Westpoint Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Westpoint Hotel

A lobby with a bronze statue of a woman holding a lamp, large windows with a view of buildings, and potted plants.
A classic hotel facade with a symmetrical entrance, large windows, and a sign indicating it is the Abbeycourt Westpoint Hotel.
A buffet setup with various food items and beverages, a coffee station, and a seating area with a table and chairs.
A bar area with a large aquarium, bar stools, and a laptop on the counter.
A luxurious lobby with a grand chandelier, a central seating area with striped cushions, and a statue of two figures.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
168 - 172 Sussex Gardens, London, England, W2 1TP
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Oxford Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Economy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Westpoint Hotel

Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a TV in a common area. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Westpoint Hotel offers 61 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Westpoint Hotel, you're just a quick walk from Hyde Park. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Westpoint Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Westpoint Hotel also features a front-desk safe, a television in a common area, and an elevator.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.50 for adults and GBP 10.50 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served or allowed at Westpoint Hotel.

Property is also known as

Hotel Westpoint
Westpoint Hotel
Westpoint Hotel London
Westpoint London
Westpoint Hotel London, England
Westpoint Hotel Hotel
Westpoint Hotel London
Westpoint Hotel Hotel London

Westpoint Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 1001 reviews
Rating 8 - Good. 392 out of 1001 reviews
Rating 6 - Okay. 288 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly helpful staff great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beds friendly staff, near good shops and underground station.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Walking distance to Paddington Station. Ideal for Heathrow express or tube to airport.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sarah

Disliked: Amenities
Clean room and nice personale. Very small bathrooms. Good location and near paddington station.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Luke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Grace

Liked: Cleanliness, staff & service, amenities
Great location, hotel very clean but a little dated. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

David

Room was adequate and clean. Very comfortable double bed. Small toiilet and shower. The room was quite cold and drafty. Very noisy outside. Great breakfast variety. Staff very friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

MariaSoledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great home base of operations for our trip that had multiple legs of our journey - plane, train, automobile, plane.
Stayed 8 nights in Oct 2025
Verified review

6/10 Okay

Ginette

Hotel located in ideal spot. Lots of shopping, food and the underground stations nearby. Easy access to the rest of the city. Staff was friendly. The warm breakfast was good, lots of choices for sweet/savoury or hot/cold. Internet access was atrocious. Did not seem to matter time of day or night, internet was incredible spotty. Not in a “I can’t watch a YouTube video” way, but in a “Google Maps won’t even load” kinda why. I ended using my personal data and had to purchase extra data while staying here.
Stayed 10 nights in Apr 2026
Verified review

8/10 Good

HOI KIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of hotel is close to Paddington station, which is very convenient to travel around in London via public transportation.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jasmine

Liked: Cleanliness
Disliked: Staff & service
Clean and tidy room in a good central location
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Ila Mae

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing , clean , worth the money
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Small but very clean room with comfortable bed. Fantastic location. Friendly and helpful reception staff.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Philip

Liked: Cleanliness, staff & service
The room was clean. The bed seemed small for a double. The bathroom was also small.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

ENHSIN

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is clean but very very small. Wifi doesn't work.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Martin

Disliked: Staff & service, property conditions & facilities
Very good location! Nice restaurants and bars in the area. Room ok but the shower is terrible. Cold or super warm.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely tiny room in the heart of Westminster. Bed very hard and lumpy. Otherwise a gem.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Sergey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small bathroom and shower
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Vu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed the hotels area which was very walkable to the tube and dining options. However, we got assigned to the room that was so hot and a bit suffocating tbh. I understand the Air con condition here in the uk but at least we should have some opened air windows which didnt work.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are cozy and fine for one night. There was a problem with my key getting stuck. However Lucy at the front desk went out of her way to resolve the situation.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jeewanjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great find! Very happy with everything except the wifi. No setv
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Gerry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wifi didn't work at all. Rooms were hot and fan didn't help. Needed to open window due to heat and constant noise from traffic affected our sleep. Construction in hallways was on-going except on weekend. Old locks on room doors did not provide security, sign inside room warned us to lock valuables inside suitcase as hotel would not be responsible for theft. Staff were kind and helpful. Bathroom shower was tiny, pillows were small and lumpy.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Julyet

Liked: Staff & service
Disliked: Amenities
Checking in was confusing as I'd done an online check in the day before but when we got there I had to go through normal check-in Room had everything we needed but bathroom very tiny and for people who are carrying a bit of weight may struggle to manoeuvre around it. Bed was super comfy, so 10 out of 10 for that. Staff very friendly. In the morning then lift was out of service which wasn't great as we were on the 3rd floor and had to walk down several flights of stairs. Anyone with mobility problems would have struggled with this. We liked where the hotel was situated pretty building and lovely reception area. The TV in our twin room was opposite one of the beds so not ideal place for the other person trying to watch from the other bed. Great for a night away but for the price of the tiny twin room it seemed a lot of money so although we loved the area not sure we would stay there again.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Misleading description of room

We were very disappointed on arrival at the hotel to find that we had been misled by Hotels.com. The description of the room clearly stated that there was a kitchenette in the room and we found that the only facility was a kettle. When I enquired at reception I was told that none of the hotel rooms had a kitchenette. This involved my wife and I in considerable extra expense during our stay as we had specifically chosen this hotel because of the facility for self catering. The response from the hotel management was to reiterate that none of the hotel rooms had kitchenettes. We feel badly let down by Hotels.com in this matter and will be reluctant to accept any future descriptions without first contacting the hotel for confirmation. Added to this the bed was extremely uncomfortable and not up to the standard we would have expected.
Stayed 4 nights in Jun 2025