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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
VIP Access

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Couples treatment room(s), body treatments, hot stone massages
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(50 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(53 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(73 reviews)
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, facials, or hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and yoga classes
  • Guests love the breakfast and restaurant
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Some rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4-star Playa del Carmen hotel is smoke free.

The hotel hosts a free manager's reception daily.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Wyndham Alltra Playa del Carmen Adults Only All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1486 out of 2595 reviews
Rating 8 - Good. 629 out of 2595 reviews
Rating 6 - Okay. 277 out of 2595 reviews
Rating 4 - Poor. 98 out of 2595 reviews
Rating 2 - Terrible. 105 out of 2595 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! The property was nice but the shower and pool were moldy. They could use a good scrub. Other than that it was great!
Stayed 4 nights in May 2025

10/10 Excellent

Laura Marie

Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very beautiful and well maintained. The staff was awesome and the food was incredible.
Stayed 4 nights in Apr 2025

8/10 Good

Srikanth

Liked: Amenities, property conditions & facilities
Small but very nice property. Food was amazing. Location unbeatable right at 5th avenue. Beach not great but walk 5 mins towards Hilton and u have a great beach. My room had balcony facing the street and very loud at nights, so tough on sleep. Overall excellent value property.
Stayed 3 nights in May 2025

10/10 Excellent

Chad Neal

Stayed 4 nights in May 2025

10/10 Excellent

Asuncion, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay at this resort. The staff was excellent. Resort very clean. Great food variety.
Stayed 2 nights in May 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience

Absolutely amazing, we had the best stay, the hotel was outstanding, the service was amazing, the food was incredible, and we definitely want to return. Best vacation stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth, Bayshore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t sure what to expect since I never had been to Mexico. But wow, although the resort is small and a little dated. The service makes up for it all. David the host for the entertainment, Pablo and Jesus for the pool service were beyond amazing. Everyone was attentive to our needs. I really can’t wait to book it again.
Stayed 4 nights in Apr 2025

10/10 Excellent

John Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service is great like many properties. But the entertainment staff made each day a blast. David and Karla made the pool the place to be.
Stayed 7 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool staff was amazing! They were very entertaining! Beach area not so good. Food was just ok.
Stayed 7 nights in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service
The food was good. Just didn’t like we didn’t have a good beach area. It was more of a port for boats, definitely couldn’t get in the beach, but we were close to the 5th avenue if you like all the shops and bars and good for walking.Also we need to make reservations for all dinners. Was expecting more entertainment and more activities during the day.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth Anne, St. Louis

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating here, very nice and pleasant
Stayed 7 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Amenities, property conditions & facilities
The property was excellent the staff very fun and friendly and very helpful. The beach was a little lacking
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good vacation

Came to escape the cold at home. Wanted to relax and catch up on our reading. Both were accomplished here. Entertainment in the evenings was amazing…great acrobatics and dancing. However there is no beach here for swimming. Lounge chairs around the pool are claimed early in the morning and one is easily left out. Cabanas which you must rent daily take up most of the area around the pool. Food in the buffet is lukewarm or stale. Best is to have what the line chef is cooking. Food in the specialty restaurants was good. Fun trying all the bar drinks. Staff in the hotel were all friendly and ready to help.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cancun/Playa and we enjoyed our stay here. Love how everything is so close, but also has different restaurant options in the hotel to choose from as well. Everyone is superrrrrr nice and welcoming! Would definitely stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is impeccable, everyone is so nice and accommodating. Every space was very clean and well decorated to give the full luxury beach resort experience. And every activity we did was so well coordinated by the staff, making sure our itinerary was as smooth as possible. The only slight annoyance we had was staff coming to ask of we wanted sevices when we prefer to be left alone and ask for those things ourselves, but i understand they just wanted offer us everything that was available to us.
Stayed 4 nights in Apr 2025

8/10 Good

Brooke Danielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a wonderful resort with many perks. The buffet is delicious and different every day. The restaurants are delicious. The staff is very kind and there are activities all throughout the day. The spa was a whole experience that was affordable and very relaxing. The only major downside is that it is not truly beach front in the way that you don’t have a beach available to lay on or go out and swim directly off the resort though that is only a short walk away.
Stayed 6 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay at an all inclusive and it was amazing. The staff was great, service was fast and the food was good.
Stayed 5 nights in Apr 2025

8/10 Good

Francis Silvio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautiful. Very clean. Staff and service were great!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rick Allen, St. Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very good to us here. The kids had a blast. I wish they had a pool with steps to get in and out of easier and I wish there was a way to limit people coming down to the pool at 6 and claiming chairs for the whole day. It was a super stay and you couldn't ask for a nicer staff.We will be back

10/10 Excellent

Darrick Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alma at the front desk is amazing! as alllll of the housekeeping, servers, etc etc. take care of them and they take excellent care of me!
Stayed 4 nights in Apr 2025

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this a three overall solely based on food and solicitations. We checked in late and had a rough travel day and were just looking to check in and they were trying to sell us on a room upgrade and other services clearly not reading our demeanor of being exhausted and then other staff members while at the pool trying to sell us on spa treatments. The food was also fair to say the least. Lacks variety buffet that is open for all three services was very underwhelming, steakhouse for dinner didn’t prepare the food the way the menu described. Had an average, but better meal and service at their Italian restaurant.
Stayed 4 nights in Apr 2025