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Mediterraneo Hotel Tulum

3.5 star property

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Photo gallery for Mediterraneo Hotel Tulum

Outdoor spa tub
Habitacion Estandar Doble | Front of property
Restaurant
Reception
Deluxe King Pool con Terraza

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
C. ITZAMNA No 29 Int. 24, Aldea Zama, Tulum, QROO, 77760
  • Tulum National Park
    ‪4 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Deluxe King Pool con Terraza

Terrace/patio

Deluxe King Pool con Terraza

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion King con Balcon

Minibar, in-room safe, desk, laptop workspace

Habitacion King con Balcon

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | View from room

Habitacion Estandar Doble

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mediterraneo Hotel Tulum

Suburban hotel with free breakfast and a coffee shop
An outdoor pool, a restaurant, and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, tour/ticket assistance, and a garden.
Mediterraneo Hotel Tulum offers 11 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mediterraneo Hotel Tulum, you'll be within walking distance of Tulum National Park. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe and a terrace
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
Mediterraneo Hotel Tulum offers its guests an outdoor pool and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Mediterraneo Hotel Tulum. An airport shuttle (available on request) is available for a fee.

This 3.5-star Tulum hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:30 AM.
Mediterraneo Hotel Tulum has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Mediterraneo Hotel Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Mediterraneo Hotel Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Mediterraneo Hotel Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia C

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got there the property was closed down and I got a confirmation number starting when was my check in and my check out thanks god for the driver that tools us that helped me and took me to another hotel very disappointed with what happened
Stayed 6 nights in Aug 2023

8/10 Good

Hugo

Stayed 2 nights in Jul 2023

8/10 Good

David, Tempe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, very spacious and modern. Property and area look to still be under development. Pool/jacuzzi was filthy green and uninviting.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Beautiful structure

Staff was very nice and helpful. Very nice setting. Only thing disappointed was no electricity because of the construction around this hotel. And water run out on my last day of check out. Location was walkable to downtown (15-20min). The convenience store was across from it.
Stayed 2 nights in Mar 2023

10/10 Excellent

Gabriel

2/10 Terrible

James Franklan Fox, Canton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water towels were old with holes in them and very dingy like black floor was very dirty. Stayed one nite then left was supposed to be there 6 nites.
Stayed 6 nights in Sep 2022

6/10 Okay

Joseluis

Liked: Staff & service, amenities, property conditions & facilities
Cambiar su toallas por unas nuevas
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great new hotel. Rent Motos and bikes too!

Place is beautiful and offers crisp white linens walls and beautiful tiles floors. Simple elegant and inexpensive. They also offer moto rentals and bike rentals too for super reasonable price. One stop shop a ~10 minute walk from centro or 2 minutes by moto or car.
Stayed 1 night in Jun 2022

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall so quite happy. Small things water pressure in the shower is not that strong, water smells a bit and location wise it's not that close to city centre. Water issues tho, alongside with electricty and connection are general issues with the area so you won't have much luck with other accomodations.
Stayed 2 nights in Apr 2022

8/10 Good

Ali Reza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good improvement

We have been in this hotel. The personal have heart our complaining and at the end of our accommodation it has been a clear improvement. We had good luck to avoid noisy from close on going construction work during weekend.
Personal made a nice dog with a towel .
Stayed 2 nights in Jan 2022

6/10 Okay

Ali Reza

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Poor service

Happy personal in the kitchen but poor service for cleaning make it not quite pleasurable, unfortunately. Enough spacious room with nice bathroom and balcony and beautiful small pool with a deep (~1 m) might do the stay pleasurable, if a good service can be in place. Do not be sure for availability of warm shower at any time. At the moment on going construction work very close to the facility.
Stayed 2 nights in Jan 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the safe not having batteries everything was great.
Stayed 1 night in Jan 2022

2/10 Terrible

Carlos Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities
No puede ser posible que esten vendiendo reservaciones y el hotel no esta funcionado.
Stayed 2 nights in Jul 2023

6/10 Okay

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
La alberca está súper sucia mucha Lama y el agua verde toallas muy viejillas y la limpieza no era buena en la avitacion ni el baño
Stayed 1 night in Jul 2023

6/10 Okay

Rianne

Liked: Cleanliness
Stayed 4 nights in Jun 2023

10/10 Excellent

Edgard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jose Antonio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó que en los alrededores no hay alumbrado público y la zona es insegura
Stayed 3 nights in Sep 2022

8/10 Good

Ingrid

Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mediterráneo

Todo excelente. Le falta arreglar algunos detalles al inmueble. Pero en general bien
Stayed 1 night in Jul 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Monica Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, la gente muy amable, las habitaciones miy comodas y limpias, sin duda regresaremos :)
Stayed 1 night in Apr 2022

6/10 Okay

FERNANDO

Stayed 1 night in Feb 2022

8/10 Good

Omar

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

BUENO SOLO LE FALTA MEJORAR LOS DESAYUNOS

Stayed 3 nights in Sep 2021

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