Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Beach bar
2 bars/lounges, swim-up bar, poolside bar, beach bar
Premium Suite  with Whirlpool bath
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

Aluxes Room

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(92 reviews)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(90 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite Deluxe

  • Sleeps 3

Double Room Standard

  • Sleeps 2

Double Room Superior

  • Sleeps 2

Double Suite Luxury

  • Sleeps 3

Similar properties

About this property

Privilege Aluxes Isla Mujeres Adults Only

Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with reflexology, massages, or detox wraps at Mystique
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #4 - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 945 out of 1351 reviews
Rating 8 - Good. 243 out of 1351 reviews
Rating 6 - Okay. 95 out of 1351 reviews
Rating 4 - Poor. 41 out of 1351 reviews
Rating 2 - Terrible. 27 out of 1351 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Dianna

Stayed 7 nights in Nov 2025

10/10 Excellent

Kelly Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love PA. I’ve only stayed one other location on the island and vowed to never stay any other place on the Island but PA again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jimena

Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Great food and even though hotel was sold out it never felt busy. Great atmosphere all around!
Stayed 5 nights in Dec 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
The staff was superb & the entire hotel was excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! Friendly, attentive, informative. The property was extremely clean.
Stayed 7 nights in Nov 2025

8/10 Good

Jay, Naples

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay and would definitely be back!!
Stayed 5 nights in Nov 2025

4/10 Poor

Jessica Lynn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were a lot of little things that added up to a bad experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

james

Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly Vaughn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless as always and the staff is amazing. We've stayed here many times and always look forward to our next trip to the island.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was courteous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to Hidalgo street and the beach. It was a small property but filled with everything that we needed! Our room was amazing as we were given an upgrade upon check in due. We would definitely return.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! Great location to playa norta beach
Stayed 7 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Our second time there.
Stayed 4 nights in Nov 2025

10/10 Excellent

Felipa Iran

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room
Stayed 6 nights in Nov 2025

10/10 Excellent

Marci, Fort Wayne

The employees there are awesome.
Stayed 7 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff very attentive
Stayed 5 nights in Nov 2025

10/10 Excellent

Brenna Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. I’ve stayed all over isla and this is the best place I’ve stayed yet. Excellent customer service and comfortable stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. The staff is great. One elevator was out of commission .
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason Scot

From the moment we arrived, we knew we had selected the right place to stay. Beautiful hotel, amazing staff and wonderful accommodations. We will
Stayed 3 nights in Nov 2025

2/10 Terrible

Brandi

Room smelt moldy, tub dirty, front desk clerk doesnt like his job. Just not a welcoming good experience
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet beach with easy access
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 4 nights in Nov 2025