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Superior Package

Bed Count 2 Full Beds Maximum Occupancy 4 Max
€126* Per night/room 26 May - 27 May

Premium Package

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Package with Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Package with pool view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at The Reef Coco Beach Resort & Spa- Optional All Inclusive. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self-parking and 5 restaurants are available.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body wraps or facials at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests speak favourably about the helpful staff and the beach
  • Just a 4-minute walk from Mamitas Beach and 8 minutes on foot from Playa del Carmen Main Beach

The Reef Coco Beach Resort & Spa- Optional All Inclusive ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Everyone (2) Couples (2)
5 out of 5
Parfait

Posted by on 11 Feb 2022

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Comment from Hotel Management

11 Feb 2022 by Lizeth Arratia/ Hospitality Manager

Cher client, Nous vous remercions pour avoir choisi The Reef Coco Beach pour profiter vos vacances et pour partager votre avis. Nous sommes heureux de lire que vous avez profité votre séjour. Nous espérons a vous revoir prochainement. Lizeth Arratia Hospitality Manager

5 out of 5
Super schöne, eher kleine Hotelanlage. Tolle Sonnenaufgänge. Feines Essen. Am Rand vom Zentrum von Playa del Carmen. Man kann aber zu Fuss ins Zentrum laufen.

Posted by on 15 Jan 2021

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Comment from Hotel Management

15 Jan 2021 by Lizeth Arratia / Hospitality Manager

Dear guest, Thank you for choosing The Reef Coco Beach to spend your vacations and for the time you have invested in sharing your review. We are delighted to know you had an amazing time enjoying our service and facilities. It will be a pleasure to welcome you back in the future. Kind regards, Lizeth Arratia Hospitality Manager

5 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Micaela Castilla - Brand Executive

Dear guest, Thank you for taking the time to write a review about your vacation with us. We are very happy to know that you enjoyed your stay in our hotel. We hope to welcome you back to The Reef Coco Beach. Kind regards,

5 out of 5

Posted by on 7 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by Micaela Castilla - Brand Executive

Dear guest, We would like to take this opportunity to thank you for your review and for giving us the opportunity to welcome you the past days. We hope to welcome you back to The Reef Coco Beach. Kind regards,

About the The Reef Coco Beach & Spa- Optional All Inclusive

Location Región 6, Calle Flamingo Lt 1 Mz 7, Playa del Carmen, QROO 77710

All-inclusive Details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Cycling
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Childcare
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Buffet-style meals included
  • A la carte dining included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Minibar not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All meals included
  • One or more venues limit dining availability
  • One or more venues limit drinks
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • All non-motorized water sports included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Snorkelling included

Property Features

Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 1 building
  • 196 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 5 bars or lounges
  • 8762 sq ft of conference space
  • 814 sq. m of conference space
  • Built in 2003
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • LED television
  • Cable channels
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Samurai - premium only – This fine-dining restaurant specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Rosinella – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Miramar – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sabor Latino – This fine-dining restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Snack Bar – On-site bar. Open daily.

Nearby Activities

An outdoor tennis court, a marina and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Beach volleyball on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Boat tours on site
  • Scuba diving on site
  • Personal motorised watercraft on site
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Reservations are required for on-site COVID-19 testing
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Reef Beach
  • Coco Reef Beach Resort
  • Reef Coco Beach
  • Reef Coco Beach All Inclusive
  • Reef Coco Beach Playa del Carmen
  • Reef Coco Beach Resort
  • Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach Resort All Inclusive Playa del Carmen
  • The Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach All Inclusive Playa del Carmen
  • Reef Coco Resort Inclusive
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.