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The Lift Boutique Hotel by RIDAN Hotels

4.0 star property

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Photo gallery for The Lift Boutique Hotel by RIDAN Hotels

Front of property
Superior Double Room
City view
Food court
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua do Ouro 265, Lisbon, 1150-272
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.6 out of 10
Good
(15 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Comfort Room | View from room

Comfort Room

8.8 out of 10
Excellent
(23 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Historic Room

Minibar, in-room safe, blackout curtains, soundproofing

Historic Room

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Behotelisboa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, 1,256 reviews
The price is €124
includes taxes & fees
22 Feb - 23 Feb
Behotelisboa

About this property

The Lift Boutique Hotel by RIDAN Hotels

Hotel with a restaurant, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, concierge services, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
The Lift Boutique Hotel by RIDAN Hotels offers 27 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Lift Boutique Hotel by RIDAN Hotels. During your stay, you're just a quick walk from Rossio Square. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Santa Justa Elevator and Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Lift Boutique Hotel by RIDAN Hotels.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
The Lift Boutique Hotel by RIDAN Hotels has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13.50 for adults and EUR 6 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1760
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The Lift Boutique Hotel by RIDAN Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 46703/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Lift Boutique Hotel Lisbon
Lift Boutique Hotel
Lift Boutique Lisbon
Lift Boutique
The Lift Boutique Hotel
The Lift By Ridan Hotels
The Lift Boutique Hotel by RIDAN Hotels Hotel
The Lift Boutique Hotel by RIDAN Hotels Lisbon
The Lift Boutique Hotel by RIDAN Hotels Hotel Lisbon

The Lift Boutique Hotel by RIDAN Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staff very friendly and helpful. We loved th hote
Stayed 2 nights in Oct 2025

10/10 Excellent

Elin

Wonderful room, staff, and great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gitte

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a nice stay. Nice and helpfull staff
Stayed 5 nights in Nov 2025

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were courteous, and great. The only issue we had was that our room was nor prepared at 15:00 and the staff told us that it was. When i walked into the room it was not ready (bedsheets were undone, bins were full, it was not clean). however when i informed the staff, they immediately apologized and gave us a different room which was ready and clean. The only thing i would say is that the rooms a bit small and there is no cupboard in the room just a very small metal rack for hanging coats and jackets. Otherwise, the room was sufficient, clean, and the location of the hotel is perfect for a short visit. All of the best areas and key transport links are within 3 mins (Rossio metro station if you want to visit Sintra) to 15 mins (Cais do sodre metro station if you want to go to cascias or belem) walk. The hotel is next to Rossio metro, which also means that Sao George, Baro Alto, Chaido and all major places worth visiting are 10-15 mins walk. Would highly recommend for a short break.
Stayed 4 nights in Nov 2025

8/10 Good

Udi Machel, Kitchener

Stayed 10 nights in Oct 2025

10/10 Excellent

benhur

Stayed 2 nights in Nov 2025

10/10 Excellent

Vitalii, Escondido

Stayed 1 night in Nov 2025

6/10 Okay

Son

Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and helpful. Shower tiles need updating or good cleaning. signs of mold . Mattress not as comfortable. Great convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

BENHUR

Stayed 5 nights in Oct 2025

2/10 Terrible

Miyoko

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
DO NOT trust the photos of the property. The only thing good about The Lift hotel is the location & friendly staff. The lobby & eating area is not good. I got the Historic room. It was nothing like the photos. It was tiny, it smelled & the ceiling was so low in the room I couldn’t stand up unless I was walking out the door, in the bathroom or in the immediate area surrounding the bed. I couldn’t even stay there-I checked out right away and paid for another hotel. I lost my money but it was worth it.
Stayed 2 nights in Oct 2025

8/10 Good

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Jolanta, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is phenomenal. Thank you!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone very kind and helpful. Food was great, room was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room with a beautiful bathroom. The staff was exceptional in their accommodations. So appreciated their willingness to help.
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed but ok

This hotel advertises as a “boutique” but it feels run down and nothing special. When we arrived, we were assaulted by the smell of Frebreeze cleaning product. There was a faint hint of garbage smell. The front desk felt run down and there’s no lobby seating, just a generic dining room for breakfast. When we arrived in our room it was nice, it was clean, but smelled it smelled like dirty socks. It was very strong and very unpleasant. We asked for a new room and I fortunately we were downgraded. The only reason I booked the room is that it had windows overlooking the street. Instead of going thru the hassle of getting refunded the difference for the room, I opted for breakfasts for free. Breakfast was decent. Coffee mediocre. The main desk person was very nice and helpful. The night guy was ok. Not rude but not high level hospitality either. Overall, the hotel felt like a 2 star hotel and not worth the $270 a night I paid. But it’s in a great location, in the heart of the tourist area.
Stayed 3 nights in Oct 2025

8/10 Good

Anders

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

JOEL, Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff presented an amazing first impression of my weeklong trip to Portugal. The rooms had considerable personality complimented by cleanliness and comfort. For such a historical building it was hard not to notice the attention to detail in its upkeep. The staff were very welcoming and helpful. I would absolutely book these accommodations again.
Stayed 1 night in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

KUMIKO

Stayed 2 nights in Oct 2025

10/10 Excellent

Ingeborg, Reno

Liked: Staff & service, amenities, property conditions & facilities
This is an awesome hotel in a great location. Easy to access many Lisbon attractions by walking, and easy for pick up/drop off. Staff was amazing and the room was beautiful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Indira Mohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff exceeded my expectations! Every single one extremely curtious, friendly and helpful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Julio

Stayed 8 nights in Sep 2025

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 8 nights in Sep 2025