Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

A resort with multiple swimming pools, a thatched-roof structure, and a view of the ocean.
A spacious interior with a curved staircase, a bench, and potted plants.
A bar area with a thatched roof, bar stools, and a view of the sea.
A spacious lobby with wicker furniture, a bar area, and a view of the beach.
A table with breakfast items and a glass of orange juice on a balcony overlooking the sea.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Accessible

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(75 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(78 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(12 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(56 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(85 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Our customers tell us they can't get enough of the free breakfast at Wyndham Alltra Playa del Carmen Adults Only All Inclusive. During your stay, you're just a quick walk from Quinta Avenida. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with deep-tissue massages, manicures and pedicures, or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Guests love the breakfast and restaurant
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
Ventanas - This buffet restaurant specializes in international cuisine. Open daily.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1859 out of 3222 reviews
Rating 8 - Good. 784 out of 3222 reviews
Rating 6 - Okay. 340 out of 3222 reviews
Rating 4 - Poor. 118 out of 3222 reviews
Rating 2 - Terrible. 121 out of 3222 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, location and food
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liusdel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Bretly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and the people were great.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, beautiful property including pool, great location close to public beaches, great restos & souvenir shops, resort buffet & restos were amazing
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! The rooms, the grounds, the food, staff… perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and such a great and beautiful place to stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal, and the food was fantastic.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

samia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Well located. Excellent food.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fantastic staff, food and overall experience. This was our second visit there, and we’ll be back.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great pool and beach!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! From Victoria who took care of our room to Orlando who was the friendliest server pool side! Everyone was super friendly and attentive.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, and friendly staff!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Everyone was very attentive and kind, the resort was clean, the buffet and restaurants were good, and the entertainment was fun! Would definitely recommend!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brenann

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, with wonderful staff and food!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Stephen T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Great activity staff, good servers, good AC in the room
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Manuela Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service, clean room.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Allison Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and room
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Julia

The stay was comfortable.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jason J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

DeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a chill place to stay, clean, pool was nice, plenty of loungers. The room was quiet, loved the ocean view. The property was close in proximity to excursions.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect , food delicious, noce service, staff very professional. For sure will be visiting back
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Wyndham Alltra in Playa Del Carmen. I loved being able to stay in an all inclusive that was still in a central/ downtown location so it was easy to go offsite and explore the local scene. The pool was warm, and comfortable, hotel wasn’t too busy, and the food (especially the Mexican restaurant) was great. Service overall was very good.
Stayed 3 nights in Apr 2026