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Zamas Hotel

3.0 star property

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Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Property entrance
Outdoor pool, pool loungers
Signature Room, Ocean View, Poolside (Upper Floor)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
  • Place, SFER IK
    ‪7 min walk‬
  • Place, Tulum Beach
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪18 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪72 min drive‬

Room options

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside

Classic Room, 2 Double Beds, Partial Sea View, Beachside

  • Beach view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront

Standard Bungalow, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Signature Room, Beachfront

Signature Room, Beachfront

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside

Family Room, Garden View, Beachside

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

A bedroom with a bed, a bench, a ceiling fan, a window with curtains, and a door.

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Grand Villa

Grand Villa

Grand Villa

  • Ocean view
  • 6 bedrooms
  • Sleeps 12
  • 3 King Beds, 4 Single Beds and 1 Queen Bed

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About this property

Zamas Hotel

At Zamas Hotel, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us they enjoy the room service at Zamas Hotel. During your stay, you're just a quick walk from SFER IK. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy international cuisine and a beachfront location while dining at Que Fresco
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • 12 minutes by foot from Tulum Beach and a 1-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a library are also featured at Zamas Hotel. The hotel can provide concierge services and wedding services.

This 3-star Tulum hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Que Fresco - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 1000 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Zamas Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 156 reviews
Rating 8 - Good. 31 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.
View from inside our room, onto the beach.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

brandy

Liked: Cleanliness, property conditions & facilities
We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

davena

Liked: Cleanliness, staff & service
Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Zamas. Our five-person family were very comfortable in a family suite and we loved that the front door opened up to sand, coconut trees and hammocks. The bar/restaurant has a beautiful view right on the water and the bartenders/waiters are very friendly. The only thing that could have been better was if the beach were swimmable. The amount of sargasso was overwhelming. There is no way hotel staff could have cleared the beach, even if they tried. I think our stay was in peak sargasso season. Despite that, we could have stayed much longer at Zamas. It’s a great place to return to while exploring the Tulum area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zarvan

Liked: Cleanliness, amenities, property conditions & facilities
Love it here
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

REYNALDO

Liked: Cleanliness, amenities, property conditions & facilities
Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our first time at Zamas and look forward to a return trip.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Tulum GEM!

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lynzi

Liked: Cleanliness, amenities, property conditions & facilities
I could say endless nice things about this hotel, truly! My room opened right onto the beach and the view was breathtaking. Being able to roll out of bed every morning with a cup of coffee and sit in my hammock was fantastic. The staff was so friendly and helpful. They went above and beyond. The food at the restaurant was great and the view exceptional. The pool was also great as a second swimming option. And get the massages! They set ours up on the upper floor of one of their vacant suites. We got a beautiful view of the ocean and a gentle breeze. The masseuse was amazing. I don’t remember the last time I felt so relaxed. If you’re into birds, there were so many to see just chilling on the beach. Off the top of my head we saw grackles, plovers, swallows, cormorants and pelicans. 10/10 no notes.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jamillah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rustic look of the rooms with all the creature comforts included (AC, mini fridge, hot water, etc.). The staff was incredibly kind and helpful, and the food was great, both in the hotel and in nearby restaurants. There are convenience stores, pharmacies, ATMs and currency exchange offices within walking distance. We had a lovely stay, very unfortunate that the sargassum kept us from the beach, but that's not the hotel's fault.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Erika

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Alethea

Liked: Staff & service
The property was ok. Much smaller than I anticipated and the rooms all seemed across the street. Much less beach than I expected.
Stayed 3 nights in Mar 2025

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