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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Deluxe Suite Garden View | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪71 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(48 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(90 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(85 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom

Double Suite Luxury

  • Sleeps 3

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About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with aromatherapy, body treatments, or body wraps at Mystique
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the beach and the overall condition of the property
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #4 - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 909 out of 1311 reviews
Rating 8 - Good. 238 out of 1311 reviews
Rating 6 - Okay. 95 out of 1311 reviews
Rating 4 - Poor. 41 out of 1311 reviews
Rating 2 - Terrible. 28 out of 1311 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing all-inclusive that I have ever stayed at! Most beautiful beach in the world. Calm, baby blue, sparkling and no seaweed! The staff is hospitable, intelligent and hard-working. The rooms are like gorgeous, clean condos. The resort is quiet, relaxing with only 3 restaurants that serve amazing food. There are no kids, no casinos, no discos, just pure relaxation! The food is excellent. The alcoholic drinks are also amazing. I cannot wait to go back! I honestly felt like we were living in luxury and I have never been more relaxed.
Stayed 8 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Isla
Stayed 7 nights in Aug 2025

10/10 Excellent

James

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica Walters

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited Isla Mujeres a number of times and heard a lot about this hotel. It is very quiet. Nice facility that is well maintained and very clean. We did choose the breakfast option as part of our booking. I have never been to a place with so much choice for breakfast. This hotel is located on the busy north end of the island so if you rent a golf cart, it is difficult to find parking. We would definitely stay again.
Stayed 4 nights in Aug 2025

8/10 Good

Amanda, Nevada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort and that it's all inclusive! Great location, great beach and beach club! Only thing the pool water needs to be cooler
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in Sep 2025

6/10 Okay

Shawn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service

Privilege Alexus

This was our second stay there and just like the first time we had issues with our key cards to access our room and required several trips to the front desk. Finally, this time I demanded to be relocated to a different room. Both rooms had issues with the AC. It would not get cooler than 21.5c. With that said, the hospitality was exceptional. If you’re looking for the best overall stay on the island, this one is one I’d recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Randell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach bar and area was excellent. Great service!!!
Stayed 4 nights in Sep 2025

8/10 Good

Reza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort over all was a good resort to stay at !
Stayed 7 nights in Aug 2025

10/10 Excellent

Kenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful place!!
Stayed 4 nights in Aug 2025

8/10 Good

Mona A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shops were convenient. The beach was close. Enjoyed the pool and room service. Not a fan of the restaurants there.
Stayed 5 nights in Aug 2025

8/10 Good

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved (almost) everything about the hotel. I just was not crazy about the food. Which was fine since there are so many restaurant options within walking distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer, Ponchatoula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 4 nights in Jul 2025

10/10 Excellent

Shannon, Seaford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location! Service was superb! All the food and drinks surpassed my expectations! Beach was super close and pools were very clean!
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is amazing and the rooms are clean. Staff are friendly and very helpful!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Privilege for a week in August during our trip to snorkel with whale sharks and chose Privilege specifically because it's Adult Only and walkable to the village as well as the Dive Shop and other conveniences. We did Carry-On only for this trip and so walked from the Ferry Dock to the Resort, which took about 10 minutes and was a lovely way to introduce ourselves to the area. Upon arrival, we were greeted warmly with a glass of champagne. We were interested in upgrading from the Garden Suite we had booked, and after discussing possible options we were shown the Premium Suite with Whirlpool Bath and opted to keep that Suite (Room 242: Building 2, 4th Floor, Suite 2; a spacious Suite with a separate kitchen/living room and bedroom, each with their own sliding glass doors leading to the expansive balcony with whirlpool tub. it had great views and a mid-resort location overlooking the pools and ocean). *a tip that always works for us: book a room you won't mind staying in if the Resort is at capacity but wait to upgrade until you're onsite. Then ask to see different options in person and politely ask for the best price. The kind Concierge at Privilege was able to offer us a very steep discount because the Resort was under capacity. The Resort/Grounds were very clean, and the beach was top class. Dining options were varied and delicious, and the Customer Service was extraordinary (a special shout out to our favorite Bartender, Morales!) We'll be back!
Premium Suite 242 Living Room
Suite 242 view
Sunset over the pools
*sigh
Stayed 6 nights in Aug 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was outstanding. 10/10 recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Steve David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda L

Travelled with family
Liked: Cleanliness, amenities
Everyone was so nice and helpful! The food was good, our room was always clean by the time we got back from doing activities, and quiet easy going vibe
Stayed 4 nights in Aug 2025

10/10 Excellent

Tara Goertz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time to visit, we try and make it once a year. Always have a good time. Staff over all is great, but the service at the pool bar is unmatched. Jose and Alex KILL IT EVERY YEAR!! Love going back and seeing everyone!!
Stayed 6 nights in Aug 2025

10/10 Excellent

tree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an incredible time and rarely left the resort. The staff is amazing. One of the best family vacations we have ever had. Our children are adults so loved not having to deal with young children.
The view of the pool from our balcony.
The view of the beach from our balcony.
Beautiful landscaping!
Beach Dining.
Stayed 4 nights in Aug 2025

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