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Rafaelhoteles Atocha

4.0 star property
VIP Access

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Photo gallery for Rafaelhoteles Atocha

A spacious lobby with high ceilings, modern lighting fixtures, and seating areas.
A spacious lobby with a reception desk, seating areas, and a large plant centerpiece.
A modern hotel room with a wooden floor, a bed with a patterned throw, a black chair, a small table, a TV, and a wall-mounted TV.
A modern restaurant with wooden flooring, round tables, and contemporary lighting fixtures.
An outdoor patio area with tables and chairs, surrounded by greenery and a large umbrella providing shade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪14 min walk‬
  • Place, Gran Via
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

A hotel room with a wooden headboard, a bed with a patterned blanket, a nightstand with a lamp, and a flat-screen TV mounted on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(42 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large bed, bedside tables, a chair, and artwork on the walls.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a wooden floor, a bed with a patterned throw, a black chair, a small table, a TV, and a wall-mounted TV.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adult + 1 child)

A hotel room with a wooden headboard, a bed with a patterned blanket, a nightstand with a lamp, and a flat-screen TV mounted on the wall.

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room (extra bed)

A hotel room with a wooden headboard, a bed with a patterned blanket, a nightstand with a lamp, and a flat-screen TV mounted on the wall.

Double Room (extra bed)

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Rafaelhoteles Atocha

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Rafaelhoteles Atocha. During your stay, you'll be within walking distance of Museo Nacional Centro de Arte Reina Sofía. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 23 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (11,485 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1006 reviews
Rating 8 - Good. 362 out of 1006 reviews
Rating 6 - Okay. 116 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Udayanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb staff and very accomodating.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and found the hotel to be very clean and the staff were very friendly and helpful. We would definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Cherith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good size rooms. Great staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Xintao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and staff is friendly and helpful. One special thing is that a complimentary bottle of sparking wine is provided no matter if you stay one night or multiple nights.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Nice, clean rooms. Good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very helpful. There is a grocery store and coffee shop a very short walk away. Taxi stand outside hotel was very accessible. Small courtyard/ green space behind hotel was a nice resting place after long days.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, has a lot of nearby places to eat or drink.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Jannine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff, great location.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Maria Carmen

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very friendly and helpful. The location is fine not too far from Atocha Train Station.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

James Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, good food service and staff were helpful.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Juan F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the train station
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value stay!

Great hotel and nice area; good value considering size of the city and walking distance to most things!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Right near the train station so easy to find.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We will definitely come back.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Grace

Good
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jessy

Liked: Staff & service
Not too bad
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Xiao Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean room.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Kapil

Liked: Staff & service
Room had very bad smell most likely of smoking. The reception area has a nice vibe and sit in area. The breakfast was very basic especially if you’re a vegan/vegetarian. Despite its close proximity to Atocha station it’s not straightforward to reach the hotel especially if you have luggage.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If in need of lodging close to train.

Easy check-in, great location close to train station.
Stayed 1 night in Jul 2024