Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Terrace/patio
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
1 bedroom, in-room safe, desk, laptop workspace
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪8 min walk‬
  • Universal Studios Florida
    ‪13 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(45 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

7.0 out of 10
Good
(23 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando by IHG's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando by IHG offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from May 28 2025 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 11 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 528 out of 1543 reviews
Rating 8 - Good. 293 out of 1543 reviews
Rating 6 - Okay. 275 out of 1543 reviews
Rating 4 - Poor. 181 out of 1543 reviews
Rating 2 - Terrible. 266 out of 1543 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had no towels in the room at all , no laundry bags or extra trash bags. Took 30 minutes or more to get a crib. Needs to b updated. We had to pay to park which I never had to in a hotel ever! Staff was great!
Stayed 1 night in Mar 2025

8/10 Good

Dustin

Stayed 1 night in Mar 2025

4/10 Poor

Jeavon

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevators were hardly working. Several days I had to use the stairs to get to my room on the eighth floor. I am also very unhappy with the hidden fees. I was charged a “destination fee” for every day I was there. No explanation, but an added expense. Parking was $27 a day, and I wasn’t aware that I had to pay for parking until AFTER I booked the room. Most hotels provide free parking for the stay, or work the parking fees into the room cost. It was deceptive because I thought I was getting a good deal. I would have looked for a different location if I had known about the hidden fees.
Stayed 4 nights in Mar 2025

4/10 Poor

Vijay Kumar

Liked: Staff & service
T
Stayed 2 nights in Mar 2025

10/10 Excellent

Giuliana

Stayed 3 nights in Mar 2025

8/10 Good

Laura

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Zoe

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

aa

Stayed 1 night in Mar 2025

4/10 Poor

SELENE ANNET

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

John, Allentown

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 out of 3 elevators worked. If there was a fire many people would have perished.
Stayed 2 nights in Mar 2025

2/10 Terrible

lynn

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I found the room had a damp musty odor. I had to sleep with sheet over face to not smell it. Also we had no water to shower that evening or the next morning. Hot water did not work and the manager avoided anything about a refund.
Stayed 2 nights in Mar 2025

4/10 Poor

Lindsay

Stayed 2 nights in Mar 2025

4/10 Poor

William

Travelled with family
Liked: Amenities
Only two out of five elevators were working and we are on the sixth floor so that way you said about an hour of our time believe it or not. They weren’t keeping up on cleaning the hallways and main areas. And the parking fee was ridiculous. It was over $50 for one day in one hour. The only pluses it’s walkable to Universal Studios, but I think I’d rather pick a better property further away and just drove in as Universal Studios parking might be less expensive.
Stayed 1 night in Mar 2025

4/10 Poor

Rasul

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ernesto

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommended staff is great. The place is very very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 outta 10

Amazing! Right next to the park and the TGIF being connected was super great. The staff was nice! I loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Esthela

Stayed 3 nights in Mar 2025

2/10 Terrible

Cesar

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was under construction. It was dirty and smelled strange only 1 elevator in the entire hotel worked. Room had ants and was out dated and dingy.
Stayed 6 nights in Mar 2025

8/10 Good

Frieda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is expensive per night! Other than that the stay was excellent!
Stayed 4 nights in Mar 2025

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
The property had plumbing issues and we had no water for 2 days. They were under construction and the elevator seemed unsafe.
Stayed 4 nights in Mar 2025

6/10 Okay

Niesa

Courtney at the front Dean was super helpful and friendly.
Stayed 2 nights in Mar 2025

4/10 Poor

kent

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
First, we got hit with an $85 for the two nights. Then, $27 for each day parking. The price doesn't justify anymore. Need to pay attention to these before you book. Reception staff were great... very professional. But Cleaning cars hanging out by the elevators all the time, and staff chatting personal & loud on the phone throughout. Last but not least, we noticed the upgraded rooms - which were nice - but not a fully clean job - edges, behind furniture and bathrooms are professionally upgraded... openings on the walls, still concrete behind beds, we even killed a small roach the first day.
Stayed 2 nights in Mar 2025