"Excellent in every way. We had a lovely quiet room overlooking the park. The staff are super helpful and friendly. Thank you all! " More
13 Feb 2024 by Rupok
Thank you for the wonderful feedback! We're thrilled to hear that your experience with us was excellent in every way. It's great that you enjoyed a lovely, quiet room with a view overlooking the park. We take pride in our staff, and we're delighted that you found them to be super helpful and friendly. Your kind words are truly appreciated.If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We're committed to providing exceptional service and ensuring our guests have a memorable experience.Thank you once again for choosing our hotel, and we look forward to the opportunity of welcoming you back in the future. Safe travels!
25 Feb 2023 by Reception Team
Dear Adamantia,Thank you for your feedback. We are sorry to read that the room was small for you on this occasion. We have various room categories with different bedroom and bathroom sizes. We do hope to have the opportunity to welcoming you back in the future.Kind regardsReception Team
14 Sep 2021 by Roy Nardone
Dear Wendy, Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. We strive to provide a superior experience for every customer, therefore your feedback is very important to us. We hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
3 Nov 2021 by Roy Nardone
Dear Rubina, Thank you for your feedback. Kind Regards,
7 Mar 2020 by Silvia
Dear Anonymous, Thank you so much for your feedback regarding your recent stay with us at Thistle Kensington Gardens. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We greatly look forward to welcoming you back in the not too distant future. Kind Regards
28 Feb 2020 by Silvia
Dear Anonymous, Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. Our team constantly strives to provide excellent customer service and create memorable moments. Hope we can welcome you in the near future Kind Regards
26 Feb 2020 by Silvia
Dear Anonymous, Thank you for sharing your wonderful review of your recent stay at the Thistle Kensington Gardens. I am delighted to hear that you choose to stay with us and thrilled that you liked the location of the hotel and the facilities the hotel is offering. We look forward to welcoming you back again soon. Kind Regards
3 Feb 2020 by Anca
Dear Anonymous, Thank you for sharing your review at the Thistle Kensington Gardens. We strive to provide a superior experience for every customer, therefore your feedback is very important to us. We hope we can welcome you back in the near future. Kind Regards
15 Aug 2019 by Guest relations
Thank you for taking the time to review your recent stay with us. We are sorry to hear you were not satisfied with your stay. Please do get in contact to discuss the points you mentioned as we were not aware of the points you mentioned and possibly could have resolved them while you were staying with us to ensure you have a satisfying stay.
25 Sep 2023 by Rafael Sanmartin
Dear Ingra,Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us.I am thrilled to see that the quality of the service, as well as the range of amenities provided in your room as part of the Thistle brand standards, all contributed positively to an enjoyable stay and you feel comfortable recommending us on Expedia,We hope to see you soon.With kindest regards,Rafael Sanmartin Front Office Manager
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available. This London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Brasserie – Overlooking the garden, this brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Lounge – On-site bar. Open daily.
Special check-in instructions:
If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.