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MARQUEE Playa Hotel

4.0 star property

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Photo gallery for MARQUEE Playa Hotel

Outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, in-room safe
Lobby
Restaurant
Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

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10 Avenida Norte entre 10 con 10 bis, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬

Room options

View all photos for Suite

Egyptian cotton sheets, premium bedding, in-room safe

Suite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

MARQUEE Playa Hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
MARQUEE Playa Hotel offers 20 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at MARQUEE Playa Hotel. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free WiFi (speed: 50+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach
  • Airport shuttle service available
MARQUEE Playa Hotel offers its guests an outdoor pool and an elevator. Public spaces have free WiFi.

This 4-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • Pool loungers

Accessibility

  • Lift (124 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marquee Playa Hotel Playa del Carmen
Marquee Playa Playa del Carmen
Marquee Playa

MARQUEE Playa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 287 reviews
Rating 8 - Good. 64 out of 287 reviews
Rating 6 - Okay. 25 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 13 out of 287 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
On my arrival I was made very welcome. Staff very courteous. Nice reception area. Clean and tidy. Good size rooms. Comfortable beds good bathrooms facilities. Good housekeeping provided. Close bars and restaurants. Greahousekeeping tidytosizrooms. Clean. Comfortable beds.
Stayed 14 nights in Feb 2026

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern room and very clean, the only downside is it's located really close to Coco Bongo so there's noise at night. Would most definitely stay again though...
Stayed 1 night in Feb 2026

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a mid range hotel at best. No real pool scene or real amenities. Rooms are basic. Staff is very nice and helpful. Staying here gets you access to other hotels too. Price is good. Missing some basic things like a soap dish. Very well Located near Coco Bongo. Construction going on next door and it’s quite loud.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natiesha

Stayed 2 nights in Sep 2025

2/10 Terrible

Albert

Stayed 4 nights in Dec 2025

4/10 Poor

alicia, CHICAGO

Disliked: Cleanliness, amenities, property conditions & facilities
Room was unbearably noisy at night well into 4:00am. Ceiling leaked a full night. Shower soap was never refilled and not enough towels to use for shower & hands. Windows were dirty due to broken seals.
Stayed 6 nights in Dec 2025

10/10 Excellent

María Martha

Stayed 3 nights in Nov 2025

10/10 Excellent

Adelaida

Stayed 3 nights in Nov 2025

10/10 Excellent

Heather, Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Room and Location. Staff was very courteous and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

James

great place
Stayed 1 night in Oct 2025

10/10 Excellent

Janay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but it was great. If we had anything wrong with the room, They fixed it right away.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori J

Stayed 4 nights in Oct 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 2 nights in Sep 2025

8/10 Good

Hernan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we liked how modern it was and clean. it was also in a great loacation right in front of coco bongo so if ur ok with noise at night then no problem. when we got there we didnt have a fridge so we had to wait for the next day for them to install it and by the time we got back to the hotel the next day at night it was installed but not plugged in lol. we were never able to figure out our safe situation since we were having problems with it but its fine. everything else was great
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the nicest inexpensive hotels that found in Playa del Carmen. and the staff is very nice
Stayed 1 night in Aug 2025

6/10 Okay

Brett

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing room, no parking.

No Parking!!! Site says there is free parking , but there is not. You have to try and park on the street which is super crowded and have to pay for it, or have to park in a lot which you also have to pay for. Nothing crazy, but not free. Room was amazing though, super clean and nice. Close to everything, workers there were friendly and helpful just didn’t speak English.
Stayed 2 nights in Aug 2025

6/10 Okay

jose

Good value for money . Good area . Clerk needs to be more informative
Stayed 3 nights in Aug 2025

6/10 Okay

jose

Travelled with group
Liked: Cleanliness
The hotel Had no outside signage making it very difficult to find. The check in clerk need some Customer skills training . Staff was helpful Large room with 2 double beds .
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore playa

We had a short stay before flying out of Tulum. Location is awesome very short walk to 5th avenue but far enough to not be super noisy. Room was good size with 2 big beds. Bathroom was good sized too Japanese restaurant below was great too. Pool / rooftop was bit of a letdown. Pool needs maintenance and there is no shade over pool or lounges so way too hot to hang out for more than a few minutes. Would recommend if just want a room and don’t need a pool or breakfast.
Stayed 2 nights in Jul 2025

2/10 Terrible

JOE

I booked this hotel because it stated breakfast was included with the booking when i checked in i was told it was not included. that i would have to go to the restaurant and ask which was down the street at another hotel. the next morning i went and they told me i would not be getting my breakfast included with my stay. they told me i would have to call Expedia and work it out with them. very disappointing
Stayed 4 nights in Jun 2025

10/10 Excellent

Akhil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was big and very comfortable. Hotel was easy to find, and we really like the keyless entry.
Stayed 2 nights in May 2025

6/10 Okay

Jason Thomas

Liked: Property conditions & facilities
Good location, room had a bit of a sewage odour intermittenly. Comfortable bed, nice shower. Hotel hallways a little on the dark side. Ok for the price.
Stayed 4 nights in May 2025

6/10 Okay

Noah

Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff, good size room.
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 1 block from the beach and right in the best spot for shopping and eating!! I would stay there again. It was a great find and a great value! The staff was super friendly and accommodating.
Stayed 4 nights in Apr 2025

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