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Casa Caribe Cancun

5.0 star property

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Photo gallery for Casa Caribe Cancun

Exterior
Exterior detail
Superior Apartment, 1 King Bed, Kitchen | Private kitchen
Beach/ocean view
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Puerto Cancun Marina Town Center
    ‪7 min drive‬
  • Playa Tortugas
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

7.4 out of 10
Good
(10 reviews)
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Caribe Cancun

Hotel with free parking, steps from Ultramar Ferry Puerto Juárez
This hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a front-desk safe are onsite. Housekeeping is available on request.
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Casa Caribe Cancun. During your stay, you're just a quick walk from Ultramar Ferry Puerto Juárez. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Steps from Ultramar Ferry Puerto Juárez and 6 minutes by car from Plaza Las Americas
  • Airport shuttle service available for a fee
As a guest of Casa Caribe Cancun, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Casa Caribe Cancun also features tour/ticket assistance, a garden, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Casa Caribe Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 102 out of 256 reviews
Rating 8 - Good. 62 out of 256 reviews
Rating 6 - Okay. 36 out of 256 reviews
Rating 4 - Poor. 19 out of 256 reviews
Rating 2 - Terrible. 37 out of 256 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Maritza Herrera

Stayed 3 nights in Mar 2025

8/10 Good

Nadia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.
Stayed 6 nights in Mar 2025

2/10 Terrible

Cheng Lung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right around the corner from the ferry to Isla Mujeres. After a long flight, Casa Caribe was a perfect stop before heading to the island the next day. There was a lot of construction in the area due to hurricane damage. Be aware that "breakfast included" means toast, coffee and juice but the family will make you a more substantial breakfast for a very low cost.
Stayed 1 night in Feb 2025

6/10 Okay

APRIL

Liked: Cleanliness, staff & service
This place is perfect for those who don't want to be on a resort or in the busy hotel zone. The place is old and showing signs of wear, but the outdoor area was beautiful, right on the water and next door to the Isla Mujeres ferry. Lots of excellent local places to eat that are very close and reasonably priced. Room was clean and staff was friendly and helpful. If you are looking for a more authentic mexico experience than the resort life, then this is the place for you.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sahiba

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful ambience, large and well decorated rooms, great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Sahiba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. Feels like it’s off the beaten pathway, but right next to the ferry! Walkable to amazing local food. Staff is very nice and our room was amazing. Love this little gem.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot, funky jungle vibe. Great deal and the place was huge, 2 bedrooms with king beds, dining and living room.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so bad we didn't even stay. Immediately booked hotel elsewhere. Chair and couch in sitting area appeared covered in years build up of dirt so no wonder there is no photo of it. Stains on walls. Mold. Yellow stain on mattress cover. I cant understand the 10/10 ratings. Perhaps those guests had better rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Md.Nishanto Nahid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. But from the outside you could never tell. Its right beside the ferry terminal so thats always noisy
Stayed 1 night in Feb 2025

10/10 Excellent

ZAYRA, laredo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What i liked was the proximity to ultramar (ferry) and we only spent one night, i wish it were more so i can give a more detailed review of the hotel! But very nice!!
Stayed 1 night in Feb 2025

8/10 Good

Horacio

Stayed 1 night in Feb 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, back yard, cozy small place to be in this price.
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, room comfort
Comfortable hotel, near El Niño beach, staff is nice and helpful, well located in puerto Juarez. Breakfast is poor, toasts and “coffee”, some sort of coffee.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carrie, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient for the Ultramar ferry.
Stayed 1 night in Jan 2025

4/10 Poor

Jacqueline

Bring your own cream for your coffee

Check-in and check-out were seamless. The bed was comfortable. The AC dripped water from the wall onto our suitcases. What really upset us was the breakfast that was supposed to be included. Not only were there only two high carb breakfast item options, neither of which we were interested in eating but we were asked to pay for cream for our coffee! Seriously!?! A complimentary bottle of water on arrival would have been a nice touch ... and certainly a cup of coffee with cream in the morning!!
Stayed 1 night in Feb 2025

8/10 Good

Renee

Liked: Staff & service, property conditions & facilities
This place is beautiful and we're in love with the Nala, the onsite fur baby.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't tell everyone. We like it the way it is

We love this little hideaway, away from the hubub of the Hotel zone, but near to the Isla Mujeres ferry. Quiet, on the water, with apartment style rooms perfect for us since we were visiting with family. We've been 3 times, never disappointed.
the patio at night, view of the ferry to Isla Mujeres
Stayed 1 night in Jan 2025

2/10 Terrible

Prasad

Disliked: Property conditions & facilities
recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. The amenities were quite poor, and the breakfast offered was below average in terms of quality and variety. Additionally, there was no room service available, which was highly inconvenient. The cleanliness of the rooms left a lot to be desired. The only positive aspect of this property is its location. It’s right on the seashore, providing beautiful views, and it’s just a 2-minute walk to the ferry, which is very convenient. However, the shortcomings in other areas made the overall stay disappointing. I wouldn’t recommend this hotel unless location is your only priority.
Stayed 3 nights in Dec 2024

6/10 Okay

Page

Stayed 1 night in Dec 2024

2/10 Terrible

Matthew C

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only a place to sleep.. thats it.. skip the shower. Skip the resturant. Got this only because of walking dist to the ferry. Shower was pee warm, resturant was way over priced for rubber eggs. Only stay if we need to be close to the ferry
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Caribe was right next to Puerto Juarez pier. Perfect if you miss you miss last scheduled ferry to Isla Mujeres. One night stay was convenient for a late flight and catch the ferry in the morning.
Stayed 1 night in Dec 2024

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