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La Zebra Tulum - a Small Luxury Hotel

4.5 star property
VIP Access

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Photo gallery for La Zebra Tulum - a Small Luxury Hotel

Outdoor pool
Penthouse, Private Pool, Beachfront | Terrace/patio
Garden View Ground Floor suite With Plunge Pool
Breakfast, lunch, dinner served; Mexican cuisine
Penthouse, Private Pool, Beachfront

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa

Explore the area

Map
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, Tulum, QROO, 77780
  • Tulum Beach
    ‪2 min walk‬
  • Ven a la Luz Sculpture
    ‪11 min walk‬
  • Playa Paraiso
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Beach Front Ground Floor Suite With Plunge Pool

Beach Front Ground Floor Suite With Plunge Pool

Beach Front Ground Floor Suite With Plunge Pool

  • Beach view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View

Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Private Pool, Beachfront

Penthouse, Private Pool, Beachfront

Penthouse, Private Pool, Beachfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Garden view Balcony Suite

Garden view Balcony Suite | Garden view

Garden view Balcony Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Beach Front Ground Floor Suite

Beach Front Ground Floor Suite

Beach Front Ground Floor Suite

  • Beach view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Garden View Ground Floor suite With Plunge Pool

Garden View Ground Floor suite With Plunge Pool

Garden View Ground Floor suite With Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Sea View Ground Floor Suite With Plunge Pool

Sea View Ground Floor Suite With Plunge Pool | View from room

Sea View Ground Floor Suite With Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (674)
The price is €204
for 1 room
includes taxes & fees
14 Jul - 15 Jul
Nomade Tulum

About this property

La Zebra Tulum - a Small Luxury Hotel

Luxury hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and a playground.
La Zebra Tulum - a Small Luxury Hotel offers 24 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at La Zebra Tulum - a Small Luxury Hotel. During your stay, you're just a quick walk from Tulum Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • The restaurant, beach bar, and swim-up bar offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at the luxury La Zebra Tulum - a Small Luxury Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Onsite venue - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 to 40 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Free beach club
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual furnishings
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Zebra Tulum - a Small Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Zebra Hotel Tulum
Zebra Hotel
Zebra Tulum
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum
La Zebra Tulum A Small Luxury
La Zebra Colibri Boutique Hotels
La Zebra Tulum - a Small Luxury Hotel Hotel
La Zebra Tulum - a Small Luxury Hotel Tulum
La Zebra Tulum - a Small Luxury Hotel Hotel Tulum

La Zebra Tulum - a Small Luxury Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 310 out of 383 reviews
Rating 8 - Good. 48 out of 383 reviews
Rating 6 - Okay. 13 out of 383 reviews
Rating 4 - Poor. 6 out of 383 reviews
Rating 2 - Terrible. 6 out of 383 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sammir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location. A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome. Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds. Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself. My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool. Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise. The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love. Will return soon <3
Stayed 5 nights in Mar 2025

10/10 Excellent

Bindi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We absolutely loved our stay at La Zebra. We were a family of 4 (child ages 16 and 11). We stayed in the ground floor beachfront suite which was LITERALLY right on the beach. It was beautiful, very high quality, excellent service, and really peaceful. It was quiet at night. The location was fantastic - walking distance from all the best restaurants but far enough away from the beach clubs to avoid the noise. There was a small pool upstairs by the bar. We wished there was a public use hot tub since we didn't have one in our suite. The staff were very helpful and helped with transportation and excursions. We felt very safe the entire time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run resort. The staff are amazing. The rooms are nicely sized. The resort is centrally located in town. The restaurant is very good. They keep everything very neat and orderly and clean, including the rooms. Although the hotel lacks a gym and a really nice big pool the beach is incredible and the lower price makes it all very worthwhile.
Stayed 6 nights in Feb 2025

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the nicest hotel we have ever stayed in. Staff were amazing, the food was some of the best we’ve had in Mexico and the facilities/rooms were 10/10. We already can’t wait to come back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beach. Staff was friendly and quick to answer any requests.
Stayed 3 nights in Jan 2025

