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Lisboa Carmo Hotel

4.0 star property
VIP Access

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Photo gallery for Lisboa Carmo Hotel

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium Double or Twin Room (Castle and River View)
Food court
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Rua Oliveira ao Carmo 1-3, Largo do Camo, Lisbon, 1200-307
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room (Castle or River View)

Deluxe Double or Twin Room (Castle or River View) | Front of property

Deluxe Double or Twin Room (Castle or River View)

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Double or Twin Room (Small)

Double or Twin Room (Small)

Double or Twin Room (Small)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children)

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Single Room

Premium bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Lisboa Carmo Hotel

Hotel connected to a shopping center in Lisbon with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Lisboa Carmo Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Lisboa Carmo Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Rossio Square. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Maria do Carmo
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Santa Justa Elevator and 4 minutes by foot from Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Lisboa Carmo Hotel.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Maria do Carmo - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maria do Carmo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift (90 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance by telephone to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lisboa Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Lisbon
Lisboa Carmo Hotel Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Hotel Hotel Lisbon

Lisboa Carmo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Location was excellent, close to many restaurants and shops, also close to train station, staff was very courteous, restaurant was excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The location was fabulous! Right next to a lovely square with outdoor cafes and a quick walk to everything. The room was small but perfect for me. I enjoyed the fluffy bathrobe, nice view from the balcony, water in the room, and delicious breakfast each morning... The staff was welcoming and helpful. I would definitely stay here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Deon

Liked: Cleanliness
Disliked: Amenities
Did not have WiFi and had to use it in lobby to work. The room did not look like the pictures, unsure if some rooms have been updated, ours was not. Clean, comfortable bed, good breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service
Our breakfast was NOT free. It was quite expensive but variety was wonderful. Room Was very clean and comfortable. The front desk/ reception staff were FANTASTIC—very helpful with everything including meal reservation with Fado, how to get to various attractions and shops and even with plane check in and taxis.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything you’d want in a hotel if you’re planning a weekend away to explore Lisbon - the rooms, staff, breakfast and location were all fantastic and the little touches (delivering a cupcake to our room on Halloween, the concierge waiting outside with an umbrella while it was raining) were unexpected but appreciated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location - excellent breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Genia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer, das Personal und die Lage
Stayed 5 nights in Nov 2025

8/10 Good

Jane, Mascot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay at Porto , close to every places you’d want to see. Great breakfast. Staff are helpful.
Stayed 1 night in Oct 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Outstanding location close to many of the attractions, key public transportation (tram, train and metro). The staff was super friendly and helpful!! Always smiling and in solution mode. Superior breakfast with lots of choices. The only point that requires some attention is the amenities (like the bathroom). . Aside from that, superior hotel. Recommend and will come back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great room, incredible staff. We could not be happier with our stay and hope to return soon.
Stayed 15 nights in Oct 2025

10/10 Excellent

Attique

Liked: Cleanliness, staff & service, amenities
Great staff, clean room and excellent location.
Stayed 6 nights in Oct 2025

10/10 Excellent

Carol Ann, Coconut Creek

Travelled with family
Great staff; friendly, very helpful. Clean room. Big screen TV with Netflix.
Stayed 1 night in Nov 2025

10/10 Excellent

Abigail Jane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, friendly staff, brilliant location and delicious breakfast. A great place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities
Great hotel,friendly staff. Perfect room and location
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Everything about this quaint hotel is first-rate, and the staff makes you feel welcome immediately. The small lobby is clean, the lifts are a good size, and the rooms are Euro-modern. It is superbly situated with easy access to Bairro Alto, a score of cafes, Plaza Luís de Camões, Santa Justa Lift to access Plaza Dom Pedro IV, and the Bica Funicular to access the waterfront. Also, the Rossio Railroad Station is just a few blocks downhill with several trains per day directly to Sintra. The front desk staff and restaurant manager were superb and were genuinely interested in providing us with the best experience. We will definitely be back.
Stayed 2 nights in Oct 2025

6/10 Okay

Viktoriya

Stayed 5 nights in Oct 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Location, room and staff was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Christine Goyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

glenn

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, staff, food, location, bed, shower
Stayed 4 nights in Oct 2025

6/10 Okay

Anand

Liked: Cleanliness, room comfort
Rooms were clean and staff were very helpful at the reception. House keeping was not upto the standards expected. Breakfast was limited and hot dishes like bacon, eggs, sausages etc were very cold. No proper supply of tea and coffee packets in the room. The cups were tiny for morning tea.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness
The breakfast was simple and delicious. There was a good variety of food and the dining room is lovely.
Stayed 4 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
The hotel location was excellent. The rooms were clean & comfortable, and the staff was courteous. And the breakfast that was included was very nice and had a wide number of options. Our disappointment arises because the photos & description of the room reserved did not match what we were given upon arrival. We reserved a Deluxe Double Room (Castle/River View). The photos of such rooms appearing on the Hotels.com site all show bright rooms with large windows and/balconies. Our room (#407) was dark and had only a very small window (~1.5 ft X 2.5 ft) crammed into a corner, behind a desk. While it’s true that one could see the castle if they shoved themself in between the wall and the desk, and craned their neck to look outside, the marketing photos do not accurately portray the room provided. When I brought our disappointment to the manager, he was courteous but explained that marketing photos cannot be relied upon and no other rooms were available. He also stated their affiliation was with Expedia, not a hotels.com, so he was unable to explain any inaccuracies that maybe be present. Additionally, no hairdryer was provided despite being described as an amenity on Hotels.com when our reservation was made. We are frequent users of Hotels.com and have relied heavily on the site for our vacations over the last many years. We’ve never run into such an issue before. While we very much enjoyed our recent visit to Lisbon, this experience was quite disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yared Feleke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are nearby. Bar was well stocked. The staff is very friendly. Close to every thing. I highly recommend this hotel. You will not be disappointed.
Stayed 5 nights in Oct 2025

6/10 Okay

Timothy, Telford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 7 nights. The room was large, for Lisbon, and the bed huge! The bottle of mineral water was replaced every day and the Nespresso machine was restocked with capsules too. It was clean, pleasant and quiet. However, on the first morning, we reported an issue with the shower being broken which prevented us from being able to stand under the shower head and this was not resolved until the 7th evening. We had no bath towels one day and I didn’t notice this until after I’d used the ‘shower’ and had to dry myself with a robe and a hand towel. We also spent two days with no tissues. Indeed, one evening we found the tissue box dismantled and left empty for the second day. Yes, these are First World problems but they’re not acceptable for such a class of hotel for which we’d paid a premium price. The breakfast was reasonable although I found the hot buffet to be lukewarm most days. Would I stay there again? It’s doubtful - the previous 5 times we’d been to Lisbon in the previous 5-6 years, we’d always stayed at a particular hotel of the same class in Baixa but fancied a slight change of scene this time. It was worth a punt and the slight change in location.
Stayed 7 nights in Oct 2025