Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property

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Beach/ocean view
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Restaurant
View from room
View from room

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO
  • Xpu-ha Beach
    ‪8 min walk‬
  • Ecopark Kantun Chi
    ‪11 min walk‬
  • Puerto Aventuras Marina
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite, Oceanfront

9.4 out of 10
Exceptional
(197 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim Up Premium Level)

9.8 out of 10
Exceptional
(28 reviews)
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite

9.4 out of 10
Exceptional
(136 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean Front Premium Level

10.0 out of 10
Exceptional
(11 reviews)
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Barceló Maya Riviera - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Xpu-ha Beach. You'll find features like free WiFi in public areas and free self parking, plus 4 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 5 restaurants, a swim-up bar, and a poolside bar
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, body treatments, or deep-tissue massages at U-Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and mini golf
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Xpu-ha Beach and 15 minutes by foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Maya Riviera - Adults Only - All Inclusive was completed in December 2019.

This 4.5-star Xpu-Ha property is smoke free.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Mini golf
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Riviera - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.71 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Riviera - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
This property enforces a strict dress code in the restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 949 out of 1295 reviews
Rating 8 - Good. 203 out of 1295 reviews
Rating 6 - Okay. 91 out of 1295 reviews
Rating 4 - Poor. 35 out of 1295 reviews
Rating 2 - Terrible. 17 out of 1295 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything needed to enjoy a getaway is on site and easy walking. Staff is on point and quick.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property , it was always clean . Staff were very friendly and nice. Buffet was ok they can do a better job keeping food fresh. Dinning restaurants were great. They had great alcohol options .
Stayed 5 nights in Apr 2025

10/10 Excellent

juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

My stay at the hotel was way above excellent. It is one of the best hotel that I would definitely book again and it’s a guaranteed.
Stayed 4 nights in Apr 2025

4/10 Poor

Vadim

Travelled with family
Disliked: Property conditions & facilities
Horrible logistics and staff! You should be prepared to be surrounded by 700 people hotel guests! You will have to walk from one place to another miles! In a day you will have walked 10 miles! Very huge and ill-conceived and uncomfortable design of the hotel! For a week of staying in this hotel you will never have a place near the pool, unless you smarten up your room before 8 am! And most importantly.. a terrible beach with seaweed and holes and stones on the bottom! Also having a holiday on the uncle, where you hardly lie down by the ocean, because of the waves, chambers on the bottom and constant wind, you also will not get any .. absolutely no service! .... you have to go to the bar yourself all the time for drinks !! no one else will bring you drinks! Well, the buffet is the same every day! You can try different food only in one of the 4 restaurants! It's terrible.. For 700 hotel residents there are only 4 restaurants! You need to book a table! And this is a big problem! To make a hotel reservation you have to stand in a long line! This hotel has a huge territory and many useless rooms! This was our experimental visit to this hotel!! We do not advise anyone to visit this hotel! The only plus of this hotel: a huge bed in a room of Mega super giant size!!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nataliya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the decor is modern and stylish. The rooms are spacious and clean. The beds are very comfortable and the facilities are excellent. The restaurants and buffets are excellent.
Stayed 8 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Raúl Rodolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place definitely I am back
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Stayed 6 nights in Mar 2025

8/10 Good

William, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Amir Namavar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Igor

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Ahmad

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall great
Stayed 4 nights in Apr 2025

8/10 Good

Otilia, Medford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach. Rooms have view of the ocean.
Stayed 8 nights in Apr 2025

8/10 Good

Edgardo J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Renee, Marrickville

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, so clean and well maintained. Lots of activities and entertainment. Friendly and polite staff. Bright and clean rooms with lovely tall ceilings and comfortable bedding. A big thanks to Yessefina at the Music Bar for the delicious Micheladas and to Maria for keeping the energy up!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very nice,
Stayed 4 nights in Mar 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Long wait at pool bar, no Cerveza option, staff very nice and friendly.
Stayed 6 nights in Apr 2025

4/10 Poor

Rachel De

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I loved the resort and it would’ve been perfect but I didn’t know before I went that they had the smallest dolphin enclosure in South America. It is so tiny that a dolphin died during a show because it fell outside the tank on the ground last year. Every time I walked by the tiny pool they put them in it made me so sad.
Stayed 6 nights in Apr 2025

10/10 Excellent

Erin, omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, stunning resort, unbeatable staff.
Stayed 4 nights in Apr 2025

8/10 Good

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at all six now this property has pros and cons for sure. Let’s start with the pros. It’s the newest Barcelo, property resort there, roughly 5 years old. The grounds are excellent well cap the beach is spectacular. The Infiniti pools are massive. The food quality we found superb and the à la carts were great. even at full capacity 850 rooms resort never feels crowded. we are frequent. Travellers were a group of seven, and I had asked for the three separate rooms that we had booked to be together and one of them was three floors away from us. Overall, I don’t have much to complain about it was a good experience. The downfall would be you need to be in shape which we are, but there’s a lot of walking, especially if you’re down in the one wing that’s a long ways from the main lobby, restaurants, bar, and entertainment at night. Aesthetically it’s built for large volumes of people which is fine, but I would like to see maybe some greenery as plants or something inside maybe even some type of courtyard or fish tanks or something to give it a more Homie feel it does give you that big warehouse Costco feeling. now let’s talk value for the money for what we paid. It was good value. I’ll leave it at that.
Stayed 7 nights in Apr 2025

8/10 Good

Bin

Stayed 5 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Literally paradise. Only complaint would be that the rooms are hot and muggy. The lowest temperature that the thermostat would let you put it was 21.5 c. I called the front desk to see if they could override it and they said no. It was so humid in the room the bed felt damp the entire time. They need dehumidifiers or something. Other than that everything was perfect. That small issue wouldn’t keep me from going back.
Stayed 3 nights in Apr 2025