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a beautiful property located strategically close enough to beach clubs with loud music and far enough to have a relaxing time if required. Still walking distance from all the nice clubs and restaurants. Do yourself a favor and make sure you take a room with all view of The ocean. Sunrise is just stunning in Tulum.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Amazing, the white sandy beach is beautiful!! Service is excellent and the penthouse was just marvelous!! Overall Amazing Vacation!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property on the beach

We spent just two nights at La Zebra to bridge our extended stay in the area and it was lovely! Juan Carlos, at the front desk, took great care of us from minute one. He was attentive and kind, and a great rep for this property. We also interacted a bit with Esteban at the front who was great as well. Jose and his crew made quick work of our (very heavy) suitcases, and got us situated in the parking lot. And lastly, Roger took care of us at the beach! The property is very charming, perfectly located on the quieter side of Tulum Beach, and a wonderful intimate setting to kick off our month-long trip.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Stayed before. Not again.

Excellent restaurant and hotel service for this aging place. Bedspread was ratty. Sinks cracked. Five new layers of paint can't cover things up. Worst part is that they've turned their beach and beach bar into a "beach club" with people bringing their own boom boxes, parties, etc. That's great up the strand at the nonhotel beach clubs but not at a hotel with expensive rooms. Don’t get me wrong-we like clubs like Ziggy's but not at our hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bushra A., West Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria, Highland lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place beautiful view of the beach. Beach and accommodation were great!
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our time spent at this hotel in Tulum. The beach club was a highlight with comfortable lounging beds, attentive staff, and delicious drinks. The property is well-maintained and the restaurant, common areas, and hotel room are beautifully decorated with wood furniture and colorful linens. We were greatly appreciative that all the employees of this hotel were hospitable and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Zebra both times we stayed there!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Markel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at La Zebra which is located right on the beach. Employees were very welcoming and helpful. Room was spacious and clean. The restaurant onsite was tremendous. Would definitely return.
Stayed 3 nights in Sep 2024

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely wonderful staff, old, decrepit hotel

Incredible staff, absolutely lovely people. Very tired rooms and property, water and fridge leaking in the room se we woke up to a wet floor. During our stay, Atlantic Typhoon Nadine moved in so we asked if we could get a voucher for the two days left in our stay and leave the area since it was unclear if it would turn into a hurricane. The admin department was completely uninterested in our request and were told there was no chance of any courtesy concession due to the storm. It became a matter of public safety se we checked out early and left for Cancun to avoid any risk of being stranded in the low lying areas . Again, I stress wonderful staff but bad property conditions and even worse management staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Zafar

Stayed 3 nights in Sep 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, food was delicious and service was excellent. Clean, convenient. Close to other shops and bars and restaurants. Yoga class was amazing and spa was perfect. I recommend booking this place if you are considering Tulum
Stayed 4 nights in Aug 2024

10/10 Excellent

kevin, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice calm and relaxing vibe. The room with the pool was real nice. Its also can be HEATED too! Spa service was elite put me to sleep worth the price for 60min. No issues in the room overall I would def return again
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelina

Stayed 4 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Will definitely be coming back to La Zebra! The entire staff is amazing, kind, and so helpful. I felt very safe and taken care of.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachfront Mescalitas!

The hotel was wonderful, the staff were extremely friendly, and the facilities were wonderful. It is expensive, but so is Tulum in general. Definitely will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Went above and beyond. Check out was at noon which is a nice change. We loved the patio and little pool THAT CAN BE HEATED! That’s a big thing, most small hotel pools are almost too cold to use. Our room was very large, the shower and bathroom as well. The restaurant is one of our favorites. We eat there everytime we go to Tulum. The beach beds are shaded by mini palapas, all had tables and pillows. Comfortable! They are roped off so you aren’t inundated by beach sellers. I didn’t think I was going to care for the rope “fence” but found I didn’t mind it. They have free dedicated guarded parking. Very interesting art. Little wood playground for kids. Slept like a baby. This hotel is right on the beach and every room seems to have easy access.
Stayed 1 night in Aug 2024