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Alea Tulum

4.0 star property
VIP Access

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Photo gallery for Alea Tulum

Sky View | Private pool
Point of interest
Main Room Beach Access | View from room
Ocean Front | View from room
Sky View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760
  • Place, Cenote Manatí
    ‪1 min walk‬
  • Place, Tulum National Park
    ‪13 min walk‬
  • Place, Jaguar Park
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪58 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ocean Front

Ocean Front | View from room

Ocean Front

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Beachfront Swim up

Beachfront Swim up

Beachfront Swim up

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View

Ocean View

Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Swim up room

Swim up room

Swim up room

10.0 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main Room Beach Access

Main Room Beach Access | Terrace/patio

Main Room Beach Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sky View

Sky View | Terrace/patio

Sky View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Alea Tulum

Casa Alea Tulum | Terrace/patio

Casa Alea Tulum

  • Beach view
  • 400 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

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4.4 out of 5, Excellent, 1,012 reviews
The price is €115
includes taxes & fees
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Copal Tulum Hotel

About this property

Alea Tulum

At Alea Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkeling.
Alea Tulum offers 21 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

2 outdoor swimming pools are on site.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at Alea Tulum. During your stay, you're just a quick walk from Soliman Bay. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking
  • Steps from Cenote Manatí and 10 minutes by car from Xel-Há Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Cool off in one of the 2 outdoor swimming pools at Alea Tulum, and enjoy summer activities like surfing/body boarding and snorkeling.

Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Canoeing
  • Free beach club
  • Kayaking
  • Library
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per stay (maximum USD 70 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Pet fee: USD 70 per pet, per stay (maximum USD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Alea Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alea Tulum by Blue sky Hotel Tulum
Alea Tulum by Blue sky Hotel
Alea Tulum by Blue sky Tulum
Alea Tulum
Alea Tulum By Blue Sky Tulum
Alea Tulum Hotel
Alea Tulum Tulum
Alea Tulum Hotel Tulum
Alea Tulum by Blue sky

Alea Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 469 reviews
Rating 8 - Good. 60 out of 469 reviews
Rating 6 - Okay. 24 out of 469 reviews
Rating 4 - Poor. 18 out of 469 reviews
Rating 2 - Terrible. 25 out of 469 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeniffer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
Room ocean front
Stayed 6 nights in Jan 2026

4/10 Poor

shawn

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
unavailable bar
pool area in common area
Our plunge pool
The real plunge pool
Stayed 5 nights in Jan 2026

6/10 Okay

Tracy

Stayed 5 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful and peaceful time. Highly recommended…
Stayed 1 night in Jan 2026

10/10 Excellent

Jesse, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 5 nights in Dec 2025

4/10 Poor

FUMIO

Travelled with family
Liked: Property conditions & facilities
We stayed 5 nights, and only got housekeeping one time.
Stayed 5 nights in Dec 2025

2/10 Terrible

Ashish

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
Stayed 4 nights in Dec 2025

4/10 Poor

Singar

Travelled with family
Disliked: Amenities
Amenities and services
Stayed 7 nights in Dec 2025

10/10 Excellent

Omar

Stayed 7 nights in Dec 2025

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo super
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
A Hidden Gem in Tulum – Pure Relaxation Alea Tulum is an absolute dream. From the moment you arrive, the peaceful atmosphere and stunning beachfront set the tone for a perfect stay. The hotel is beautifully designed — boutique, intimate, and surrounded by nature — making it ideal for anyone looking to unwind and disconnect. The rooms are spacious, spotlessly clean, and thoughtfully styled with natural details that blend perfectly with the surroundings. Waking up to ocean views and the sound of the waves was unforgettable. The staff truly makes this place special — kind, attentive, and always ready to help with anything you need. The pool and beach areas are serene and never overcrowded, offering the perfect balance of luxury and tranquility. Whether you’re enjoying breakfast with an ocean view, relaxing by the infinity pool, or watching the sunrise over the water, every moment at Alea feels peaceful and restorative. If you’re looking for a calm escape away from the busy hotel zone, this is the place. I would absolutely return and highly recommend Alea Tulum to anyone seeking relaxation, beauty, and genuine hospitality. 🌴✨
Stayed 6 nights in Nov 2025

10/10 Excellent

Richard, Houston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We did not stay at Alea but at Nerea a sister property. Nerea is amazing, the grounds are beautiful, the rooms are amazing, and the drinks were excellent! The staff were wonderful!! Thank you Sergio and Jesus!! We hope to see you again soon!
View from room at sunrise! Amazing!
Stayed 6 nights in Nov 2025

6/10 Okay

Thuva

Stayed 8 nights in Nov 2025

10/10 Excellent

Robert

Stayed 4 nights in Nov 2025

4/10 Poor

Sian

Disliked: Property conditions & facilities
This hotel is currently closed and I received no notification of this, hotel accepted my reservation and is still accepting reservations for tonight. I turned up to a locked door, found my way down a side alley onto the beach and into the hotel and it was like a ghost town, really scary as a solo female traveller. There was no sign on the door to say it was closed either. Tried calling hotel phone number and no answer either. I thought on my feet and made my way down the severely potholed road to the sister hotel Nerea where they told me I had been rebooked. I was really shaken up by the whole experience and very lucky I had my own vehicle or I would have been stranded. I tried on multiple occasions to speak to hotel management and was continually fobbed off and told they were out of town. I travel all over the world on a regular basis and have never experienced anything like this. I can’t believe both Expedia and Alea itself are still accepting reservations for this place. DO NOT BOOK, it’s a scam.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ming-Chen

Stayed 1 night in Oct 2025

10/10 Excellent

Ming-Chen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service. Would have loved to stay longer.

6/10 Okay

Selene

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was dirty, rooms were not clean. When we arrive the power was out for almost 3 hrs. We had to step out.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marina

Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Stayed 5 nights in Jul 2025

10/10 Excellent

Maliek

Stayed 2 nights in Jul 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very, disappointing, to say the least!...i payed $950. usd. For 2 basic rooms, for 3 nights. Rooms were very dated, and smelled bad. Asked if we can get upgraded since the place looked empy and was told they didn't have the availability. Lol. Wish i could've gotten a refund but they wouldn't. I was gonna post some pictures, but realized i didn't even bother taking any pics!! Pools were not even worth getting in. I say avoid!
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Like the view and all but no efforts to clean the beach
Stayed 2 nights in Jul 2025

2/10 Terrible

Alanna

Disliked: Amenities, property conditions & facilities
I showed up in the property was closed for so-called “renovations for weeks“ and I was moved to a different hotel so I honestly can’t even give a review of the property cause I never even saw it. Except for one staff member on site I was barely communicated with at all about this situation. Don’t book with this hotel unless you wanna be scammed.
Stayed 5 nights in Jun 2025

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