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4.1 out of 5

"Excellent in every way. We had a lovely quiet room overlooking the park. The staff are super helpful and friendly. Thank you all! " More

By a verified traveller on Wed 07 Feb 2024

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€132* Per night/room 7 Apr - 8 Apr

Family Room (3)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Double Room, 1 Double Bed with Sofa bed (Suite)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Hyde Park Kensington Gardens. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy international cuisine at The Brasserie, a brasserie with garden views
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness and comfy beds
  • Steps from Kensington Gardens and 9 minutes on foot from Hyde Park

Thistle London Hyde Park Kensington Gardens ratings based on 35 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thistle London Hyde Park Kensington Gardens

Everyone (14) Couples (10) Family (12)
5 out of 5
Excellent in every way. We had a lovely quiet room overlooking the park. The staff are super helpful and friendly. Thank you all!

Posted by , from Tenby on 7 Feb 2024

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Comment from Hotel Management

13 Feb 2024 by Rupok

Thank you for the wonderful feedback! We're thrilled to hear that your experience with us was excellent in every way. It's great that you enjoyed a lovely, quiet room with a view overlooking the park. We take pride in our staff, and we're delighted that you found them to be super helpful and friendly. Your kind words are truly appreciated.If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We're committed to providing exceptional service and ensuring our guests have a memorable experience.Thank you once again for choosing our hotel, and we look forward to the opportunity of welcoming you back in the future. Safe travels!

4 out of 5
Small room

Posted by on 10 Feb 2023

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Comment from Hotel Management

25 Feb 2023 by Reception Team

Dear Adamantia,Thank you for your feedback. We are sorry to read that the room was small for you on this occasion. We have various room categories with different bedroom and bathroom sizes. We do hope to have the opportunity to welcoming you back in the future.Kind regardsReception Team

5 out of 5
Beautiful foyer and a welcome bottle of fizz for the birthday girl in the party..thank you

Posted by on 30 Aug 2021

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Comment from Hotel Management

14 Sep 2021 by Roy Nardone

Dear Wendy, Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. We strive to provide a superior experience for every customer, therefore your feedback is very important to us. We hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager

5 out of 5

Posted by on 18 Jul 2021

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Comment from Hotel Management

3 Nov 2021 by Roy Nardone

Dear Rubina, Thank you for your feedback. Kind Regards,

5 out of 5

Posted by on 7 Mar 2020

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Comment from Hotel Management

7 Mar 2020 by Silvia

Dear Anonymous, Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We greatly look forward to welcoming you back in the not too distant future. Kind Regards

3 out of 5
It’s location was excellent close to Queensway street and supermarket underneath

Posted by on 27 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Silvia

Dear Anonymous, Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments. Hope we can welcome you in the near future Kind Regards

5 out of 5
Location, staff , facilities, cleanliness - all first class.

Posted by on 25 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Silvia

Dear Anonymous, Thank you for sharing your wonderful review of your recent stay at the Thistle Kensington Gardens. I am delighted to hear that you choose to stay with us and thrilled that you liked the location of the hotel and the facilities the hotel is offering. We look forward to welcoming you back again soon. Kind Regards

5 out of 5
Everything was to a very high standard except the quality of the tea and coffee in the room.

Posted by on 2 Feb 2020

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Comment from Hotel Management

3 Feb 2020 by Anca

Dear Anonymous, Thank you for sharing your review at the Thistle Kensington Gardens. We strive to provide a superior experience for every customer, therefore your feedback is very important to us. We hope we can welcome you back in the near future. Kind Regards

1 out of 5
AC wasn’t working. Room was dirty. Dirty bedsheets. Hair in bathroom. The price was more expensive than a 5 star hotel. Never staying here again for sure

Posted by on 14 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Guest relations

Thank you for taking the time to review your recent stay with us. We are sorry to hear you were not satisfied with your stay. Please do get in contact to discuss the points you mentioned as we were not aware of the points you mentioned and possibly could have resolved them while you were staying with us to ensure you have a satisfying stay.

5 out of 5
Come again and again and again

Posted by on 22 Sep 2023

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Comment from Hotel Management

25 Sep 2023 by Rafael Sanmartin

Dear Ingra,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am thrilled to see that the quality of the service, as well as the range of amenities provided in your room as part of the Thistle brand standards, all contributed positively to an enjoyable stay and you feel comfortable recommending us on Expedia,We hope to see you soon.With kindest regards,Rafael Sanmartin Front Office Manager

About the Thistle London Hyde Park Kensington Gardens

Location 104 Bayswater Road, London, England W2 3HL

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available. This London hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London Paddington Station (1.1 km / 0.7 mi)
  • Metro station: Queensway Underground Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LED television
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

The Brasserie – Overlooking the garden, this brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

The Lounge – On-site bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted.

  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Parking height restrictions apply
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Covered self-parking fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kensington Gardens Thistle
  • Kensington Thistle
  • Kensington Thistle Gardens
  • Thistle Gardens
  • Thistle Gardens Kensington
  • Thistle Kensington
  • Thistle Kensington Gardens
  • Thistle Kensington Gardens Hotel
  • Thistle Kensington Gardens Hotel London
  • Thistle Kensington Gardens London
  • Thistle Kensington Gardens London, England
  • Thistle Kensington Gardens
  • Thistle London Hyde Park Kensington Gardens Hotel
  • Thistle London Hyde Park Kensington Gardens London
  • Thistle London Hyde Park Kensington Gardens Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.