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Ikal Hotel Tulum

3.5 star property
VIP Access

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Photo gallery for Ikal Hotel Tulum

Oceanfront Suite with Plunge Pool
Garden Mayan Suite
Plunge Pool Mayan Suite
On the beach, white sand, sun-loungers, beach umbrellas
Mayan Lodge at GlampIKAL

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Tulum Mayan Ruins
    ‪18 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Jungle Mayan Suite

Jungle Mayan Suite

Jungle Mayan Suite

  • Beach view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Mayan Suite

Garden Mayan Suite

Garden Mayan Suite

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plunge Pool Mayan Suite

Plunge Pool Mayan Suite

Plunge Pool Mayan Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow

Bungalow

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oceanfront Suite with Plunge Pool

Oceanfront Suite with Plunge Pool

Oceanfront Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Bedrooms

Bungalow, 2 Bedrooms

Bungalow, 2 Bedrooms

  • Garden view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Tree House Suite with Plunge Pool

Tree House Suite with Plunge Pool

Tree House Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ikal Hotel Tulum

Oceanfront with 2 outdoor pools, near Tulum National Park
At Ikal Hotel Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy yoga.
Ikal Hotel Tulum offers 37 air-conditioned accommodations with complimentary bottled water. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and sports massages.
Our customers tell us they can't get enough of the helpful staff at Ikal Hotel Tulum. During your stay, you're just a quick walk from Playa Paraiso. Free WiFi in public areas, 2 outdoor pools, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine and a beachfront location while dining at Maia
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes yoga classes
  • Steps from Playa Paraiso and a 5-minute drive from Tulum National Park
Ikal Hotel Tulum offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Ikal Hotel Tulum. A complete renovation of Ikal Hotel Tulum was completed in December 2023.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Maia - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maia

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Free beach club

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • Built in 2019
  • Designated smoking areas
  • Renovated entire property - December 2023
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ikal Hotel Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 700 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 5000 per accommodation, per stay
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Ikal Hotel Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 279 reviews
Rating 8 - Good. 39 out of 279 reviews
Rating 6 - Okay. 20 out of 279 reviews
Rating 4 - Poor. 13 out of 279 reviews
Rating 2 - Terrible. 24 out of 279 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!! Very friendly and helpful. We stayed in a treehouse. It was an excellent choice. The views were unique, room was clean. The beach club is also really fun and inviting. Good food too. Can’t wait to go back.
Stayed 2 nights in Oct 2025

2/10 Terrible

Yahya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This my second time in my entire life to write a review. This place was the worst place I’ve ever stayed in. the pictures and description on Expedia don’t match the room. We were given a room with an outdoor shower and a bathroom and there was three men who were in our backyard right before my wife was about to take a shower When I brought this up to the management. They dismissed me and told me that they don’t know who those men were after three hours they found out that it was maintenance, but I we never got a heads up. The pool was not working. The shower is weak. The tent that we stayed in was not clean. Our bed was right under the ac unit. Due to condensation we were not able to sleep bc the ac unit kept dripping on our bed. Huge privacy concern…. Huge safety concerns….. bad customer service….. stay away
Stayed 5 nights in Oct 2025

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Certainly a glamping experience. However not the safest steps in property and “room” quite slippery with little support. They have glass shampoo bottles and conditioners which is understandable however again not the safest one of them broke right on my foot on the outdoor shower. Beautiful overall. The mosquitos will eat you up make sure you bring bug spray. Quite pricey but the view is remarkable and the experience is worth it. Glad we did it but I wouldn’t return in the future. It’s a one and done experience
Stayed 7 nights in Oct 2025

10/10 Excellent

Rosalin Marie Sanchez

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful, perfect for disconnecting, clean, the staff was very attentive, just bring strong mosquito repellent. The national park was beautiful, easy to go around with the shuttles, restaurant was good but expensive. Overall great experience.
Stayed 3 nights in Oct 2025

