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AKBAL Playa - Beach Zone

3.0 star property

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Photo gallery for AKBAL Playa - Beach Zone

Private beach nearby, white sand, beach cabanas, sun-loungers
Outdoor pool, pool loungers
Family Apartment | Private kitchen
Interior detail
Comfort Studio Suite | Private kitchen

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Av. CTM Zazil-ha, Entre Avenida 10 y Avenida 15, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Comfort Studio Suite

Comfort Studio Suite | In-room dining

Comfort Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Studio Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premier Studio Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Family Apartment

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

AKBAL Playa - Beach Zone

Private beach and outdoor pool, near Quinta Avenida
When you stay at this beach hotel you can enjoy umbrellas, sun loungers, and free beach club nearby. Housekeeping is available once per stay.
AKBAL Playa - Beach Zone offers 7 air-conditioned accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 32-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
During your stay at AKBAL Playa - Beach Zone, you're just a quick walk from Mamitas Beach. You'll find features like free WiFi in public areas, plus an outdoor pool and a beach bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the beach bar
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • Within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach
  • Pets welcome for a fee
Unwind on the private white sand beach, located just 200 meters away. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers.

You can enjoy a drink at the beach bar. Public spaces have free WiFi.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A beach bar

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Pool loungers

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 5 per pet, per night

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and outdoor lighting
The front desk at this property is open daily from 11:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

AKBAL Playa - Beach Zone Hotel
AKBAL Playa - Beach Zone Playa del Carmen
AKBAL Playa - Beach Zone Hotel Playa del Carmen

Reviews

AKBAL Playa - Beach Zone Reviews

6.6

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 6 out of 23 reviews

Reviews

10/10 Excellent

Megan, toronto

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Isidro, BLOOMFIELD

Stayed 20 nights in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoyle and staff were very poor ,not!!! Recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus was great!
Stayed 6 nights in Sep 2024

4/10 Poor

JOEL, Austin

Travelled with family
All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property. It’s important to take care of the basics; don’t make your guests wait in the rain.
Stayed 1 night in Jun 2024

6/10 Okay

José Luis Damián

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Buena experiencia

Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
Stayed 2 nights in Apr 2024

2/10 Terrible

Luis D

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The was not hot water, no parking, not front desk and worst was the bathroom so dirty This place is NOT supposed to be open for public
Stayed 1 night in Jan 2023

2/10 Terrible

raveen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it.

Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
Stayed 1 night in Apr 2022

8/10 Good

Andrea xareni

Stayed 3 nights in Apr 2022

6/10 Okay

matthew

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
Stayed 3 nights in Jan 2022

10/10 Excellent

Angel Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del Personal amable
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Antonio Basurto

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem
Stayed 3 nights in Aug 2024

10/10 Excellent

Alaska Yuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

leticia

Business traveller
Disliked: Cleanliness, property conditions & facilities
esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras
Stayed 1 night in Aug 2023

2/10 Terrible

Selene del Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.

2/10 Terrible

JORGE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
Stayed 1 night in Sep 2022

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom ! Perto de tudo !

O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
Stayed 7 nights in Mar 2022

8/10 Good

ADRIAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

6/10 Okay

Nereyda

Business traveller
Disliked: Cleanliness, property conditions & facilities
Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento.
Stayed 4 nights in Dec 2021

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