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4.6 out of 5

"The hotel was great and made more special by the staff. " More

By a verified traveller on Tue 17 Mar 2020

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€155* Per night/room 21 Apr - 22 Apr

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Be Poet Baixa Hotel. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Santa Justa Elevator and 4 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee

Be Poet Baixa Hotel ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Be Poet Baixa Hotel

Everyone (10) Couples (4) Family (1)
4 out of 5

Posted by on 10 Sep 2023

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Comment from Hotel Management

27 Oct 2023 by Rui Foguete - Front Desk

Dear Christine, Thank you very much for choosing the be poet baixa hotel! On behalf of the be poet baixa hotel team, we would like to thank you for your review. We always try to provide the best possible experience for our guests and we also try to meet your expectations. We hope you will do us the honor of visiting us in the future!

5 out of 5
The hotel was great and made more special by the staff.

Posted by on 17 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by Ricardo Lucas

Dear guest, first of all, we want to thank you for scoring us at Expedia, we are very happy to read that the staff was very helpful, your feedback is very important to us in order to keep giving the service to our costumers. We hope to see you again at Be Poet Baixa Hotel.Best regards, Ricardo Lucas - Front Desk

4 out of 5

Posted by on 21 Jan 2020

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Comment from Hotel Management

21 Jan 2020 by Soraia Fernandes - Front Desk

Dear Guest, thank you very much for your score. We hope to have the opportunity to welcome you again soon. Best Regards, Soraia Fernandes - Front Desk

5 out of 5
The location of this hotel is superb, right in the middle of everything, walking distsnce to all the bars, restaurants and sights. Breakfast was lovely, lots of choice and gave a great start to the say. The staff on the reception were probably the friendliest I have ever known, and we had dealings with 5 different ones over the 3 days. Superb, well done !

Posted by , from Blackpool on 15 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Elisete Tavares – Front Desk

Dear Mr Steve, first of all, thank you very much for the time you have spent to write this lovely note about your stay in our Hotel. We are truly happy to hear that you liked our central location and the variety of our Breakfast Buffet. We are very glad to hear your words about our staff, your comments are always very important for our improvement, and is also a way for us to see that we are providing you with good service. We hope to have the opportunity to welcome you again in our Hotel. Best Regards.

5 out of 5

Posted by on 19 Dec 2023

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Comment from Hotel Management

20 Dec 2023 by Rui Foguete - Front Desk

Dear Eliseui, Thank you for the score of 5 in 5. It means a lot to all of us. We hope to see you on your next trip to Lisbon.Best regards,

5 out of 5

Posted by on 26 Oct 2023

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Comment from Hotel Management

15 Nov 2023 by Soraia Fernandes - Front Office Manager

Dear Jouko Olavi, Thank you for the score of 5 in 5. It means a lot to all of us.We hope to see you on your next trip to Lisbon.Best Regards,

5 out of 5
Super zentrale Lage, sehr freundliches Personal. Jederzeit gerne wieder!!

Posted by on 17 Oct 2022

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Comment from Hotel Management

17 Oct 2022 by Rui Foguete - Front Desk

Dear Mr. Andrea, On behalf of the whole team, we would like to thank you for your interest and preference for Be Poet Baixa Hotel! We are really happy to hear that you had a pleasant stay with us and that our staff was able to meet your expectations during your trip to our beautiful city, and the location was extremely helpful for your trip. Therefore, we are absolutely delighted to know that you have enjoyed your stay. We hope to have the opportunity to welcome you again in a near future. Best regards,

5 out of 5
Das Hotel hat uns sehr gut gefallen. Freundliches Personal und einen leckere Begrüssung bei der Ankunft.

Posted by on 9 Sep 2022

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Comment from Hotel Management

9 Sep 2022 by Rui Foguete - Front Desk

Dear Mrs. Tamara, On behalf of the whole team, we would like to thank you for your interest and preference for Be Poet Baixa Hotel! Is with great pleasure that we have received your comment, being this one, is only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Therefore, we are absolutely delighted to know that you have enjoyed your stay.We hope to have the opportunity to welcome you again in a near future.Best Regards,

4 out of 5

Posted by on 19 Apr 2022

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5 out of 5

Posted by on 28 Sep 2020

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Comment from Hotel Management

29 Sep 2020 by Letícia Moreira - Front Desk

Dear Guest, thank you very much for taking the time to score your stay with us. We hope to welcome you again soon. Best Regards, Letícia Moreira - Front Desk

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Be Poet Baixa Hotel. This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cais do Sodré Station (1.1 km / 0.7 mi)
  • Metro station: Baixa-Chiado Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Be Poet Baixa Hotel offers 31 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Be Poet Baixa Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Be Poet Baixa Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property registry number - 7297
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 50 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Poet Hotel
  • Be Poet Baixa
  • Be Poet Baixa Hotel Hotel
  • Be Poet Baixa Hotel Lisbon
  • Be Poet Baixa Hotel Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.