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Dos Ceibas Tulum Feel Good Hotel

Property class: 3.5

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Photo gallery for Dos Ceibas Tulum Feel Good Hotel

An outdoor dining area with stone walls and wooden tables and chairs, surrounded by trees and overlooking a beach.
A sandy pathway flanked by lush greenery leading to a beach.
A tropical garden with palm trees, a pathway, and a building with a thatched roof.
A room with a bed, a wooden console table, a hanging chair, and a thatched ceiling.
A room with a bed, a wooden table with chairs, a woven rug, and a window with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Tulum Mayan Ruins
    ‪18 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Cabin, Beachfront

A room with a bed, a wooden console table, a hanging chair, and a thatched ceiling.

Cabin, Beachfront

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Sea View

A four-poster bed with a striped bedspread, a hanging chair, and a woven wall hanging.

Suite, Sea View

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Cabin

A room with a bed, a hanging chair, and a window with curtains.

Basic Cabin

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room

A room with a wooden sofa, a striped bed, a dining table with chairs, a bookshelf, and a hammock.

Comfort Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Bungalow

A rustic room with a loft bed, a wooden desk, and a dining table.

Bungalow

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 9
  • Free Wi-Fi

Room

  • Sleeps 9
  • Free Wi-Fi

Room

  • Sleeps 9
  • Free Wi-Fi

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About this property

Dos Ceibas Tulum Feel Good Hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and concierge services.
Dos Ceibas Tulum Feel Good Hotel offers 14 accommodations with safes and ceiling fans. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Dos Ceibas Tulum Feel Good Hotel, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes yoga classes
  • Steps from Tulum Beach and a 1-minute drive from Sian Ka'an Biosphere Reserve
  • Airport and local-area shuttle service available for a fee
Dos Ceibas Tulum Feel Good Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Dos Ceibas Tulum Feel Good Hotel. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee.

This 3.5-star Tulum hotel is smoke free.

Dos Ceibas Tulum Feel Good Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Beach club
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service
  • Separate dining area

More

  • Ceiling fan
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Dos Ceibas Tulum Feel Good Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dos Ceibas Tulum Feel Good Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ecológico Posada Dos Ceibas Tulum
Ecológico Posada Dos Ceibas Tulum
Ecológico Posada Dos Ceibas
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat
Hotel Ecológico Posada Dos Ceibas
Dos Ceibas Tulum Feel Good
Hotel Dos Ceibas Eco Retreat
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel
Dos Ceibas Tulum Feel Good Hotel Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel Tulum

Dos Ceibas Tulum Feel Good Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 182 reviews
Rating 8 - Good. 51 out of 182 reviews
Rating 6 - Okay. 11 out of 182 reviews
Rating 4 - Poor. 9 out of 182 reviews
Rating 2 - Terrible. 15 out of 182 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay staff was really nice and helpful also they where kind to tell us about when asking information.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff and the hotel is right on the beach and close to a lot of restaurants, convenience stores and night life
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Flor Mayre Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and polite. Very relaxing stay overall
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Emme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a wonderful stay at Dos Ceibas! Staff were very friendly and helpful, and we felt welcomed! The food from the restaurant was so good and we ate there maybe half of our stay. You can tell the property is a bit older, however the upkeep has been pretty decent! It was great having easy access to the beautiful beach too, a must when in Tulum. We definitely would stay here again, and I’ve already told friends and family this is a good place.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ashton

Liked: Staff & service, amenities
Wonderful stay; beautiful beach and amazing staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Bojan

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay, enjoyed it. Staff is friendly
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and staff
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Anselmo

Service was excellent.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Tatiana

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, cockroaches and much more. Stayed here 2 years ago was excellent. But after this year won’t come back
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Nabil

Liked: Staff & service
Disliked: Property conditions & facilities
Francisco at the restaurant was amazing! Friendly and attentive all the time
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about Dos Ceibas and hope to come back next year.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Relaxing
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love Dos Ceibas. This is my second time staying here, and enjoyed every moment of it. All of the staff were very helpful and friendly throughout our stay. Can’t wait to visit again.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right in the heart of Tulum’s vibrant party hub, which is perfect if you’re looking to be in the middle of the action. One downside: the water on the property is salty, and the shower pressure is quite low—just a trickle, really. That’s the only issue I had during my stay. On the bright side, the staff were fantastic, and the beach access was unbeatable. I had breakfast here on two mornings, and it was absolutely delicious. The chef clearly knows what they’re doing! If you’re staying here, you MUST try their breakfast—it’s a standout.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Bernie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Be aware that there is no air conditioning and the rooms are extremely hot other than that inconvenience, the facility is great!
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Estel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirtiest hotel I've ever stayed at
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful and peaceful. I never had to leave. The service and food were amazing. My room was super clean and so well decorated. It’s literally right on the beach. I’m going to return as often as possible
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

