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Hotel Acta Piramides

3.0 star property

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Photo gallery for Hotel Acta Piramides

Reception
Quadruple Room
Daily buffet breakfast (EUR 14 per person)
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Paseo de las Acacias, 40, Madrid, Madrid, 28005
  • Place, Madrid Río
    ‪3 min walk‬
  • Place, El Rastro
    ‪10 min walk‬
  • Place, Plaza Mayor
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(31 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hotel Acta Piramides

Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Acta Piramides offers 93 accommodations with minibars and safes. Select Comfort beds feature down comforters. 50-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Hotel Acta Piramides's great location. During your stay, you're just a quick walk from Madrid Río. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Madrid Río and El Rastro
  • Local-area shuttle service available for a fee
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Acta Piramides. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Madrid Pirámides
Holiday Inn Madrid-Piramides Hotel Madrid
Holiday Inn Pirámides
Holiday Inn Pirámides Hotel
Holiday Inn Pirámides Hotel Madrid
Pirámides Madrid
Rafaelhoteles Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Holiday Inn Madrid Pirámides Hotel

Hotel Acta Piramides Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 318 reviews
Rating 8 - Good. 64 out of 318 reviews
Rating 6 - Okay. 23 out of 318 reviews
Rating 4 - Poor. 3 out of 318 reviews
Rating 2 - Terrible. 3 out of 318 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Ok. That's it. Reception staff were frosty, but I'll put that down to the idea they were very busy dealing with a lot of other guests that were fussy
Stayed 1 night in Dec 2025

8/10 Good

Yie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities
Beautiful located hotel
Stayed 1 night in Oct 2025

10/10 Excellent

nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean room, close tincity center, 20-25 Min walk, responsive front desk, 2 renfe trains from airport
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, spacious and comfortable. We enjoyed the 10% discount at the bar as well.
Stayed 1 night in Dec 2025

10/10 Excellent

GERMAINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location next to Metro station makes it easy to get to all attractions without braking the bank. Good breakfast buffet but a little pricey. Clean room, clean and spacious bathroom. Adequate for a 2 night stay before a long road trip.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, staff was excellent and accommodating and beds were very comfortable!
Stayed 2 nights in Nov 2025

8/10 Good

Ikechukwu

Liked: Cleanliness, staff & service, amenities
Spotless room. Internet was spotty in the room I stayed in but otherwise fast in other areas of the hotel
Stayed 5 nights in Nov 2025

8/10 Good

Rhyarna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room - nice clean renovated nicely bathrooms great shower very spacious Got complimentary water in minifridge Dont get a kettle in the room but it is only a 3* Lighting in the room is okay not the best could have more a central light near the bed as found where mirror is situated it is quite dark Breakfast - didnt have as apart of booking so cant comment Location - great metro/train right outside Walking is 30 mins to main centre ish to isnt too far if you enjoy walking Hotel luggage storage - great!! It is big lockers to fit cases which is brilliant felt safe
Stayed 4 nights in Nov 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpfull staff, good breakfast and good amenities.
Stayed 1 night in Nov 2025

6/10 Okay

Amy Minars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean room, great views and so convenient for the metro
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector, Fajardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean rooms with confortable king bed with city view and friendly.staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Acta Piramides is an excellent hotel. The staff are very helpful and welcoming, the hotel is beautifully clean throughout and the breakfast is plentiful and delicious. The hotel is next to a metro station and bus stop, making it a convenient and easy 10 minute journey into the centre. The surrounding neighbourhood is well served with friendly bars and restaurants. An excellent stay, would definitely return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very specious. Bathroom shower was great. The hotel staff was very friendly and helpful. Metro is just a few steps from the hotel thus very convenient. Breakfast was okay. I recommend to offer "make to order" eggs.
Stayed 2 nights in Oct 2025

8/10 Good

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate, spacious, lovely modern bathroom. However it’s not sound proofed and I was woken up by the lift, by cleaners, high pitched noises around 7am, so sleep wasn’t great. There’s a large gap under the door so they need to fix the sound issues.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oleksii

Stayed 2 nights in Oct 2025

8/10 Good

Purva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was great. Room is a bit small but clean and functional. Bathroom is well sized and very clean. Hotel staff is very friendly and helpful. Hotel also has self-serve lockers for free luggage storage. Hotel is located in a more residential area but right next to a metro station and bus stop, making it a very convenient location to stay in.
Stayed 1 night in Sep 2025

8/10 Good

Emily

Travelled with family
Clean, comfortable, helpful staff. My only complaint is the walls are paper thin and I could hear the movie from the room next door. I used a white noise app to be able to sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. They provided us with an early checkin, which we really appreciated. The rooms were very clean. This is a great hotel. I would definitely return and recommend to anyone visiting Madrid. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect for us. The train station is right next to the hotel. I will definitely return to this hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Bilal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast for the price, Clean rooms, friendly staff. Literally 10 steps away from Subway entrance. 20 min to downtown by metro, 30 walking..Good experience
Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and exceptional hospitality! Will return if we come back to Madrid!
Stayed 1 night in Sep 2025

8/10 Good

Man Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for basic hotel

It was quiet, clean and nice service next to metro station (go 2 levels deeper to metro).
Stayed 3 nights in Aug 2025