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Hotel Casa Real Zacatecas

3.0 star property

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Photo gallery for Hotel Casa Real Zacatecas

Lobby sitting area
Breakfast, lunch and dinner served
Lobby sitting area
Front of property
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Jose Lopez Portillo 12, Las Arboledas, Fresnillo, Guadalupe, ZAC, 98608
  • Place, Monumental Bull Ring
    ‪4 min drive‬
  • Place, Historic Center
    ‪8 min drive‬
  • Place, Zacatecas Cathedral
    ‪10 min drive‬
  • Airport, Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Iron/ironing board (on request), free WiFi, bed sheets

Room

  • Sleeps 4
  • Free Wi-Fi

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4.0 out of 5, Very good, 239 reviews
The price is €38
includes taxes & fees
10 Aug - 11 Aug
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About this property

Hotel Casa Real Zacatecas

Along with a restaurant, this hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a porter/bellhop.
Hotel Casa Real Zacatecas offers 80 accommodations with complimentary bottled water and ceiling fans. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Casa Real Zacatecas, you'll be close to Bibayoff Vinos. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Just a 5-minute drive from Bibayoff Vinos and 6 minutes from Bicentennial Plaza
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Hotel Casa Real Zacatecas also features an arcade/game room, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Guadalupe hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
RESTAURANTE CASA REAL - This family restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • RESTAURANTE CASA REAL

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per stay
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 120 per person
  • Pet fee: MXN 200 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Real Zacatecas
Hotel Casa Real Zacatecas
Casa Real Zacatecas Guadalupe
Hotel Casa Real Zacatecas Hotel
Hotel Casa Real Zacatecas Guadalupe
Capital O Hotel Casa Real Zacatecas
Hotel Casa Real Zacatecas Hotel Guadalupe

Hotel Casa Real Zacatecas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 114 reviews
Rating 8 - Good. 34 out of 114 reviews
Rating 6 - Okay. 28 out of 114 reviews
Rating 4 - Poor. 11 out of 114 reviews
Rating 2 - Terrible. 14 out of 114 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no me recibieron no estaba en funcionamiento el hotel y expedia no me aviso
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplemente no nos recibieron el hotel estaba cerrado
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo mal

Pésimo servicio y pésimas habitaciones
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Juan manuel

Liked: Cleanliness, staff & service, room comfort

ropa de cama

estuvo bien lo que no me gusto es la ropa de cama esta muy desgastada deberian invertirle en poner mas nuevas las sabanas estaban rotas
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

José Neill Amhed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sumamente desagradable

Este hotel no respeta la elección de habitaciónes, pedí una con cama KING SIZE y me dieron una con dos camas, además sábanas y fundas sucias y oliendo a sudor, los cubrecamas son cafés, y tenian manchas de líquido blanco como de baba seca, todo estuvo pesimo, el baño todo sucio, los azulejos llenos de moho, la alfombra manchada y se ve que no la aspiran seguido, me dijeron que me habían dado esa habitación por qué no tenían disponibles al momento pero en cuanto hubiera una me cambiarían a la que solicite, cosa que jamás ocurrió, mi pregunta es acaso solo tienen 2 habitaciónes con cama KING SIZE?? Señores, no engañen al usuario, piensan que somos ignorantes y más a los que viajamos seguido, yo dejé la habitación ynlwd deje mi dinero a ver si así compran jabón y cloro para que laven las sábanas y fundas apestosas que ponen en sus camas.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción económica

Excelente precio, calidad suficiente,
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Raul Mateo

Liked: Cleanliness, property conditions & facilities, room comfort
En general bien
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy apacible, con estacionamiento gratuito y muy limpio
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Las habitación en mal estado sucia y huele muy feo
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De la manera mas fáciles para reservar en un click

Muy recomendado las mejores instalaciones un buen costo
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Ma Concepcion

Liked: Staff & service
Disliked: Property conditions & facilities

Se ve bien el hotel pero...

Estaba calurosa la habitacion le puse el aire y nunca se enfrio, la ropa de la cama se me hizo que no la cambian cada que entran nuevos clientes.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
El hotel es viejo, descuidaron mucho el hotel. Necesitan renovar las instalaciones y estaría excelente
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Antonieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la facilidad para registrarse, el estacionamiento es seguro, es algo muy importante para nosotros. Silencioso el lugar y excelente para viaje de negocios
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y fácil acceso, ideal para llegar al centro
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenian ocupacion no me respetaron mi reservacion
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel ever visited, Did not spend the night there and searched fro a different one.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuarto amplio limpio

Cuarto limpio, cómodo, para descansar, con TV digital, cable, WiFi, me gusto y espero regresar
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do NOT recommend staying at this hotel. Rooms look nothing like they show in the pictures. Uncomfortable beds, bedding was dirty, trash on the floor. Halls and other rooms are in very bad conditions (they seem to be refurbishing, which is usually not a big deal, but in this case it looks creepy, makes you wanna leave) And this is NOT a family hotel, too much noise in other rooms until early morning (around 5 a.m.) Spend a little more and stay at a decent place. No lo recomiendo, gaste usted un poco más y quédese en un lugar más decente. Las fotografías NO corresponden para nada a cómo lucen las habitaciones realmente. Las camas son incómodas, las colchas estaban sucias, había basura en el piso y en los cestos de basura de huéspedes anteriores. Los pasillos y otras habitaciones están en pésimas condiciones. Parecen estar remodelando, lo cuál normalmente no es gran problema, pero en este caso las condiciones son deplorables. Me pregunto porqué no simplemente cierran el piso completo. Y lo peor; NO es un hotel familiar, demasiado ruido de otras habitaciones hasta altas horas de la madrugada (5 a.m.) no es posible dormir bien, mucho menos descansar.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIEN, MUY BIEN.
Stayed 4 nights in Jan 2020
Verified review

4/10 Poor

RMC

Disliked: Amenities, property conditions & facilities
No contó con agua caliente uno de los días en los que me hospedé. Usan toallas viejas para el baño. Instalaciones un poco descuidadas.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Un poco maltratada la habitacion, tenia puertas selladas con cinta, el buro de la revamara roto, sabanas y cortinas con agujeros o remendadas, en el baño la regadera estaba rota.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel, buena ubicación y buen precio. Recomendado al 100%
Stayed 1 night in Jan 2020

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