I somehow didn't realize the hotel was eco-friendly when I booked, so I got nervous when they said there was no AC. It turned out to be totally fine because the beach side is so breezy it stays cool and relatively bug-free. The restaurant service and food was good. The beach view was lovely, and easily accessible.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Karen

Disliked: Amenities, property conditions & facilities
No AC and windows didn’t have screens so it was very hot or get bitten by mosquitos
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It is a small Quiet Beautiful property with friendly staff. If you want a place away from the world and modern comforts dont matter to you its the place for you. If Air Conditioning, Wifi that is reliable and bathing in water that isnt salt that i would suggest finding somewhere else. We enjoyed the stay but the Wifi which we needed was pretty bad in our room. The fans were ok and we were able to sleep but wouldve preferred the air for sure. but this is what you would expect in a eco friendly hotel so overall we were happy.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Manasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gem in Tulum!

Fantastic experience for our family! Mike, Marco and Emmanuel and others on the service staff took the best care of us, recommending food options, a quick senote to visit on foot on their sister property, shifting us to another room as needed and overall helpful in answering all the questions. The hotel is good if you are looking for relaxing time in an eco friendly settings( no AC, no plastic bottles for water/toiletries, reusuable linens and simple rooms) without noisy club sounds till midnight. Tulum around the hotel was very safe, highly guarded at all times and quite walkbale! Don't miss on their breakfast and in-house juices and drinks! It's wonderful! Beach access is included and its almost private! We will definitely return again!
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

jacoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at an Eco-friendly place and it was interesting and enjoyable. It did disconnect us from daily life routines. No TV, no ac, no fridge! We were kind of confused at first few hours but later on, we appreciated that. First, we Were greeted by Daniel and he was so informative and helpful throughout the stay. The staff was so friendly and nice especially Elizabeth and Miguel at the breakfast area every morning. Breakfast in the early morning around 8 by the beach is PRICELESS. This was our first time in Mexico and Tulum is beautiful. I recommend renting a car so you can roam free at your own convenience rather than relying on Taxis (be aware of those!!!)
Stayed 5 nights in Jan 2023
Verified review

2/10 Terrible

Verified traveller

No refund as stated

I got sick and had to cancel my reservation . I was told with proof of illness I would get a refund. They lied and never gave it to me after approving my doctor's note and saying they would. It's been a very annoying process no one is getting back to me and there are arguing between hotels.com and the hotel directly This has been a very negative experience and I am extremely frustrated
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

TIANA

Disliked: Cleanliness, amenities, property conditions & facilities
I will first start with they left me stranded at the airport when I made arrangements for their shuttle service. I landed at 3:45 and didn’t get to hotel til just after 6. When I arrived, there was no one to check me in. I waited another 20 minutes for someone to get me into a room. I paid for a superior room, and it was not what I received. I was told that the pictures shown on Expedia are different from what you actually receive. He said it has been an issue, but they haven’t done anything about it. So there is that. The rooms were clean. There was no hot water my entire stay. Not even a tad bit Luke warm. I left on day 6 of 7 because I was just over it at that point. No complaints on the food. It was okay. Not the best or worth talking about, just ordinary. Be sure put a towel on a beach chair early in the morning because the people not staying there but using their amenities will take every single chair. They will put a towel on a chair then leave for several hours. I booked a scooter through the guy at the front desk. He said it will be there by 10am. I was at the front at 9:55. For over an hour I was told it will be here in 5 minutes. When 10 more minutes went by, they would just say 5 minutes. That got old and very irritating. The people who work there are nice but that is about it. Most of the time you can’t find anyone at the reception area. I would absolutely encourage you to keep looking for a different place to stay. They really don’t have it together there.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Nicole

Disliked: Staff & service
Do not take a chance and stay here. We arrived hungry tired and after a long day of travel on New Years Eve eager to freshen up and go celebrate. What we arrived to was a security guard (no staff) that did not speak english and that the property had sold our room. No one showed up from the staff to help us. We had to stay on the phone with Expedia for hours and could not leave wifi. We were offered no water, no food and had not eaten or drank for hours. By 12 midnight we had given up, expedia could not find us another hotel within 15 miles that was vacant and we had to sleep on the beach with all our stuff in the wind. The next morning we ate breakfast at the hotel and again staff never addressed us or said a think. Not even a simple "I'm sorry". They simply DO NOT CARE. We found another hotel for the rest of the week and were treated with care, thank God. I would never take a chance on this place just simply based on pure basic customer service.
Stayed 6 nights in Dec 2023

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