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Izla Hotel by Fiesta Americana, Isla Mujeres

4.5 star property
VIP Access

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Photo gallery for Izla Hotel by Fiesta Americana, Isla Mujeres

A hotel with a pool, palm trees, and a clear sky.
Property video
A conference room with multiple tables and chairs, large windows, and a projector screen.
A modern hotel room with a large bed, wooden headboard, a ceiling fan, a sliding glass door to a balcony, and a small wooden bench.
A hotel room with two beds, a ceiling fan, and a sliding glass door to the balcony.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪6 min walk‬
  • Place, Dolphin Discovery
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a wooden headboard, a nightstand, a ceiling fan, and a view of the outdoors.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a flat-screen TV, wooden furniture, and a balcony with outdoor seating.

Luxury Room, 1 King Bed, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Garden View

A hotel room with a large bed, a desk, a chair, a ceiling fan, and a view of the outdoors.

Luxury Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Ocean View

A balcony with a white sofa, two white chairs, a small round table, and a view of buildings and the sea.

Luxury Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, and a sliding glass door to the balcony.

Luxury Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A balcony with a white table and chairs, a turquoise sofa, and a view of buildings.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, a ceiling fan, and a view of the city.

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Oceanfront

A modern hotel room with a large bed, wooden headboard, a ceiling fan, a sliding glass door to a balcony, and a small wooden bench.

Junior Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior detail
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4.0 out of 5, Very good, 1,130 reviews
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About this property

Izla Hotel by Fiesta Americana, Isla Mujeres

Catch some rays at the beach or spend the day relaxing at Izla Hotel by Fiesta Americana, Isla Mujeres's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Izla Hotel by Fiesta Americana, Isla Mujeres offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Izla Hotel by Fiesta Americana, Isla Mujeres's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • The 2 restaurants, poolside bar, and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests like the breakfast and bar
  • 3.7 mi (6 km) from North Beach and 8.4 mi (13.5 km) from Mujeres Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Izla Hotel by Fiesta Americana, Isla Mujeres like an outdoor pool and a health club.

There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco hotel also offers a garden and a terrace. Free self parking is available.

This 4.5-star Isla Mujeres hotel is smoke free.

Izla Café - Onsite restaurant. Open daily.
Taqueria - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Izla Café
  • Taqueria

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Shared men and women areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Izla Hotel Isla Mujeres
Izla Isla Mujeres
Izla Hotel
Izla Beach Front Hotel Hotel
Izla Beach Front Hotel Isla Mujeres
Izla Beach Front Hotel Hotel Isla Mujeres

Izla Hotel by Fiesta Americana, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1084 reviews
Rating 8 - Good. 251 out of 1084 reviews
Rating 6 - Okay. 119 out of 1084 reviews
Rating 4 - Poor. 56 out of 1084 reviews
Rating 2 - Terrible. 50 out of 1084 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

R

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, amazing location, and amenities
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and peaceful location, the stuff very nice and friendly!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jessica Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, the food was great, and the island is beautiful
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms, helpful staff, and good food.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Rosemary

Liked: Cleanliness
We had a relaxing time in this hotel. The hotel is relatively small compared to hotels in zona hoteleria in Cancun which suits our family.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Staff is lovely, pool is outstanding and property is perfect for relaxing. We will be back next year!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Recommend the stay
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Aeron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there is amazing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the spa was great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent staff. The pools are beautiful. The food was good.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Location was perfect for our group. Nice and quiet but close to everything we needed
Superbowl party
Sunset
Sunrise
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our room and the balcony with the private tub. The view was beautiful!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
All-inclusive was very good and plentiful. Room was large with a lovely balcony overlooking the pool. The infinity pool was very nice and pool bar service was excellent.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

DAWN

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and everything was clean.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very happy.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, generous staff! Great location and super quiet. Nice rooms and delicious breakfast.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and the view was great.The grounds were very nice and clean, we really enjoyed the pool and beach ,the staff were attentive all in all a pleasant trip.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

frank

Nice rooms. Friendly helpful staff
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes beautiful view and the spa they did a Grey job.
Relaxing after breakfast on the beach.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
The room was kept cleaned, the staff is amazing. The pool was fabulous with the ocean beach right there. We were very well taken care of by the staff, always courteous and willing to help out.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Brian T

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had an amazing Stay at Izla. Everything was perfect.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
The room was great! The staff was so welcoming and accommodating! Would definitely come stay again!
Stayed 4 nights in Feb 2026

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