Aloft Liverpool

4.0 star property

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Photo gallery for Aloft Liverpool

3 bars/lounges
Lobby
Twin Room, 2 Single Beds
Exterior
American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 1 North John Street, Liverpool, England, L2 5QW
  • Place, Cavern Club
    ‪2 min walk‬
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Royal Albert Dock
    ‪10 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 2
  • 1 King Bed

aloft, Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Aloft Liverpool

Hotel with bars, 4-minute walk to Liverpool ONE
This smoke-free hotel features a restaurant, 3 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Aloft Liverpool offers 116 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Liverpool. During your stay, you're just a quick walk from Liverpool ONE. Free WiFi in public areas, 3 bars, and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at W XYZ bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Liverpool ONE and 8 minutes by foot from Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2013 square feet (187 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aloft Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
W XYZ bar - This bar specializes in American cuisine.
NYL - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 18 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 13.95 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NYL
  • W XYZ bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,013 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1896
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 21 and January 10.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 13.95 per person
  • Nearby parking fee: GBP 18.00 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Liverpool October 29 2014
Aloft October 29 2014
Aloft October 29 2014 Hotel
Aloft October 29 2014 Hotel Liverpool
Aloft Liverpool Hotel Starwood
Liverpool Aloft Liverpool Hotel by Marriott Hotel
Aloft Liverpool October 29 2014
Aloft Liverpool Hotel Marriott
Hotel Aloft Liverpool Hotel by Marriott Liverpool
Hotel Aloft Liverpool Hotel by Marriott
Aloft Liverpool Hotel by Marriott Liverpool
Aloft Liverpool Hotel by Starwood
Aloft Liverpool Marriott
Aloft Hotel Marriott
Aloft Marriott

Aloft Liverpool Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 30 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed in many Liverpool hotels and would return to this one but felt the reception staff were just going through the motions - I don’t expect a red carpet but just a nice friendly greeting - breakfast staff excellent tho
Stayed 1 night in Oct 2025

8/10 Good

Svetlana

Stayed 1 night in Oct 2025

10/10 Excellent

Svetlana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing that I have to mention was breakfast. I would expect more healthy options for a 4* hotel - vegetables, bigger variety of ham and cheese, grilled vegetables
Stayed 1 night in Oct 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
I love Liverpool in general and this hotel is a brilliant location, it’s remarkably nice and quiet too considering, it’s comfortable but is showing signs of a bit of age with a little maintenance needed on flaking paint and odd lights out here and there. But other than that a pleasant stay with friendly staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Alexander

Travelled with family
Disliked: Amenities, property conditions & facilities
As we arrived, a pair of people who looked homeless walked out of the hotel. One of them had been in the recommended car park facility and was clearly on drugs. On checking in, the staff was fairly efficient but offered no information about the place. We checked in and dropped our things in the room then went out to meet someone. We returned late to find that in our king size room for 2, there was one towel and that the shower gel, shampoo and moisturiser dispensers were empty. Continuing the theme, there was one tea bag. Very generous. This hotel is run down and dirty. It doesn’t deliver what’s says it does. Avoid.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloft - Perfect Hotel for a Liverpool stay

Within the city centre a short distance from everything you needed. Room was good size and comfortable. The bathroom lacked a plug in the sink and somewhere to hang wet towels. The housekeeping was very good the room made up and items replenished.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

Dorene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely central hotel with very friendly, helpful s

The room was big and bery clean, breakfast selection was excellent and staff were very helpful and friendly. Only negative was that the bathroom door didnt close fully.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in good location.
Stayed 1 night in Aug 2025

8/10 Good

charles

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to everything you want to see
Stayed 2 nights in Aug 2025

2/10 Terrible

Simon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly disappointed by our stay at aloft. Firstly it is an incredibly dirty hotel, there is constantly rubbish in the halls left by guests which wasn't collected once during our 2 night stay! This included dirty plates, rubbish, beer glasses and bottles and more! It is an incredibly noisy hotel with terrible flooring that creaks non stop, doors slamming at all hours, terrible acoustics so you can hear other guests and street noise. Further other guests kept dumping bottles and glasses in front of random doors so whenever you leave your room you have drinks left there which weren't collected for 24hours. The room cleaning was only half done with towels left on the floor and new ones added, dirty pillow cases with old makeup stains and the bins not emptied. The bed and pillows were horrific! You could feel the springs and the mattress was lumpy. I would love to say the staff we great but honestly we were really disappointed. At check in we were told if we book breakfast we will pay the discount rate which we did and then at check out they charged us the daily rate and said they couldn't change it as they didn't enter it. This just made the experience that much worse. I can't recommend this hotel and would absolutely avoid it if you want a comfortable stay in Liverpool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic rooms, spacious extremely comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service
Our stay at the Aloft was fine. Nothing special, not bad though. They did not respond to my request for interconnecting rooms and it was not made clear where we would park.
Stayed 1 night in Aug 2025

6/10 Okay

cathryn

Liked: Room comfort
Disliked: Cleanliness

Shame about the bedding being dirty

The room was good with a comfy bed and pillows and a large shower. We would have given the hotel a good review but for the fact when we went to bed and pulled the cover back there was a huge blood stain on the sheet directly by my pillow. We turned the sheet over and down to the end and didn’t bother asking for a change, (which we were told would have been done)as it was so late at night. We couldn’t believe anyone would have made that bed and thought it was ok to leave the sheet on like that. It had obviously been washed but left stained and needed throwing. It really spoilt our stay. Other than that the hotel has a good location, breakfast was ok as well, not the best but decent. I wouldn’t stay again as the bedding issue put us off.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Desiree

Stayed 1 night in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city 'centre' hotel.

A pleasant enough stay, room needed a bit of maintenance but nothing drastic. Good location by no onsite parking. Parking is about 500m away in an NCP car Park on Vernon St and hotel has a lower 24hr price arranged with them.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay, no real shock factor though

Good place to stay, kingsized rooms are nice, pillows aren’t amazing. General room amenities are good but only a few channels worked on the satellite TV. Having a climate controlled room was lovely though. In instances I felt overlooked by the staff during check in and check out as if I wasn’t “their typical clientele”
Stayed 1 night in Aug 2025