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iStay Liverpool 1 Water Street Apartments

4.0 star property

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Apartment (3) | Living area
Individually decorated, individually furnished, iron/ironing board
Apartment (7) | Living area
Apartment (1) | Living area
Apartment (8) | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View in a map
Water Street, Liverpool, England, L2 0RD
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪5 min walk‬
  • Place, Royal Albert Dock
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

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Apartment (1) | Living area

Apartment (1)

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 3 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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LCD TV, iPod dock

Apartment (2)

  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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Apartment (3) | Living area

Apartment (3)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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LCD TV, iPod dock

Apartment (4)

  • 2 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Large Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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Apartment (5) | Living area

Apartment (5)

  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 3 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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Apartment (6) | Living area

Apartment (6)

  • 2 bedrooms
  • Sleeps 12
  • 1 King Bed, 7 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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Apartment (7) | Living area

Apartment (7)

  • 2 bedrooms
  • Sleeps 16
  • 6 Large Single Beds, 6 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Apartment (8)

LCD TV, iPod dock

Apartment (8)

  • 2 bedrooms
  • Sleeps 11
  • 7 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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About this property

iStay Liverpool 1 Water Street Apartments

This smoke-free apartment building features laundry facilities, express check-in, and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washing machine and a dining area. Housekeeping is available on request.
iStay Liverpool 1 Water Street Apartments offers 8 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool apartment provides complimentary wireless Internet access. LCD televisions come with premium digital channels. Housekeeping is provided on request.

During your stay at iStay Liverpool 1 Water Street Apartments, you're just a quick walk from Liverpool ONE. Free WiFi in public areas and laundry facilities are available. This upscale apartment building has 8 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and a living room
  • Free WiFi
  • Services include luggage storage
  • Just a 4-minute walk from Liverpool ONE and 5 minutes by foot from Liverpool Pier Head Ferry Terminal
iStay Liverpool 1 Water Street Apartments offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces.

This 4-star Liverpool apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In an entertainment district
  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 8 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 350 per accommodation, per stay
  • A damage deposit of GBP 350 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

1 Water Street Apartments Liverpool
1 Water Street Apartments Apartment Liverpool
1 Water Street Apartments Apartment
Apartment 1 Water Street Apartments Liverpool
Liverpool 1 Water Street Apartments Apartment
Apartment 1 Water Street Apartments
1 Water Apartments Liverpool
1 Water Street Apartments
iStay Liverpool 1 Water Street Apartments Apartment
iStay Liverpool 1 Water Street Apartments Liverpool
iStay Liverpool 1 Water Street Apartments Apartment Liverpool

iStay Liverpool 1 Water Street Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 6 out of 44 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Tom

Disliked: Room comfort, communication

Waiting for refund

Misrepresented, smelled like smoke, terrible time gaining access
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Lovely apartment in Liverpool

Birthday weekend, close by to bars and restaurants, comfy bedrooms and had all that was necessary, good communication and ease of getting entrance details etc, would recommend this property
Stayed 1 night in Apr 2022
Verified

8/10 Good

EElain

Liked: Cleanliness, amenities, property conditions & facilities
great appartment. perfect for largr groups.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

jodie

Liked: Cleanliness, amenities, property conditions & facilities, communication
I spoke to Lisa iStay manager few times before my stay and she even called after to check all was okay . Highly recommend very friendly perfect apartment for your little get away . Refund was returned very quick as no damage was caused Beautiful apartment and all clean and tidy will definatly be staying again
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness

Does the job - requires more care

The property looks better in pictures. Lots of damage in the property, mainly the walls, it was evident one wall suffered damp issues with the paint/plaster pealing off. The property had not been cleaned, lots of dirt on the floor, to include dust balls. Bathroom lock broken. Aside from the state of the property - it had security in the evening which was really good! However, there was a party next door and the company failed to inform us about this ahead of our stay - had we been a family it would have been extremely disturbing hearing loud music and noise into the early hours of the morning. Location is excellent, you really are in the centre of the city with everything being a 10min walk at most.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication

Do not stay here.

Very disappointed. Upon check-in after ringing numerous times asking for the access code it turned out the cleaners were still in the property despite being told we had a 3pm check in, so was basically trying to bide time. We did not get to check in until 3:40 making us late for our bookings. There is no hot water in the property, no hand towels and no extra sheets or bedding was left for people who stayed on the sofa beds which were already stained so had to use towels! The cleaners of course left in a rush so did not leave enough toilet rolls and towels. The building itself stunk of stale food and urine. Overall v disappointing stay and will not be returning.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Perfection.

