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"Fantastic, friendly staff. Hotel was in a great location, right by tram, buses, metro and Rossio Lisboa station straight to Sintra. Room was clean and ... " More
18 Dec 2023 by Ricardo Sá, General Manager
Dear Peter,Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager
9 May 2023 by Ricardo Sá, Hoteldirektor
Sehr geehrter Patrick,vielen Dank für Ihr positives Feedback zu unserem My Story Hotel Tejo.Wir freuen uns sehr, dass Sie mit der unserer Lage und dem Zustand des Hotels zufrieden waren. Unser Team arbeitet stets daran, unseren Gästen einen angenehmen Aufenthalt zu bieten und es ist schön zu hören, dass wir dies erreicht haben.Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns als Gast begrüßen zu dürfen.Mit besten GrüßenRicardo Sá, Hoteldirektor
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at My Story Hotel Tejo. This 3-star Lisbon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
My Story Hotel Tejo offers 135 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily.
My Story Hotel Tejo has a restaurant on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
My Story Hotel Tejo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
