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Thistle London Hyde Park Kensington Gardens

4.0 star property

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Photo gallery for Thistle London Hyde Park Kensington Gardens

Daily English breakfast (GBP 16.50 per person)
Exterior
Interior entrance
Reception
Deluxe Double Room, 1 Double Bed, Garden View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
104 Bayswater Road, London, England, W2 3HL
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Royal Albert Hall
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Family Room Sleeps 3

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room Sleeps 3

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(73 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room Sleeps 3

Family Room Sleeps 3

Family Room Sleeps 3

8.6 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room Sleeps 4

Deluxe Family Room Sleeps 4

Deluxe Family Room Sleeps 4

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Family Room Sleeps 4

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room Sleeps 4

  • Sleeps 4

View all photos for Deluxe Double Room, 1 King Bed, Garden View

Deluxe Double Room, 1 King Bed, Garden View

Deluxe Double Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.2 out of 10
Very good
(31 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Garden View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Garden View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Garden View

  • Sleeps 2

Deluxe Double Garden View

  • Sleeps 2

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Exterior
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includes taxes & fees
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About this property

Thistle London Hyde Park Kensington Gardens

Hotel with a restaurant, steps from Kensington Gardens
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and hair dryers. 43-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Thistle London Hyde Park Kensington Gardens's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine at The Brasserie, a brasserie with garden views
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kensington Gardens and 9 minutes by foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Brasserie - Overlooking the garden, this brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 35 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bar
  • The Brasserie

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Covered self parking fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Kensington Gardens Thistle
Kensington Thistle
Kensington Thistle Gardens
Thistle Gardens
Thistle Gardens Kensington
Thistle Kensington
Thistle Kensington Gardens
Thistle Kensington Gardens Hotel
Thistle Kensington Gardens Hotel London
Thistle Kensington Gardens London
Thistle Kensington Gardens London, England
Thistle Kensington Gardens
Thistle London Hyde Park Kensington Gardens Hotel
Thistle London Hyde Park Kensington Gardens London
Thistle London Hyde Park Kensington Gardens Hotel London

Reviews

Thistle London Hyde Park Kensington Gardens Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 334 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

Reviews

10/10 Excellent

Laurie

Stayed 5 nights in Aug 2025

8/10 Good

Pathma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great, friendly staff, excellent breakfast, room was small, however, everything we wanted was there. the bed was comfortable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on the fifth floor from Aug, 1 to 5. Room services personnel was wonderful and a credit to your organization. Kindly let her know.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Good location

We chose this hotel as we had tickets for The Proms and also show. It was quiet, clean and comfortable. Would definitely stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Niraj, Morris Plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us two separate rooms, side by side in place of Junior Suite, for our family of four. The his worked out well as kids got their own bathrooms and overall convenience for everyone.
Stayed 4 nights in Jul 2025

4/10 Poor

Jacqui

Disliked: Staff & service
During my stay money was taken out of my bank account for service or goods that I did not partake. My opinion is the stagf were insufficiently trained and did not do a satisfactory job. All was resolved but this has still keft me with miney out of my account until it has been refunded.
Stayed 2 nights in Jul 2025

6/10 Okay

Tim

Travelled with family
Disliked: Property conditions & facilities
A/C was broken, took 2 days to fix!
Stayed 6 nights in Jul 2025

10/10 Excellent

Christabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location at a good price. Room was super comfy and relaxing.
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Stayed 3 nights in Jul 2025

2/10 Terrible

Elizabeth, Morristown

Disliked: Staff & service, property conditions & facilities
I do not recommend this hotel, nor would I ever consider staying in any Thistle hotel again. They pulled a bait & switch on our room. If we had been staying longer than one night we would have walked out and found another hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Amenities were excellent.
Stayed 10 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciated that we could check in early. The gentleman at the front desk was very helpful with recommendations for dinner. The room was spacious and clean and the air conditioning was a great addition. Super convenient to Hyde Park.
Stayed 1 night in Jul 2025

4/10 Poor

JT

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures seemingly leave out the hotel is above a Shell station and the garden view includes a lovely view of the gas station. Room wasn’t clean, shower faucet dripped, carpet was stained, drapes were covered in dust and stains. This was a poor choice of a place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location close to Heathrow express and tube stations. Rooms are a good size and amenities were great. Service was friendly and efficient.
Stayed 4 nights in Jul 2025

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Misleading external photo of property, actually situated above a vehicle fueling station. Small lift service and lobby area.
Stayed 3 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Great location friendly staff. Loved being close to Ryde Park and Kensington Palace
Stayed 3 nights in Jul 2025

4/10 Poor

Gillaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Was given a room that was unrentable

We were offered an upgrade then told it had a faulty a/c. I rejected it and said I preferred a standard room with working a/c as It was 30• outside. I was then assured it had been sorted. It hadn’t been sorted and had a sleepless a night due to the heat.
Stayed 1 night in Jun 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area by Kensington Gardens, near Queensway tube. Lots of restaurants and shops nearby. Good breakfast, nice bathroom. Asked for a garden view but 3rd floor room was too low.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and location. Room AC could be better

We've stayed at the Thistle a few times before and we like it's convenience and general comfort. Would have rated it higher but the air conditioning was not really that cool and we slept on top of our duvets.
Stayed 2 nights in Jul 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Some impressions, in somewhat random order....We greatly appreciated the a/c during a heat wave in London! Comfy, spacious room in a fabulous and convenient location. We sometimes had to wait for staff at front desk (short-staffed), but they were always friendly and helpful. We were able to stow luggage ahead of check-in for no additional fee. I was pleasantly surprised to not have to ever wait too long for the (tiny) elevators. Love the Nespresso machine and bottled water in the room, too!
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillaine

Stayed 3 nights in Jun 2025

2/10 Terrible

Gillaine

Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location perfect - tube stations, restaurants, yet quiet neighborhood
Stayed 4 nights in Jul 2025

6/10 Okay

Trevor

Liked: Staff & service

Very Disa

We only booked this hotel due to proximity of the ELO gig at Hyde Park. After the cancellation was announced we tried to cancel the booking but they refused to cancel or move the booking to another date. I know we could have had a refundable rate but firstly the price of the hotel was inflated solely due to The Hyde Park events and surely some common sense should be used. Premier inn have a cancellation policy for their hotels next to arenas and if the hotel inflates prices due to their positional advantage then surely they should do the honourable thing and allow us to move the dates in the event of cancellation. Consequently we have had 2 nights in an expensive hotel making last minute plans to fill in the time.
Stayed 2 nights in Jul 2025

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