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Rafaelhoteles Atocha

4.0 star property
VIP Access

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Photo gallery for Rafaelhoteles Atocha

Bar (on property)
Junior Suite
Bar (on property)
Porch
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • El Retiro Park
    ‪16 min walk‬
  • Prado Museum
    ‪20 min walk‬
  • Gran Via
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room (2 adult + 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

1 bedroom, minibar, in-room safe, desk

Double Room (extra bed)

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(25 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Rafaelhoteles Atocha

Hotel with a restaurant, near Museo Nacional Centro de Arte Reina Sofía
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Rafaelhoteles Atocha. During your stay, you'll be within walking distance of Museo Nacional Centro de Arte Reina Sofía. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (11,485 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 5 for children
  • Covered self parking fee: EUR 22 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 1003 reviews
Rating 8 - Good. 412 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, has a lot of nearby places to eat or drink.
Stayed 6 nights in May 2025

10/10 Excellent

Claudiu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, very convenient to Atocha. Shower was great.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Overnight stay close to the station. Dined in the restaurant - food was good. No kettle or coffee macine in the room otherwise very good.
Stayed 1 night in May 2025

10/10 Excellent

Yves M. A. Paul-Emile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Location very good. Close to the center of Madrid, walking distance to the train station.
Stayed 2 nights in Apr 2025

6/10 Okay

Carol

Liked: Cleanliness
Was just okay, stayed there for its nearness to the railway station
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Apr 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. They let me do an early check in. Hotel is clean and bed is comfy. Breakfast was excellent. Perhaps only downside was that there was no coffee and tea station in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Right near the train station so easy to find.
Stayed 2 nights in Mar 2025

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good night stay

Quick check in, staff helpful, room clean and beds comfy. Good location for early morning train from Atocha.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estadía fue buenisima, los empleados son súper atentos,y el hotel es muy bonito y céntrico.
Stayed 1 night in Apr 2025

8/10 Good

Alba Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, walkable area and safe
Stayed 4 nights in Mar 2025

8/10 Good

Juan F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the train station
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Received a bottle of champagne VIP
Stayed 1 night in Mar 2025

8/10 Good

Catalina Rosa

Stayed 1 night in Mar 2025

10/10 Excellent

david, Peterborough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff n hotel even before the hotel staff surprised me with a bottle of cold sparkling wine in my room! Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, just a 7-10 minute walk to the Atocha train station. We had an early departure the next morning, and getting there was quick and hassle-free.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Jerome, Garden Grove

Travelled with family, Travelled with group
Liked: Cleanliness
Great neighborhood, central Location. Everything was perfect.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. Near the Atocha station.
Stayed 1 night in Jan 2025