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DoubleTree By Hilton Hotel & Spa Liverpool

4.0 star property

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Photo gallery for DoubleTree By Hilton Hotel & Spa Liverpool

Lobby
Presidential Suite, 1 King Bed, Non Smoking
Indoor pool
Bar (on property)
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
6 Sir Thomas Street, Liverpool, England, L1 6BR
  • Place, Liverpool ONE
    ‪4 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Single Beds, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree By Hilton Hotel & Spa Liverpool

Luxury hotel with a full-service spa, 5-minute walk to Liverpool ONE
Along with a full-service spa, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Eforea Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at DoubleTree By Hilton Hotel & Spa Liverpool. During your stay, you're just a quick walk from Cavern Club. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body scrubs, facials, or body wraps at Eforea Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Liverpool ONE and St. George's Hall
DoubleTree By Hilton Hotel & Spa Liverpool offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a library, and tour/ticket assistance are also featured at the luxury DoubleTree By Hilton Hotel & Spa Liverpool.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy full breakfast daily.
DoubleTree By Hilton Hotel & Spa Liverpool has a restaurant on site.
Brasserie - This restaurant specializes in British cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available

Food and drink

  • Daily full breakfast available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • The Library Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 per person
  • Offsite parking fee: GBP 14 per day (1 mi away)
  • Late check-out fee: GBP 25 (subject to availability)
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The listed facilities fee is charged per hour to access the spa.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Liverpool
DoubleTree Hotel Liverpool
Hilton DoubleTree Liverpool
Liverpool DoubleTree
DoubleTree Hilton Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel
DoubleTree By Hilton Hotel & Spa Liverpool Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 97 out of 1007 reviews
Rating 2 - Terrible. 95 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely rooms and helpful staff
Stayed 1 night in Oct 2025

2/10 Terrible

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Mrs Beryl Mclean

Liked: Cleanliness, staff & service, amenities
Very nice staff helpful and pleasant.. Excellent room.
Stayed 1 night in Oct 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth and easy. Receptionist was lovely and friendly. We booked a superior king size room. The room itself was lovely but the curtains were closed and when we looked out realised it was for a reason. The view was literally the back of the hotel so not the best. The bathroom was lovely with a fab bath and separate shower. The bed was comfy as were the pillows. The only thing that let this stay down was the breakfast. We went down to the restaurant around 8.45am and there was very little hot food available. Myself and my husband ended up eating at separate times due to having to wait for the hot items to be replenished. The coffee machine had run out of milk and there was no butter available. If the breakfast had been better this would have been a great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveller
Disliked: Amenities, property conditions & facilities
Was severely disappointed with this hotel. Stayed here for one night on business, Oct 2025. The staff were efficient and nice enough. But that was where it ended unfortunately. The hotel rooms are spacious but the whole place feels run down and tired and in desperate need of a refurb. The food options aren't great and the place was noisy. I was also looking forward to a swim in the pool. I arrived late so had missed the opportunity, but I was then told I'd need to book and pay for a slot to use it in the morning. I've stayed in more hotels than I can remember and can honestly say I can't recall ever being charged to use facilities such a s pool as a guest. Just feels opportunistic and cheap, especially for a brand as large and well-known as Hilton. Business prevented me from booking in the end but unsure if I would have stuck around even if I could have. The whole experience has made me less inclined to use Hilton in future.
Stayed 1 night in Oct 2025

2/10 Terrible

Lewis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I requested and pre - paid for extra additions to the room on arrival as it was supposed to be a suprise for my girlfriend. These requests were not met so these additons i payed good money for had no effect. I was also injured by slightly catching my arm on the unsafe, sharp ridged shower pole, causing heavy bleeding. When i attended the reception desk to report the staff showed no concern and first aid was not readily availabile. I have contacted the hotel and have not yet had a response. Hoping they respond soon so i dont have to take the matter further.
Stayed 1 night in Oct 2025

6/10 Okay

David

Great staff but the shower in our room was really poor which is a shame as the rest of the stay was good.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean too/easy access and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ciaran

Friendly staff and within walking distance to shops and bars.
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Sep 2025

4/10 Poor

Neil

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

8/10 Good

ALLISON, St helier

Travelled with family
Liked: Cleanliness, staff & service
This was a pleasant stay , had trouble finding the place when we arrived , place is quite out dated and needs some maintenance work doing , pillows are very soft and rooms are not sound proof neighbours were noisy coming and going talking loud outside room and doors being slammed late at night
Stayed 6 nights in Sep 2025

10/10 Excellent

Frankie-Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

We eere greeted with a very friendly welcome from Conny who checked us in. Going to the room the lifts and corridors were spotless and smelt so fresh! The room was a great size , very clean and the bed is the comfiest i have slept jn for a very long time ( im never comfy in hotel beds). The shower was great and the rolm had everything we needed. I would definitely stay here again if Inwas visiting the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property is excellent. Staff friendly and welcoming and room service was very efficient. The only down side was both treadmills in the gym was out of order.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Over all the hotel was good, the breakfast was fantastic as were the staff, the only issue was that there was a mould issue in the bathroom, if i was staying for more than a night i would have asked to switch rooms as you could smell it as soon as you walked in. You could see where that water had been leaking around the bath and separate shower, there were cracked tiles everywhere. some one had clearly tried to carry out repairs, but really badly. You would be better off taking it apart and starting again, i would hate to see what the damage was like behind it all. Would it stop me from staying there again, definitely not, you get this sort of stuff every now and again and it is what it is. As i said great staff, great breakfast, good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, lovely room and lovely breakfast!
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bed was not comfortable, we had a 2 night stay, the coffee machine was not working properly and they ran out of food on both mornings. It was restocked however coustmers had to mention to staff on bith days.
Stayed 2 nights in Aug 2025

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