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Aparthotel

Playa Palms Beach Hotel

4.0 star property

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Photo gallery for Playa Palms Beach Hotel

Outdoor pool, pool umbrellas, pool loungers
View from property
Premium bedding, in-room safe, laptop workspace, blackout curtains
Premium bedding, in-room safe, laptop workspace, blackout curtains
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Outdoor space

Explore the area

View in a map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Private kitchen

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse

Penthouse

  • Ocean view
  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Partial Sea View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard with Sea View

  • 33 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Sleeps 4

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About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Playa Palms Beach Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and breakfast (surcharge). Built in 1997, this upscale aparthotel has 39 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a furnished balcony/patio, and a flat-screen TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach
  • Guests have great things to say about the location and the pool
  • Steps from Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
Playa Palms Beach Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The boutique Playa Palms Beach Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • On the waterfront

Things to do

  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Palms Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Playa Palms Beach Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 965 out of 1762 reviews
Rating 8 - Good. 490 out of 1762 reviews
Rating 6 - Okay. 167 out of 1762 reviews
Rating 4 - Poor. 61 out of 1762 reviews
Rating 2 - Terrible. 79 out of 1762 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

teresa

Liked: Cleanliness, property conditions & facilities
Me gusto mucho regreso pronto
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelle

Stayed 2 nights in Oct 2025

10/10 Excellent

karely

Liked: Cleanliness, room comfort
Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Zanna

Stayed 1 night in Oct 2025

8/10 Good

Mario

Liked: Cleanliness

Beach front

It was not the greatest beach hotel they have small boats park in the front of the hotel also there us no parking space
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, room comfort
Check-in was friendly and professional and helpful. The room was clean and comfortable. The view was amazing. Breakfast was really good and it was brought to the room. We ate our breakfast on the balcony looking out to the beach.The staff was amazing. My only concern was a sprial staircase which wasn't a problem but could have been Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities
Nice place, friendly staff, atv parking right out front
Stayed 4 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, property conditions & facilities
Friendly and professional stuff. Great noises -proof windows which is necessary if you are not a night-party person. AC worked great.
Stayed 4 nights in Oct 2025

8/10 Good

Fernanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The picture on Expedia was very deceiving, I thought I was going to get a partial view of the beach and a bigger room. I can see the beach if I poked my head out the balcony. Also, my room didn’t have a hammock, which was something that sold me on the room. The room wasn’t clean, I had a dirty towel and pillowcase. The location was decent and close to Quinta Avenida, I felt safe walking at night. There’s a club right across the street, “La Vaquita” you can’t hear what’s going on at night, the hotel was very quiet and peaceful. Oh! You have to make sure you tell that what you want for breakfast, if you don’t, they won’t bring anything out. Not even if your order was the same the last nights. This is a decent inexpensive place. But I wouldn’t stay there again.
The entrance was nice
Dirty towel
Dirty pillowcase
Stayed 4 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Small private beach. Super clean. Incredible staff. Incredible sunrises.
Stayed 11 nights in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Zanna

Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place and affordable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry Morton

Liked: Cleanliness, property conditions & facilities
Charming property in excellent location, close to restaurants, bars, shopping & beach
Stayed 4 nights in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Beach view
Stayed 5 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
The sunrise is gorgeous here. The staff is excellent. It's a quiet, safe place with everything within walking distance. I rebooked to stay longer.
Stayed 4 nights in Sep 2025

8/10 Good

Erwin

Stayed 3 nights in Sep 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like vacation to family
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort

Dreamy - Fell Asleep to the Waves

The place is really cute, the view from my room was amazing. I left the screen door open at night, and fell asleep to the sound of the waves lapping on the sand - I had the most restful sleep. There is no elevator, I was on the 3rd floor, and I had a a couple pieces of heavy luggage they helped me with. There is a Nespresso coffee maker with the pods, I was so happy about that. The hammock on the terrace was comfy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zanna

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in a studio with ocean view. It was fantastic! The room was clean and I had a great stay. Very close to the Quinta Avenida with plenty to do… Restaurants, cafes, shops, clubs. Everything within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location next to the ocean. Very affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah Melody

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved how the property had private access to the beach as well VERY close to the strip I also felt very safe walking alone in the area
Stayed 2 nights in Aug 2025

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