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Ocean Maya Royale - Adults Only - All Inclusive

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sun deck
Lobby sitting area
Privilege Junior Suite with Jacuzzi
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege Junior Suite Nature View

Privilege Junior Suite Nature View | Garden view

Privilege Junior Suite Nature View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Romance Suite with Jacuzzi

Privilege Romance Suite with Jacuzzi

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite with Jacuzzi

Privilege Junior Suite with Jacuzzi

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Nature View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Nature View

9.2 out of 10
Wonderful
(140 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Ocean Maya Royale - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of Ocean Maya Royale - Adults Only - All Inclusive 's great beach location. During your stay, you'll be close to Maroma Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a poolside location at La Hacienda, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, aromatherapy, or Swedish massages at Despacio Spa Centre
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by car from Quinta Avenida and 13 minutes from Maroma Beach
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1756 out of 2818 reviews
Rating 8 - Good. 625 out of 2818 reviews
Rating 6 - Okay. 257 out of 2818 reviews
Rating 4 - Poor. 87 out of 2818 reviews
Rating 2 - Terrible. 93 out of 2818 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Food was great, grounds were great and staff was great! Fantastic resort.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great staff and the food was very good!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Paul Angelo

Wonderful resort all the food was excellent and delicious can't say enough about the
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and the staff was wonderful.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here. It's a great hotel but the friendly and attentive staff really do make this an excellent place to stay. There's plenty of entertainment throughout the day, and multiple restaurants to choose from.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Terry Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Our room, great staff
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Staff great.and food good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and staff was wonderfull
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Hotel was clean
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
An absolutely gorgeous resort; the drinks were strong (shout-out to Victor!), the ocean was warm, and the food was delicious. EL Charro in particular was our favorite!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Saman

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff, clean room, quiet areas for relaxing and good food. Food variety could be improved but the quality was very good.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Seth

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, great food,
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and attentive service at every bar and restaurant. relaxing environment and so many different events every day and night.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was always kept clean. Staff are very friendly and accommodating. The resort was wonderful.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Micah

Liked: Cleanliness, amenities, property conditions & facilities
The resort is clean, food is great, rooms are huge, staff are friendly and the beach is amazing. Highly recommend to any traveller. The quality of the resort is top notch. This is our second time there and we will be going again.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Yiftah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff and great pool&beach.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Walter Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make Ocean Maya Royale special, they are most polite and always offering assistance, I will return
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, food mostly good.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The resort was spotless. The staff was amazing.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Eileen Anne

Liked: Cleanliness, amenities, property conditions & facilities
Good food and clean rooms but the staff were amazing!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laura

The staff, rooms, activities were all amazing
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
All around great resort .
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Derek L

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome!! Great entertainment, food and drinks
Stayed 7 nights in Jan 2026

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