2/10 Terrible
Ebony
Travelled with partner
7 Jun 2025
Disliked: Amenities, property conditions & facilities
I was very disappointed with our stay at Magic Blue Spa. Unfortunately, it wasn’t a comfortable experience from start to finish.
The A/C in the room was nice but the overall room itself was quite outdated. There were smashed mosquitoes on the walls from previous guests. There was visible black mold on the shower window, which was really concerning. The baseboards and walls are chipped and poorly sealed. Our room door also didn’t seal properly on the top, so mosquitoes got in overnight—I woke up each morning with multiple bites which was so frustrating.
The staff was friendly, but I found the towel policy ridiculous. We were only given two small face towels per person and nothing more than that. The towels were rough, thin, and non-absorbent.
Check-in wasn’t allowed until exactly 3 PM, which might not have been a big deal, but in the 95-degree heat, being handed room temperature water with no ice was just another letdown.
By the time check-out day came, I packed up as quickly as possible and made a quick exit. I couldn’t wait to leave. Overall, I expected much more from a 4 star hotel. This was one of the most uncomfortable hotel stays I’ve ever had, and I wouldn’t recommend it based on my experience.
Ebony
Stayed 4 nights in May 2025