8/10 Good

Cynterrica

Stayed 4 nights in Sep 2025

10/10 Excellent

Emilee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ikal was phenomenal. I was looking for an opportunity to enjoy a wellness experience and they delivered. The room was just as advertised and they had a wonderful schedule of activities. The location in the national park gave us access to several beach clubs and restaurants along the beach so I could really explore the area. The staff was amazing, super communicative and accommodated our needs/addressed any questions. Would definitely return during peak season or visit their sister property on my next trip.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ademir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to have an excellent time to chill out
Stayed 1 night in Sep 2025

10/10 Excellent

Justin Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 4 nights in Sep 2025

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities
Love the tree house, beautiful experience.
Stayed 7 nights in Aug 2025

8/10 Good

William

Stayed 3 nights in Aug 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a VERY unique property and you can expect to have a totally iconic experience here. It’s not for everyone, but I loved it! You definitely need a love of nature! The rooms are cabins of all sort with outdoor private POOLS, bathrooms, sinks and toilets fenced in their own private spaces with trees, sand and sun! The cabins are air conditioned! You can leave your cabin ‘area’ and walk down to the beach to find loungers and an open air restaurant and bar. There are open-air trams that are free to ride that run outside the hotel to take you to other parts of the park for sight seeing too.
Stayed 1 night in Jul 2025

2/10 Terrible

morkos

Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2025

8/10 Good

Arturo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place with all the comfort you need inside a national park. On walk distance from Tulum’s archeological site. I highly recommend it.
Stayed 1 night in Jul 2025

10/10 Excellent

Fraser

Travelled with family
Liked: Amenities
Stayed 7 nights in Jul 2025

8/10 Good

eric

Stayed 4 nights in Jul 2025

10/10 Excellent

Carmen Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Lidya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience,loved it and will be returning soon.
Stayed 6 nights in May 2025

8/10 Good

Marley

Travelled with family
Disliked: Staff & service, property conditions & facilities
The location was great! The coffees are seven dollars apiece
Stayed 2 nights in Apr 2025

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, just be prepare for the mosquitos.)
Stayed 7 nights in Mar 2025

10/10 Excellent

AnMari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place, paradise on earth. Blown away.
Stayed 1 night in Apr 2025

10/10 Excellent

alexander, Southampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hidden place
Stayed 1 night in Feb 2025

10/10 Excellent

Novina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the best hotel stay. I originally booked for 2 nights but tried to add one night but i made a mistake. The staff really tried to fix everything ahead of us getting there. Even though they are booked they moved around the rooms so we could stay in the same room. Their service is excellent. But i have to say i admire the cleaning staff the most. The property was right on the beach i had to walk through sand to step into my garden suite. Tried as i might but i kept getting sand all over the room. Everyday i come back after the room cleaning all the sand is gone in the room!! I know it must be very difficult to do so kudo to the staff. Also our pool in the garden is cleaned everyday perfectly! We enjoyed the mayan ritual offered by the hotel. If there's a minor complaint the shower pressure can be better. Otherwise we loved it and we hope we can come can soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Nenita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Love our treehouse hitel with a plunge pool and the accessibility to the beach and restaurants. But most of all, the staff from the check in, to the porters, restaurant w I rlers, and housekeeping. Would definitely come bavk.
Stayed 3 nights in Feb 2025

8/10 Good

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es excelente y la experiencia tambien lo unico que no quedamos conforme fue que lo que uno escoje de cuarto online no es lo q te dan cuando llegas y tampoco la opcion a elejir si no lo q ellos tengan a su disponibilidad lo que no entiendo es porque no te lo dicen de antes de llegar el cuarto q nos toco no tenia nada igual a las fotos que muestra en la pagina de expedia,el lugar es muy lindo pero mejor antes de llegar para no tener sorpresas como yo mejor pregunten al hotel que room les van a dar porque cuando fui a reclamar a front desk me dijeron que es asi,te dan lo que tengan a disponibilidad y si no te gusta es lo que hay no te dan una solucion o opcion despues que ya pagastes
Stayed 2 nights in Mar 2025

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