Perfect
Stayed 1 night in May 2021
Verified

10/10 Excellent

Nicki

Liked: Cleanliness, amenities
We got a free upgrade to 1 Temple Court apartments. Can’t fault it. The apartment was beautiful and perfect for us. Big thanks to Lisa who we dealt with. So very helpful and friendly. Would highly recommend.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, room comfort
Was dirty when I arrived , the attitude on the person in charge was not one bit professional
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Pavandeep

Liked: Cleanliness, room comfort

Water street is lovely

Was a lovely apartment, very clean and was exactly shown on the photos! Lisa is very nice and good communication skills also made me feel welcome
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location of the property was perfect.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Charlotte

Liked: Room comfort

Check in compliqué, situation excellente

Les appartements sont très très bien situés. En plein centre de Liverpool, on peut faire énormément à pieds. Cependant, comme il n’y a pas de réception, ce fut très compliqué de recevoir les codes pour rentrer dans l’immeuble. Il a fallu téléphoner une bonne grosse dizaines de fois pour avoir les’ infos necessaires. De plus, on est censés payer un deposit pour l’appartement. Mais le compte bancaire n’est pas donné au format IBAN. Résultat des courses, nous n’avons jamais réussi à payer le deposit, même après une semaine de harcèlement pour avoir le compte au format IBAN. Donc check in très compliqué et stressant. Faire attention aussi qu’il n’y a pas de bagagerie (pourtant indiqué dans la description). Les lits sont très confortables, attention si vous voyagez avec des enfants ou des personnes plus âgées ou même des adultes, les clic clacs sont vraiment inconfortables. J’ai 28 ans, j’aurais été gênée de faire dormir mes parents là dedans. Donc choisi l’appartement en fonction du nombre de « vrai » lits qu’il dispose.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Rosa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem yesterday night. The fire alarm rang and we had to leave the apartment at 4:15 in the morning. We have 2 children and it was scaring. Cold, outside till 6:00hs. First came the police, then the firemen to check everything. Later, someone to stop the alarm. It was a nightmare...
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was spot on, clean and in a very good location would definitely use again.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying at this gem of a 2 bedroom apartment, also comes with 2 double sofa beds. Absolute massive kitchen/living area. Only thing I would say is that the larger bedroom was a bit cold (even with the windows shut and heating on). Other than that, pleasure staying here.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort

Definitely go again

Lovely apartments well kept brilliant location but unfortunately the heating wasnt working someone came to fix it which was great. Also the lift wasn't working so getting upto the penthouse apartment was really difficult especially with suitcases. Other than that was lovely.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment for friends

Fantastic apartment for 7 friends for my birthday. Only slight issue was having to chase for Return of security deposit.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Booked An apartment on the 6th floor . Apartment was ridiculously hot on entering and there was one fan (no air con) between 2 levels and 3 bedrooms. The only window working window in the upstairs living area was also a door leading to the balcony. This also happened to be the only fire escape As we tried to open this to being down the temperature of the apartment we found it to be locked . We asked the cleaner to open it.. to be informed that it had been screwed shut as it was faulty ! Upon further inspection the only working window and fire escape had been bolted shut with screws ! I immediately tried to contact the apartment on the email they had happily been conversing with me that morning regarding check in details. I received no reply ! I’ve received no reply to a further two messages sent . It is not my normal reaction to leave negative feedback , as I prefer to resolve things direct . However I have been given no choice and am now taking this matter further
Stayed 1 night in Aug 2019
Verified

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities, room comfort

Apartment stay

On arrival we had I bit of a nightmare. We couldn’t get in the apartment because the maid hadn’t left the key. When we eventually got in which didn’t take long we surprised to see the apartment. It looked a lot smaller than we expected. The picture on hotels.com website was of another apartment for more people, so that was a bit misleading. After a few conversations with the lady who looks after the apartments she moved us to the apartment we originally thought we had booked. This one was massive and gorgeous, very clean and really nice. We had a great stay after this was sorted and would definitely book again. Thankyou for looking after us like you did it was really appreciated.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay for a visit to Liverpool. Prompt reply & clear instructions regarding collecting the keys & getting in. Fully equipped with everything needed. Only thing missing was a hairdryer. Would certainly stay again & will recommend
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in a great location. Literally only one issue with the microwave not working, but that didn't spoil the stay.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Aaron

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Inka

Stayed 1 night in Aug 2022

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