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Alea Tulum

4.0 star property

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Photo gallery for Alea Tulum

A pool area with a view of the ocean, a wooden deck, and a covered seating area.
Ecotours
Point of interest
A woman walking by a pool with palm trees and wooden furniture.
A modern hotel room with a large bed, a desk, and a view of the beach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪1 min walk‬
  • Place, Tulum National Park
    ‪13 min walk‬
  • Place, Jaguar Park
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Ocean Front

A balcony with a wooden sofa, two rocking chairs, and a table with a book and a woven bag.

Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Beachfront Swim up

A poolside area with lounge chairs, a small table, and a seating area with wooden furniture.

Beachfront Swim up

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean View

A balcony with a view of the ocean, a wooden table with a vase, and a rocking chair.

Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swim up room

A modern hotel room with a large bed, a desk, a chair, and a view of a pool and greenery.

Swim up room

10.0 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Main Room Beach Access

A wooden table with a fruit bowl and a glass of drink, surrounded by lounge chairs and a small round table with a book and a glass.

Main Room Beach Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Sky View

A sunlit outdoor lounge area with a wooden bench, a small table, and a potted plant.

Sky View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Casa Alea Tulum

A wooden table and chairs under a thatched roof, overlooking a beach with palm trees and a clear sky.

Casa Alea Tulum

  • Beach view
  • 400 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds
  • Free Wi-Fi

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About this property

Alea Tulum

At Alea Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkeling.
Alea Tulum offers 21 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools are on site.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Alea Tulum. During your stay, you're just a quick walk from Soliman Bay. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking
  • Steps from Cenote Manatí and 10 minutes by car from Xel-Há Park
  • Airport shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Cool off in one of the 2 outdoor swimming pools at Alea Tulum, and enjoy summer activities like surfing/body boarding and snorkeling.

Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Private picnics

Things to do

  • 2 outdoor pools
  • Canoeing
  • Free beach club
  • Kayaking
  • Library
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 11 2026 to October 18 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Alea Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alea Tulum by Blue sky Hotel Tulum
Alea Tulum by Blue sky Hotel
Alea Tulum by Blue sky Tulum
Alea Tulum
Alea Tulum By Blue Sky Tulum
Alea Tulum Hotel
Alea Tulum Tulum
Alea Tulum Hotel Tulum
Alea Tulum by Blue sky

Alea Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 470 reviews
Rating 8 - Good. 61 out of 470 reviews
Rating 6 - Okay. 24 out of 470 reviews
Rating 4 - Poor. 18 out of 470 reviews
Rating 2 - Terrible. 25 out of 470 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the staff were friendly and courteous.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chrissy

Liked: Cleanliness, amenities, property conditions & facilities
Let's just say, we plan to go back!! Everything was beyond what I expected. I was very pleased with the location and the area is so relaxing.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful and peaceful time. Highly recommended…
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeniffer

Liked: Cleanliness, amenities, property conditions & facilities
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
Room ocean front
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
Stayed 6 nights in Jan 2026
Verified

4/10 Poor

Singar

Disliked: Amenities
Amenities and services
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ming-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service. Would have loved to stay longer.
Verified

4/10 Poor

FUMIO

Liked: Property conditions & facilities
We stayed 5 nights, and only got housekeeping one time.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
View from room at sunrise! Amazing!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really peaceful, awesome staff
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in Tulum!
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Alea Tulum!! Friendly Staff & beautiful location
Verified

10/10 Excellent

Luis Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property, wonderful food, and beautiful pool
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service
The location of the property for those looking for relaxing stays and beautiful ocean. The staff does everything thing to ensure your enjoyment.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The hotel is quiet and easy access to the beach.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Kelly

Disliked: Amenities, property conditions & facilities
Terrible service. Reception was largely unhelpful to me as well as the other guests. One could not even secure a simple fork. When I arrived, the lock on balcony door was broken and had to be fixed on two separate occasions.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and extremely hard working. We absolutely loved the dining options at the hotel and the amenities. We would definitely stay here again.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time enjoyed the atmosphere there would definitely recommend to others to go great staff overall great place to stay at if you’re looking to be in tulum
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Jose Ramon Salinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I liked that we could walk a very short distance to their other two hotels to dine. My husband and I really enjoyed our time at this hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

nedir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect in all senses, the staff , service , the accommodations and all the features included excesed our expectations; cant wait To go back
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Lucero

Liked: Cleanliness
Disliked: Amenities
The rooms were excellent and very clean. There was no restaurant open on the property. They can improve by including that in their description or letting guest know in advance. The water pump also broke for the day while being there. They were accommodating by letting us use a room near the hotel to go shower and use the bathroom in the mean time. However, we did have to walk out of our hotel to the next with our things. Once again, not their fault but very frustrating and inconvenient. You definitely need a car to get around if you are looking to get around the area to do restaurants, cenotes or walks in the city center.
Stayed 7 nights in Feb 2026

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