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Gainsborough Hotel

3.5 star property

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Photo gallery for Gainsborough Hotel

Reception
Lobby sitting area
Exterior
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7-11 Queensberry Place, Kennsington, London, England, SW7 2DL
  • Natural History Museum
    ‪4 min walk‬
  • Royal Albert Hall
    ‪12 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(59 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget Double Room

1 bedroom, desk, laptop workspace, free WiFi

Budget Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.6 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.2 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, No Windows

Family Suite, No Windows

Family Suite, No Windows

7.8 out of 10
Good
(7 reviews)
  • 15 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(52 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Property entrance

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4.2 out of 5, Very good, (1007)
The price is €170
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includes taxes & fees
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About this property

Gainsborough Hotel

Hotel with a 24-hour front desk, steps from Natural History Museum
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Gainsborough Hotel offers 54 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us they can't get enough of the sightseeing around Gainsborough Hotel. During your stay, you're just a quick walk from Natural History Museum. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Steps from Natural History Museum and 11 minutes by foot from Kensington High Street
Gainsborough Hotel offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Gainsborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1056 reviews
Rating 8 - Good. 350 out of 1056 reviews
Rating 6 - Okay. 131 out of 1056 reviews
Rating 4 - Poor. 41 out of 1056 reviews
Rating 2 - Terrible. 24 out of 1056 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for S Ken visitors

Room as expected; quite expensive but otherwise good
Stayed 1 night in Apr 2025

8/10 Good

Sudhir

The location was good, the room was decent but the shower area was extremely small. Literally cannot move once inside.
Stayed 2 nights in May 2025

6/10 Okay

Jimin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Whilst this is renovated, I wouldnt recommend eating or ordering anything else. The restaurant manager has sketchy business tactics - overcharge for drinks, won't refund for incorrect charges made by new bar tenders.
Stayed 4 nights in May 2025

8/10 Good

Bruce

Travelled with partner
Liked: Amenities
Great location near major museums in quaint/historic South Kensington with lots of good food options.
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie, HULL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Hyde Park in the sun and getting to anywhere in London easily
Stayed 2 nights in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel very dated. Not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This was once the home of the Florida State University London program, so a nostalgic place for me to stay as I spent two semesters there. But at a reasonable rate, and so centrally located, a great spot for anyone wanting to stay in London.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 days while visiting London for the first time. The front desk was attended 24/7 and all staff were very pleasant and helpful. The room was of adequate size, not too small (we're used to larger room in the US) and was perfect for the two of us. It was clean, the bathroom was updated and well-lit. I loved the high ceilings. The bed was comfortable and had handy nightstand lights. We spent most of our time out walking and exploring so it was nice to relax and watch some local TV at night. The hotel was very close to the South Kensington tube station and an easy walk to Kensington Gardens and the Kensington High Street shops/markets. Only minor complaint was the gap under the door of the room allowed bright light from the hallway, and the light would go on and off all night. Blocked it with pillows and bathmat each night. Very reasonably priced and would stay here again.
Stayed 5 nights in Apr 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maha

Solo in London

Excellent. It has been my choice for many years now
Stayed 1 night in Apr 2025

8/10 Good

Khalid

Stayed 1 night in Apr 2025

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Sth Kensington museums quarter

Very impressed with this hotel for its location, cleanliness, quality & value. Reception & rooms look like they have recently received modernisation. Great for families visiting the Natural History & Science Museums which are just a short walk away. Also very close to Sth Kensington tube station.
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was comfortable and peaceful and extremely convenient for where my conference was, within 5 minutes walk. I was not expecting it to be as nice as the room was and will most certianly return. David.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night as was in town for a show at Royal Albert Hall. This was perfect for the night. It is a small hotel, and the room (especially shower) was small, but I didn't need anything more. The lobby is spacious and clean, the staff friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

NEIL

Stayed 4 nights in Apr 2025

10/10 Excellent

Chun Hei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to museums and gardens. Had trouble getting luggage up front stairs.
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Liked: Staff & service
The staff was very friendly and accommodating. The room I booked was in the basement and I was unaware it had no windows and was about the the size of a king bed. I do not recommend if you are claustrophobic in any way. The elevator is also very small. I paid extra to move into a room with beautiful high ceilings and a balcony. Traffic noise is loud but it’s a great location close to the museums and restaurants. The floors are creaky and the carpet is stained dirty in areas and one area was very sticky. The bathroom is small but the shower has great water pressure. The bed was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Nada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is ok if you are not into space. My bathroom was too small. The door could not be left open and to close it, one has to step into the shower. It was odd. Otherwise, Ev thing was ok. May be the carpet is a bit old/dirty. And there is no lift to where my room was. But staff was super helpful and accommodating. I think I am just used to better accommodation. Oh and my towel had a hole in it!!
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our four night stay at the Gainsborough. We stayed in a budget room down the stairs and it was very comfortable. Lovely large shower and decent sized bedroom. The area is lovely. A quick walk to the Natural history museum and plenty of restaurants to choose from. We would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Damien

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

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