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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property

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Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

An infinity pool with lounge chairs and umbrellas, overlooking the sea.
A modern building with a central atrium surrounded by lush greenery and palm trees.
A modern atrium with a central fire feature, green vertical gardens, and a wooden deck.
A bar area with wooden ceiling, hanging pendant lights, and a bar counter with various bottles and glasses.
A table set for dining with a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

A modern bedroom with a large bed, a bedside table, a bench, and a wooden wall paneling.

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 DOUBLE BEDS DELUXE COURTYARD VIEW

Premium bedding, minibar, in-room safe, iron/ironing board

2 DOUBLE BEDS DELUXE COURTYARD VIEW

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A bedroom with a wooden geometric wall design, a grey upholstered headboard, and two patterned pillows.

Deluxe Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Courtyard View

A modern hotel room with a large bed, a sofa, a small table, and a chair.

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(18 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

A hotel room with a large bed, a sofa, a small table, and two chairs. There is a view of the outdoors through the window.

Suite, 1 Bedroom, Terrace (1 King Bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Partial Ocean View

A modern hotel room with a large balcony, a bed, a TV, and a dining area with chairs and a table.

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

A hotel room with a large bed, a view of the ocean, and a wooden wall design.

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

A modern kitchen with a dining area, featuring a round table, chairs, a coffee machine, and a large mug.

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

A modern hotel room with a glass shower enclosure, a bed with white bedding and a yellow pillow, and a red rug on the floor.

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • Partial ocean view
  • 96 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a sofa, two pink chairs, a bed, and a decorative wall with circular patterns.

Junior Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Mezzanine Residence)

A modern bedroom with a large bed, a wooden headboard, a red rug, and a balcony with a railing.

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 KING BED SUPERIOR COURTYARD VIEW

Interior

1 KING BED SUPERIOR COURTYARD VIEW

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Penthouse, 2 Bedrooms

A rooftop terrace with a wooden table and chairs, a pool, and a view of the city and sea.

Premium Penthouse, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Bay View

A hotel room with two beds, each with white bedding and blue patterned pillows. There is a bedside table with a lamp and a telephone.

Deluxe Room, 2 Double Beds, Bay View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Fives Downtown Hotel - Curio Collection by Hilton

2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
The Fives Downtown Hotel - Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, facials, or Swedish massages at The Spa by The Fives
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Quinta Avenida and 7 minutes by foot from Central Square
  • Dogs welcome for a fee (restrictions apply)
The Fives Downtown Hotel - Curio Collection by Hilton offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel - Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Mercatto - This restaurant serves breakfast only. Open daily.
Fives Rooftop - Overlooking the ocean, this restaurant serves brunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Cantina El Tigre - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Parking on site (USD 18 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 19 to 22 for adults and USD 9.50 to 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cantina El Tigre
  • Fives Rooftop
  • Mercatto

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Shopping
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • Lift
  • Thin carpet in public areas

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
  • Self parking fee: USD 18 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 815 reviews
Rating 8 - Good. 186 out of 815 reviews
Rating 6 - Okay. 64 out of 815 reviews
Rating 4 - Poor. 31 out of 815 reviews
Rating 2 - Terrible. 40 out of 815 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing, staff were fantastic, service was great!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and poolside were great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and VERY clean!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessica

The rooftop lunch food was delicious and staff were very friendly and attentive.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Amazing rooftop and views.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great! Very friendly staff working the bar area.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room & staff. The pool is also amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. Excellent staff, location, property etc.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service
Great location. Nice rooms and shower, nice pool. But jacuzzi was not hot and the view from room wasn’t great. Staff was nice and helpful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area went with my partner and we were able to explore the beach’s and restaurants around with ease
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Staff & service
It was kind of close to other places
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities were all top notch!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Oleksandr

Absolutely amazing and cozy stay! The place was spotless, beautifully designed, and incredibly comfortable. The host was welcoming and responsive, making everything smooth from check-in to checkout. Perfect location, peaceful atmosphere, and great value. I would happily return and highly recommend this lovely spot to anyone visiting this beautiful destination.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karissa

Liked: Cleanliness, amenities, property conditions & facilities
Great views. Easy check in. Within walking distance to tons of stuff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Lovely view from walk out porch. Roof top pool also had a great view of city!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Marycris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay at The Fives Downtown. From the moment I arrived, the atmosphere felt welcoming, and the team really made a difference. A special thank you to Mr. Frank at check-in for the smooth and friendly welcome—he set the tone right away. The rooftop pool was one of my favorite spots, and the staff there were amazing. Jesús in particular stood out for his kindness and attention—he made the experience even more enjoyable. Overall, everyone in the building made me feel genuinely welcome and safe throughout my stay, which meant a lot. I would absolutely come back and recommend it to anyone visiting the area.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean, the shower water leaks out, had to wait a bit for check in and for spa.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

EBRU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great location, hilton signature
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jack August

Love it
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolbar staff are excellent. Seating is comfortable
Stayed 1 night in Nov 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.
Stayed 7 nights in Nov 2025

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