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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
Reception
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Room Premium with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • 27 sq m
  • Sleeps 4

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

8.2 out of 10
Very good
(138 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior with Garden View

  • 27 sq m
  • Sleeps 4

View all photos for Room Superior with Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Superior with Pool View

  • 27 sq m
  • Sleeps 4

View all photos for Room Premium with Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Room Premium with Garden View

  • 27 sq m
  • Sleeps 4

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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Reef Coco Beach Resort & Spa- Optional All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and 5 restaurants are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body wraps, or facials at the spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.29 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 439 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Elisabeth Rita

Travelled with family
Disliked: Cleanliness, amenities
The staff at the front desk is Amazing I can’t say enough about how wonderful they were . However the hotel falls short it is out of date and is not properly cleaned daily. When I arrived there was no soap in the dispenser I had to ask 3 times before any was delivered to the room. I also noticed when walking through the hallways the hallway were often dirty . At night the back hallway is poorly lit . The buffet food was sub par I would not recommend this hotel if you are expecting a high quality stay . This hotel is perfect if you are on a budget
Stayed 4 nights in Dec 2025

8/10 Good

Kyla

Stayed 2 nights in Dec 2025

4/10 Poor

Robert K

food not good at all , everyday something wrong with food , remodeling, they where grinding using power tools for 5 straight nights usually until 11 pm , one night until 11.30 pm
Stayed 6 nights in Dec 2025

10/10 Excellent

Shakiru

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with an amazing, friendly staff looking to make your stay worthwhile. The daily activities were fun and interactive, great food service, and overall a 10/10 stay.
Stayed 5 nights in Dec 2025

8/10 Good

ELAINE

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless, and the staff was very courteous. Genuinely nice when out of their way to help us
Stayed 6 nights in Nov 2025

10/10 Excellent

Aude

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great small resort, everything was perfect, from good staff, nice beach, clean rooms, perfect pool and weather.
Stayed 1 night in Dec 2025

8/10 Good

Rosina

Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 5 nights in Nov 2025

8/10 Good

Essie, University Place

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately, the food options were not good. We did opt to upgrade at Samurai, the Japanese restaurant and did enjoy that meal experience. The buffet options were mostly lukewarm and bland tasting.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it overall!
Stayed 8 nights in Nov 2025

10/10 Excellent

Aude

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well situated, clean rooms, nice food, great pool. Music to loud around the pool.
Stayed 1 night in Nov 2025

8/10 Good

Deanna

Travelled with family and small children
Liked: Cleanliness
the facility was very pretty and clean. Rooms had a musty smell and some of the areas in the pool need need to be repaired (tilles missing etc.) Food is good but same breakfast everyday in the buffet. Not alot as to shopping within the facility either.
Stayed 7 nights in Nov 2025

2/10 Terrible

Claudia

Room smelled like sewer, bed and pillows mega extra firm I went for vacations to relax and end up with back pain hahaha
Stayed 6 nights in Nov 2025

8/10 Good

karen Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. The phone in our room 2339 did have a terrible connection when we had an emergency but the quick action of the doctor made up for it, so very impressed by him. Hope to return
Stayed 7 nights in Nov 2025

8/10 Good

CORENE MARJORIE

Liked: Cleanliness, amenities
Room was cool Staff friendly Food average
Stayed 7 nights in Nov 2025

6/10 Okay

Todd

Stayed 9 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Staff is great.
Stayed 7 nights in Oct 2025

10/10 Excellent

Marc-André

Stayed 1 night in Nov 2025

8/10 Good

Keyla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
Stayed 6 nights in Nov 2025

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, amenities
Staff is awesome. Didn’t realize most of the resort is shutdown due to construction. For the price it was ok and the location next to 5th was great. Beware of the vendors especially the jewelry guy!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karina Alejandra

Stayed 7 nights in Aug 2025

10/10 Excellent

Morgan, Lafitte

Stayed 4 nights in Oct 2025

10/10 Excellent

Brian louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and resort. Ramone in the back bar area was awesome. I will be back.
Stayed 6 nights in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Property conditions & facilities
Positives - drinks and food were good; staff in speciality restaurants/buffet and reception area friendly; pool (when open) nice and usually plenty of beds available in the morning Negatives - beach area is a thin strip and covered in seaweed (nearly every other area had cleared apart from this hotel), unsightly nets and boats moored. Horrid smell- disappointing as we didn't get to use watersport facilities included or even the beach area which is the worst ive ever seen in Mexico; staff at snack bar were miserable and would only take order when approached directly unless you were local; half of pool closed for two days when booking which wasn't advertised (maintenance was supposed to be finished a month earlier); beds hard
Stayed 6 nights in Oct 2025

10/10 Excellent

Jose

Stayed 6 nights in Sep 2025

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