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Villa del Palmar Cancun Luxury Beach Resort & Spa

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Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Exterior
Exterior
Exterior
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Place, Punta Sur
    ‪54 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe 1 King Bed

A hotel room with two beds, a desk, a chair, a hammock, and a balcony with a view of palm trees.

Deluxe 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Ocean View

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom

Premium bedding, down duvets, minibar, in-room safe

One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom

Premium bedding, down duvets, minibar, in-room safe

Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View 1 King Bed

A hotel room with a TV, desk, two beds, a ceiling fan, and a hallway leading to a bathroom.

Deluxe Ocean View 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front

Two Bedroom Ocean Front

  • Ocean view
  • 253 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Loft

Two Bedroom Loft

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 205 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse

Two Bedroom Penthouse

  • Ocean view
  • 308 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Three Bedroom Ocean Front

A hotel room with two beds, a ceiling fan, a painting, a desk with a lamp, and a vase with flowers.

Three Bedroom Ocean Front

  • Ocean view
  • 430 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

  • Ocean view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe 2 Queen Beds

7.0 out of 10
Good
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 41 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Villa del Palmar Cancun Luxury Beach Resort & Spa. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking, and 5 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy international cuisine with ocean views at La Casona, one of the property's 6 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools or soak in the 4 hot tubs
  • Treat yourself to body scrubs, manicures and pedicures, or facials at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport drop-off shuttle service available for a fee
Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davinos
  • La Casona
  • Legend
  • Zama

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Villa del Palmar Cancun Luxury Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 632 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ebony

Great stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yogender Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really amazing and fresh staff is also very friendly great resort for vacation nothing less nothing more clean pools great food highly recommend.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Clean, quiet rooms, great food options, beautiful resort.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vanesa Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean room! Property and location was beautiful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The food in the restaurants was good. Felt safe and secure to stay. The staff was very courteous and efficient. The prices is a little expensive, but he experience was good.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice installation and friendly staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
The staff and amenities were out of this world.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kayon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was visible from the room, providing us with the best breeze and sights possible.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with an ocean view all the things we needed felt right at home
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The food was fantastic—everything was fresh, well-prepared, and exceeded expectations. The staff were equally impressive: very friendly, welcoming, and always willing to help with anything we needed. Their service really made the experience even better. I would definitely stay here again and highly recommend it to others.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lyndsay

Liked: Cleanliness, amenities, property conditions & facilities
Completely wonderful resort - relaxing, beautiful, attentive and friendly staff.
View from 4th floor unit
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, they were all so wonderful. Shout out to Guen. The property was fantastic. I love the style of property. Pools were incredible as was the beach. Can’t wait to go back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sang Won

Liked: Cleanliness, amenities, property conditions & facilities
Nice View, Beautiful Garden, Very Kindly and Friendly Workers.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Good staff, always on top of cleaning, drinks, etc.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities
The room was beautiful -- roomy, clean, and very functional. The staff provided great service, always with a smile.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
This resort was excellent! Staff is super friendly very helpful respectful everyone went out of their way to ensure that we were well taken care of. Everything was a 5 star experience. We will only look for TF resorts anytime we travel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Our group had a wonderful time. We enjoyed the 3-bedroom suite and all-inclusive amenities, including incredible service. The beach was beautiful - and very isolated, so it felt like a private experience from the hustle of the hotel zone. Staff was kind and welcoming everywhere we went. The food was also great - we enjoyed almost all the restaurants during our time there.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ozge

Liked: Cleanliness, amenities, property conditions & facilities
Great overall
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Marilou

Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very courteous, overall we loved our stay at the resort.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Excellent
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bryn

Liked: Cleanliness, amenities, property conditions & facilities
Place was beautiful, staff was very friendly and helpful. There was a little too much pressure to tip, but other than that, the stay was perfect
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Great rooms, food ok but on the pricy side. Staff was accomodating but uncoordinated (breakfast was included in the price of our room but we had to remind the staff now and then about it). Location and view are really what sell the place.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ujunwa

Liked: Cleanliness, amenities, property conditions & facilities
It was an exciting stay for my friends and I. Very clean and friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patrick John

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, food was great, all of tthe staff was awsome, especially our favorite bar tender Mr. Miguel.
Stayed 5 nights in Dec 2025

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