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My Story Hotel Tejo

Property class: 3

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Photo gallery for My Story Hotel Tejo

A lobby with stone arches, modern seating, and a reception desk.
A multi-story hotel with illuminated signage, balconies, and a street view.
A buffet setup with various food items and plates.
A bedroom with a bed, a nightstand, a wall clock, and a wardrobe.
A room with a large window, a wooden wall, and a bedside lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
Rua dos Condes de Monsanto 2, Lisbon, Lisbon, 1100-159
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪13 min drive‬

Room options

View all photos for Single Room

A hotel room with a brick-patterned headboard, a bed with white linens, a small bedside table with a lamp, and a mirror on the wall.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a wooden wall, a window with curtains, and a nightstand with a lamp.

Twin Room

9.2 out of 10
Wonderful
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a wooden headboard, a large bed, a bedside table with a lamp, and a vase of flowers.

Family Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a sofa, a chair, a small table with a vase, a bed, and a wooden wall.

Suite

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A modern hotel room with a wooden headboard, a large bed, a bedside table with a lamp, and a vase of flowers.

Double Room

9.6 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a mirror, a television, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a green wardrobe, a wooden chair, and a desk with a vase of flowers.

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Front of property
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  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 631 reviews
The price is €192
includes taxes & fees
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About this property

My Story Hotel Tejo

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
My Story Hotel Tejo offers 135 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at My Story Hotel Tejo. During your stay, you're just a quick walk from Rossio Square. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Rossio Square and 8 minutes by foot from Avenida da Liberdade
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Tejo.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:30 AM to 10:30 AM.
My Story Hotel Tejo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 21 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 25 per room (one way)
  • Nearby parking fee: EUR 21 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
My Story Hotel Tejo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1406
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lisboa Tejo
Hotel Lisboa Tejo Lisbon
Lisboa Tejo
Lisboa Tejo Lisbon
Lisboa Tejo Hotel Lisbon
Lisboa Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Hotel Tejo Lisbon
My Story Tejo Lisbon
My Story Tejo
Hotel My Story Hotel Tejo Lisbon
Lisbon My Story Hotel Tejo Hotel
Hotel My Story Hotel Tejo
Lisboa Tejo
Hotel Lisboa Tejo
My Story Hotel Tejo Hotel
My Story Hotel Tejo Lisbon
My Story Hotel Tejo Hotel Lisbon

My Story Hotel Tejo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 998 reviews
Rating 8 - Good. 321 out of 998 reviews
Rating 6 - Okay. 99 out of 998 reviews
Rating 4 - Poor. 30 out of 998 reviews
Rating 2 - Terrible. 10 out of 998 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, satisfying breakfast and staff was friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff is wonderful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecxellent hotel in a great location, nice room, friendly staff and great breakfast. Very satisfied with our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shemsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great service and in a prime location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. Rooms were very clean and updated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel right in the middle of the tourist area of Lisbon. Rooms are mostly small but modern and very clean. Would stay here again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, the staff were very helpful to me in finding the stores and places I wanted to go, and the buffet breakfast was over the top good. The location was central to old town Lisbon and a great place to start a visit there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
A great location for our visit to Lisbon- we were a group of 10. Hotel was great- rooms perfect, lovely buffet breakfast. Staff were very friendly and helpful. Would highly recommend.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Roupchan

Liked: Cleanliness, amenities, property conditions & facilities
Would stay here again
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Amazing staff fantastic room and breakfast was brilliant
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! So clean, and the staff was incredibly helpful and kind! The breakfast buffet was impeccable and always kept replenished and fresh. I would gladly stay at this hotel again in the future!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, room better than expected. Big comfortable bed. A/C worked . Location very great! I highly recommend staying there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, comfortable, nice touch with the extra sofa and water system.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Includes elevators. Excellent breakfast (extra cost though). Room was spacious and quiet. Staff helpful in arranging airport shuttle.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location, nice staff with high level of service. Wonderful new refurbished rooms. Could easily come back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christelle

Liked: Cleanliness, amenities
Very clean and friendly staff. Thank you for a wonderful stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Laleh

Great hotel, wonderful staff, best location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near to the main squares, resturants and public transport. The rooms are well decorated, clean & have everything needed for a relaxing stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazingly quiet even though in a noisy area. The beds were comfortable, service great.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great central location. Staff were so friendly on check in and check out. Room was quirky with the wooden tile feature wall , was lucky to have 2 sets of Juliette balcony French doors allowing us to soak up the city from above street level. Lots of amenities available. Really comfy well sized single beds. AC worked a dream.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

TAMER

Liked: Cleanliness, staff & service
The place is amazing, very friendly staff, rooms are clean
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around, a good experience. Nice hotel with a great location!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Io San

Liked: Cleanliness, amenities, property conditions & facilities
the front desk staff are so friendly and give suggestions promptly.
Stayed 2 nights in Dec 2025