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Rafaelhoteles Atocha

4.0 star property
VIP Access

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Photo gallery for Rafaelhoteles Atocha

Reception
Breakfast, lunch and dinner served
Porch
Breakfast, lunch and dinner served
Junior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪11 min walk‬
  • Place, El Retiro Park
    ‪16 min walk‬
  • Place, Puerta del Sol
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout curtains

Double Room (extra bed)

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Rafaelhoteles Atocha

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Rafaelhoteles Atocha offers 245 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Rafaelhoteles Atocha. During your stay, you'll be within walking distance of Museo Nacional Centro de Arte Reina Sofía. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11485 square feet (1067 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Rafaelhoteles Atocha. The hotel can provide concierge services and wedding services. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Rafaelhoteles Atocha has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 23 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (11,485 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.9 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Rafaelhoteles Atocha Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1007 reviews
Rating 8 - Good. 366 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Udayanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb staff and very accomodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Nice, clean rooms. Good location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maria Carmen

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very friendly and helpful. The location is fine not too far from Atocha Train Station.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, has a lot of nearby places to eat or drink.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jannine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff, great location.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Grace

Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, good food service and staff were helpful.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleaning ladies were so nice and efficient. Staff were helpful and the Hotel offered everything you need.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Juan F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the train station
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. We will definitely come back.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Right near the train station so easy to find.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value stay!

Great hotel and nice area; good value considering size of the city and walking distance to most things!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Xiao Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean room.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If in need of lodging close to train.

Easy check-in, great location close to train station.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Carol

Liked: Cleanliness
Was just okay, stayed there for its nearness to the railway station
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Diego Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained, the staff is very friendly and also has a great breakfast. The hotel is located in a very centric location and close to metro and trains stations. The surroundings feel quite safe.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

lara

Amazing customer service and nice an clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, very convenient to Atocha. Shower was great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Najla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean rooms
Stayed 3 nights in Oct 2024