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Hotel da Baixa

4.0 star property
VIP Access

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Photo gallery for Hotel da Baixa

Restaurant
Bar (on property)
Front of property
Lobby
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

A modern hotel room with a bed, desk, chair, and a geometric-patterned wall.

Classic Double or Twin Room

9.4 out of 10
Exceptional
(49 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, Courtyard View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a lamp, and a view of the balcony.

Junior Room, Courtyard View

9.0 out of 10
Wonderful
(38 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, City View

A hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Classic Double or Twin Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

A modern hotel room with a wooden desk, a comfortable armchair, a small round table with a lamp, and a bed with a view of the city.

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms, City View

A hotel room with a wooden floor, a large mirror, a desk, and a chair. There is a door leading to another room and a window with curtains.

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

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About this property

Hotel da Baixa

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Santa Justa Elevator and 3 minutes by foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião - Onsite restaurant.
Sebastião - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 857 out of 1000 reviews
Rating 8 - Good. 111 out of 1000 reviews
Rating 6 - Okay. 25 out of 1000 reviews
Rating 4 - Poor. 3 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, very comfortable, excellent staff!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Daimarys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Great room, good breakfast options, very helpful and informative staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, very nice room, the mini bar was a great addition, the staff was amazing and helpful, the signature drinks were really good, and the hotel is in a great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manny & Liz

Liked: Cleanliness, property conditions & facilities
Absolutely amazing hotel for families!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, service excellent, location absolutely perfect!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Baixa. The breakfast was a amazing , the cocktails at the bar as well , Mnino treated us great Thought the hotel is historical , the rooms are updated , we had inside garden view therefore no noise , rooms soundproof
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located. Staff very helpful with suggestions for getting around and restaurants. Would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfy, breakfast was wonderful, staff extremely helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ZUHRE

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and has very friendly and helpful reception Location is perfect and near to the river side and very central We loved it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly refurbished, attractive hotel in a good location with friendly service. Would happily stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MEGHAN

Liked: Property conditions & facilities
Staff was great & location was perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel in the heart of lisbon
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Una

Liked: Cleanliness, property conditions & facilities
Convenient and Cosy stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Addelaizis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and service were amazing. We are definitely coming back. And the hotel was very central too.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sourabh

Liked: Cleanliness, staff & service, amenities
Very clean rooms, incredible staff, right in the center of the city.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and Pedro in guest service was awesome. Highly recommend 👍
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

traci r.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! I would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Clean room, coffee and cookies at the reception, delicious breakfast, cozy bar, great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!!! The help, place, room, staff unparalleled. 10 of 10 for this hotel!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
All the above mentioned and the great location and excellent breakfast selection
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erin E.

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel in a great location! We loved all the staff and had a great experience there. Would definitely recommend!!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Ivano

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2025