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MARQUEE Playa Hotel

4.0 star property

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Outdoor pool, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
10 Avenida Norte entre 10 con 10 bis, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(2 reviews)
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

8.0 out of 10
Very good
(9 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MARQUEE Playa Hotel

Adults-only hotel in Playa del Carmen with an outdoor pool
An outdoor pool and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
MARQUEE Playa Hotel offers 20 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at MARQUEE Playa Hotel. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include an elevator
  • Steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available
  • Dogs welcome for a fee
MARQUEE Playa Hotel offers its guests an outdoor pool and an elevator. Public spaces have free WiFi.

This 4-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Things to do

  • Outdoor pool

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • Lift (124 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 10 for check-in between 8:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-in fee: USD 10 for check-in between 8:00 AM and 2:30 PM
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marquee Playa Hotel Playa del Carmen
Marquee Playa Playa del Carmen
Marquee Playa

MARQUEE Playa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 237 reviews
Rating 8 - Good. 53 out of 237 reviews
Rating 6 - Okay. 16 out of 237 reviews
Rating 4 - Poor. 3 out of 237 reviews
Rating 2 - Terrible. 10 out of 237 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Naomi Carter

Disliked: Cleanliness, staff & service, property conditions & facilities
What was advertised is not what I experienced. Mold on the pool furniture, pool was dirty the entire stay -pool furniture was dusty. Room was mid, light fixtures and walls were dirty. The entire hotel was too dim, not safely lit at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, clean, quiet. Not staffed 24 hrs, concerns, issues, inquiry is thru whats app messaging, front and room door is thru an app link sent to your phone, safety issue right there.
Stayed 1 night in Mar 2025

8/10 Good

Javier, El Paso

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a perfect location, rooms are spacious comfortable beds very automatizated check in if you arrive late don't panic just send what's app to the phone number they provide they will be there, carefull the showers are slippery
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jan 2025

10/10 Excellent

angela, Winkler

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackie was an excellent hostess for our month with the marquee. The hotel is central and feels luxurious! Rooms are large, bed was comfortable, shower was excellent.
Stayed 28 nights in Jan 2025

8/10 Good

Kristina Noelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and sleek property, great staff and super comfortable bed. Downside, pool bar was closed, and the stairway was very dark and a little dangerous to be honest as the walls were a rough stone and no handrail. Be careful and alert.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That change my reservation to the Calixta hotel, is in the same family group of Marquee hotel, but was nice after all, I will like to mention that the people at the Calixta was friendly and nice, however I will like the next time do not be change of my hotel choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very clean and modern Excellent location for an excellent price
Stayed 8 nights in Jan 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Drinking water was not readily available
Stayed 4 nights in Jan 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, room comfort

Muy bueno pero puede mejorar

Pros: -Excelente localización frente a Coco Bongo -Cuartos cómodos y limpios -Silencioso, no se oye ruido de la 5ta ave -Staff muy amable y cordial Cons: -La seguridad, como cierran front desk por la niche, tiene q abrir la puerta con un código y si alguien te sigue o esta cerca de ti puede entrar y hacerte daño o robar pq la puerta tarda bastante en cerrar. -La azotea es inusable, piscina sucia, area de bbq y barra cerrada toda mohosa y asientos viejos y con moho. -Cristales de las habitaciones manchados, no puedes mirar hacia afuera. General, por el precio es un bello hotel pero la seguridad es preocupante
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Stayed 4 nights in Oct 2024

10/10 Excellent

Shalonda

Stayed 3 nights in Nov 2024

10/10 Excellent

Nuris

Stayed 2 nights in Nov 2024

6/10 Okay

Jesus

Stayed 1 night in Oct 2024

8/10 Good

Jauana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and sleek.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Slobodan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place I love that place
Stayed 6 nights in Oct 2024

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property for the price! Large, clean room with thoughtful touches like a yoga mat and sound machine. Will stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent value and convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Loved it it is great spot for everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris D, River Grove

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly unique, with easy access to everything. It's very close to the beach and offers access to many restaurants. I highly recommend this place!
Stayed 5 nights in Aug 2024

8/10 Good

Aleksandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Professional and helpful staff, clean facility, safe neighborhood, walkable distance. I really disliked the fact that breakfast was in next hotel and the e- room keys often didn't work.
Stayed 7 nights in Aug 2024

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