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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Property video
2 outdoor pools, free pool cabanas, pool umbrellas
Beach bar
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Place, Dolphin Discovery
    ‪6 min walk‬
  • Place, Puerto Aventuras Marina
    ‪9 min walk‬
  • Place, Oasis Beach
    ‪9 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double

Free minibar, in-room safe, desk, blackout curtains

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View King

View from room

Preferred Club Marina View King

  • Marina view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Marina View Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Marina View Double

  • Marina view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Marina view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Swim Out King

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Swim Out King

8.8 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

View from room

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Swim Out Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Honeymoon Suite Hot Tub Ocean View

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Room Pool View

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Family Room Ocean View

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Family Room Ocean View

  • Ocean view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front View Double

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean Front View Double

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front View King

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean Front View King

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Family Room Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Master Two Bedroom Suite Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Master Suite Ocean Front with Hot Tub

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

Free minibar, in-room safe, desk, blackout curtains

Deluxe King

9.6 out of 10
Exceptional
(13 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Deluxe Ocean View King

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Ocean View King

Free minibar, in-room safe, desk, blackout curtains

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Dreams Aventuras Riviera Maya - All Inclusive

Catch some rays on Dreams Aventuras Riviera Maya - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Dreams Aventuras Riviera Maya - All Inclusive. During your stay, you're just a quick walk from CEDAM Museum. Features include free breakfast, free WiFi in public areas, and free valet parking. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at World Café, one of the property's 7 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, manicures and pedicures, or body scrubs at Dreams Spa By Pevonia
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a gym, and complimentary bicycles
  • 0.6 mi (0.9 km) from Puerto Aventuras Marina and 10.1 mi (16.3 km) from Xplor Theme Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 4.5-star Puerto Aventuras property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
World Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Grill - This restaurant serves dinner only. Open select days.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Open select days.
El Patio - This family restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Oceana - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 335 out of 594 reviews
Rating 8 - Good. 130 out of 594 reviews
Rating 6 - Okay. 72 out of 594 reviews
Rating 4 - Poor. 31 out of 594 reviews
Rating 2 - Terrible. 26 out of 594 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Goral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Dreams adventura it was really great time. Staff is very friendly pools were cleaned and beach was the the my favorite dpot to go with kids thsy have so many activities to keep them active and enjoyable...also food was very good at all restaurants we are vegetarian so thay have plenty of options available for vegetarian people. My favorite chef at dreams is william and Manuel was great at his service. Iver all it was great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Nathan, Goodsoil

Liked: Cleanliness, property conditions & facilities
Great staff, great food and clean, Great shows
Stayed 10 nights in Dec 2025

10/10 Excellent

Emilia Estefania

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were always clean and the staff was so nice and helpful even gave us recommendations on activities outside the hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Laura Grace

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Smaller resort (part of the appeal for our group), but so comfortable, safe, and super accessible to the local area. Such great attentiveness from the preferred club concierges (Guillermo was particularly helpful for us) and some specific staff were an especially great. Itza and Abigail were a highlight of the week from the entertainment crew with their authentic, spicy personalities. Took a bunch of us Canadians on the free bike tour and it set the tone for our whole time in Puerto Aventuras. Don’t expect anyone on the property to help you get smaller bills and pesos are actually king here. Beautiful natural amenities on the property (don’t miss the natural pool by barracuda bar) but if you’re coming for something other than Mexican or Asian food this might not be the place for you. Gohan (Asian restaurant) was the one restaurant we were really impressed by, otherwise the buffet was the star. Preferred club room (marina view) was on the top floor and was so great with its lofted ceilings that we almost didn’t want to go with our upgrade the last couple nights to our swim out room. Preferred club side is exponentially quieter and the included 50 min hydrotherapy in the spa was AMAZING! More of a Nordic spa experience (we didn’t even know about it until we arrived) Wonderful, chill vacation as the homebase of a friend’s wedding. But if you’re looking for an amped up resort experience, this probably isn’t the place for you. I’d go back in a heartbeat.
Preferred club pool
Room (preferred club marina view)
Sunset from preferred club (marina view)
Swim out room
Stayed 7 nights in Dec 2025

4/10 Poor

Johanny

Stayed 4 nights in Oct 2025

8/10 Good

andy

Stayed 7 nights in Dec 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was our first all inclusive resort and everything was excellent. Very safe. They took great care of us and helped us with everything we needed. We were also able to book our excursions at the hotel.
Stayed 5 nights in Dec 2025

8/10 Good

Mark, Sherwood Park

Liked: Cleanliness
Good food & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Izhah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was simply organized & AMAZING!! Thank you for a great stay!
Stayed 4 nights in Dec 2025

10/10 Excellent

Lesley Jo-Al

Stayed 14 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 5 nights in Nov 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service
For the price, I recommend the.Preferred Guest package as you get some extra service including a lounge. The staff is the best part of our stay - attentive and nice. Location is good and amenities are fine - but it is smaller resort which is a good thing as it never feels crowded. The resort should invest in two things: better food at the restaurants and better bedding and room accommodations. They said you should book through Expedia as it matters to the resort what their customers are important.
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
Mexican dinner on the beach
7th floor room - so spacious with the high ceilings
View from our room at sunset
Stayed 5 nights in Nov 2025

10/10 Excellent

Mark, Busby

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
Stayed 5 nights in Nov 2025

6/10 Okay

Linh

Travelled with family, Travelled with family and small children
Liked: Amenities
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
Stayed 5 nights in Nov 2025

10/10 Excellent

Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again for sure, staff are incredible and the resort is beautiful
Stayed 5 nights in Nov 2025

10/10 Excellent

Norma P

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Stayed 7 nights in Nov 2025

10/10 Excellent

Juana

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis

Liked: Property conditions & facilities
The place was clean and nice but the food could have been better and I also requested a couple of times to change a light bulb in my room that was out but it was never was changed.
Stayed 4 nights in Nov 2025

6/10 Okay

Kency B

Travelled with family
Liked: Cleanliness
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
Stayed 3 nights in Nov 2025

4/10 Poor

Yashira

I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
Stayed 4 nights in Nov 2025

8/10 Good

Iris

Liked: Cleanliness
Na
Stayed 4 nights in Nov 2025

2/10 Terrible

ferdinand

Liked: Cleanliness, staff & service
The fact that I was charged for my 16 yr old daughter on top of what I paid is a shame.I went with a party of 48 people. Food mediocre at best, the staff were great very helpful and nice:
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The tremendous leadership and dedication of the staff make this a favorite stay. Fernando, Jazi and Ivan in preferred, Julian in Oceana, Rosalba, Natali, Barbara in houskeeping. Wonderful well motivated professional staff and year over year the resort makes constant improvements, always an activity or a positive addition made.
Stayed 5 nights in Oct 2025

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