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Bahía Escondida

3.0 star property

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Photo gallery for Bahía Escondida

Indoor pool, 3 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Breakfast, lunch, dinner served; international cuisine, pool views
Gym
Indoor pool, 3 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Place, Bungee Cola de Caballo
    ‪5 min drive‬
  • Place, Cascada del Chipitin
    ‪9 min drive‬
  • Place, Cascada Cola de Caballo
    ‪10 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Murphy Bed

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Family Room -8 guests- Master

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room -8 guests- Master

  • 76 sq m
  • Sleeps 8

View all photos for Quadruple Suite Deluxe

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Deluxe

  • 57 sq m
  • Sleeps 6

View all photos for Double Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard

  • 29 sq m
  • Sleeps 2

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About this property

Bahía Escondida

Family-friendly hotel with 3 outdoor pools, near Presa La Boca
A marina, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an indoor pool, and a restaurant are onsite.
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

3 outdoor tennis courts, a marina, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BE SPA. Services include hot stone massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Bahía Escondida, you'll be close to Presa La Boca. You'll find features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at La Casona, a family restaurant with pool views
  • Cooked-to-order breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with massages at BE SPA
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • 6.2 mi (10 km) from Cascada Cola de Caballo and 29.4 mi (47.3 km) from Bioparque Estrella
Bahía Escondida offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bahía Escondida. Self parking is free.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.
La Casona - Overlooking the pool, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 2 outdoor padel courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Motor boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a regional park
  • In the mountains
  • Marina
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily

Accessibility

  • No lift

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to March 13 2026 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during October, November, December, January, February, and March:
  • One of the swimming pools
The property will be renovating from January 18 2026 to January 29 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Escondida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults, and MXN 170 to 200 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 422 reviews
Rating 8 - Good. 105 out of 422 reviews
Rating 6 - Okay. 83 out of 422 reviews
Rating 4 - Poor. 44 out of 422 reviews
Rating 2 - Terrible. 33 out of 422 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Myla

Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Disliked: Staff & service
For being classified as a Resort place, this was more like a 2-3 star place, did not fit the price charged nor the classification; bathroom/showers very small/tight areas. Very noisy late at night with Music groups blaring their music late night and early morning hours without being told to respect other guests. Staff at Reception very blunt, not warm welcome. Maid service hard workers
Stayed 2 nights in Oct 2025

4/10 Poor

Erminia

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Ac was not working Staff was EXTREMELY rude and gave little to no assistance, it was like pulling teeth to get information. No one wanted to help! False advertisement, pools were closed Park was closed We traveled from the U.S. for my sons wedding and it was so stressful, my father could not walk very well and there are no handicap amenities Food took an hour for a burger and 2 drinks
Stayed 2 nights in Oct 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was noise had people outside the hotel drinking smoking load extremely loud music til 5am the room want that clean and the staff were unfriendly the restaurant was nice and the service was good.
Stayed 1 night in Oct 2025

6/10 Okay

Jose

Liked: Cleanliness
The place has beautiful sceneries but outdated
Stayed 3 nights in Oct 2025

8/10 Good

BOLIVAR

Travelled with family
Liked: Cleanliness, staff & service

Beautiful views

Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente uvicasion muy serca de muchisimos restaurantes y de la avenida principal
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
limited room service, limited food options. water slides kept stopping. had incident falling off raft and getting scraped up
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attemtion and support of all the areas was very good
Stayed 2 nights in Aug 2025

8/10 Good

Ana

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quiet rest area. Room was not as clean as I expected. They need to put new sheets on beds and the televisions don’t work as well. Other than that, everything was great and safe.
Stayed 2 nights in Aug 2025

4/10 Poor

Adan

Disliked: Staff & service, property conditions & facilities

Never more

Restaurant was terrible, hamburger I ordered was badly cooked and flies and bees all around the table. Main swimming pool water was contaminated/dirty. Need to start replacing furniture, drawers in the room are falling apart.
Stayed 2 nights in Aug 2025

8/10 Good

Romeo

Stayed 3 nights in Aug 2025

6/10 Okay

Enrique

Business traveller
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jesús

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV signal very old and wifi very poor
Stayed 1 night in Jul 2025

4/10 Poor

Mariano, Pharr

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Its hidden in the back nice & quite but limited parking they put parking violations on our side x side then we was getting charged for a pool towel. As a high class resort they should provide them. The rooms weren't remodeled like it said online beds where stiff , AC where out of date didnt get a room till 5pm
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo, Miami

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fun activities and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

I like this place been coming here since I was a little girl with my parents and the thing is the rooms need to be cleaned properly more so the bathrooms they need to take the mold from the edges or just remodel them
Stayed 2 nights in Jun 2025

8/10 Good

Karla L

Travelled with family
Liked: Cleanliness, staff & service
The service was really good, the people is friendly in the bar and restaurant. The kitchen suite needs to be updated and doesn’t have basic stuffs as a dishes soap, paper towel, salt, etc It was a good gateway with my family.
Stayed 1 night in May 2025

6/10 Okay

Celso

Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It’s nice and fun just be ready to walk lots of up and down hills to ur destination they don’t have golf carts not convenient for elderly or someone in wheel chair it’s a lot of walking unless u have a car and your driving then your good. The food it’s ok 5 out of ten.
Stayed 1 night in Mar 2025

2/10 Terrible

Allan

Stayed 1 night in Mar 2025

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