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The Cumberland, London

4.5 star property
VIP Access

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Photo gallery for The Cumberland, London

A bar with a curved counter, multiple shelves of bottles, and several stools.
Creator video - submitted by Fancy Nanc-ista
A hotel room with a large bed, a desk, a dresser, a mirror, a television, and a window with curtains.
A bar area with a counter, bookshelves, and seating.
A reception area with four curved reception desks, a modern light fixture, and a security camera on the ceiling.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Oxford Street
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Airport, London (LCY-London City)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

9.4 out of 10
Exceptional
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, a phone, and a window with curtains.

Classic Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, a desk, and a chair.

Classic Double Room

8.6 out of 10
Excellent
(75 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe King

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe King

8.6 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

A hotel room with a large bed, a desk, a chair, a television, and a door leading to another room.

Deluxe Twin

8.2 out of 10
Very good
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a window with curtains.

Family Room

8.8 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Park View Room

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and two red chairs.

Park View Room

9.6 out of 10
Exceptional
(8 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

A hotel room with two beds, a desk with a computer, a chair, a guitar, and a small table with a plant.

Executive Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Room (With Executive Club Lounge Access)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a picture on the wall.

Executive King Room (With Executive Club Lounge Access)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite (With Executive Club Lounge Access)

A hotel room with a bed, a sofa, a round table, a nightstand, and a lamp.

Studio Suite (With Executive Club Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Star Suite (With Executive Club Lounge Access)

A hotel room with a desk, chair, sofa, and a bed with a headboard.

Star Suite (With Executive Club Lounge Access)

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Accessible Double

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a door leading to another room.

Classic Accessible Double

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wooden door.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Cumberland, London

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request.
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at The Cumberland, London. During your stay, you're just a quick walk from Oxford Street. Features include free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Frameless Immersive Art Experience and 4 minutes by foot from Hyde Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury The Cumberland, London. The hotel can provide concierge services and wedding services.

This 4.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.
Gordon Ramsay Hell's Kitc - Onsite restaurant. Open daily.
Lirica - Onsite restaurant. Open daily.
SOUND Bar - Onsite cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1195 out of 2050 reviews
Rating 8 - Good. 528 out of 2050 reviews
Rating 6 - Okay. 210 out of 2050 reviews
Rating 4 - Poor. 54 out of 2050 reviews
Rating 2 - Terrible. 63 out of 2050 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
Great location and breakfast, room was nice ok.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel facilities and staff second to none.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rebbecca

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing highly recommended amazing food, great location, fantastic service, we will be going back to stay again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alida

Liked: Staff & service
Disliked: Amenities
We checked in before 3pm which we were very thankful for, because we visited the BST Hyde Park Festival that day and just wanted to have some time in our room before we go. The room was pretty decent and the bed was comfortable. It would‘ve been nice if there was a shower head you could hold with your hand.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roger Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, best amenities and great room!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, very friendly helpful staff, good buzz and vibe about the place. Exec room and vip lounge a nice treat.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Yaiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Cumberland was above and beyond our expectations, highly recommend!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great business hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Good location Friendly staff Nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , brilliant staff, fabulous amenities and super clean room!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms for London. Great location and nice bar
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice and helpful staff. That was the second time I stayed there and will come back again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great Location. Located near Shopping, the tube station, so easy to get into any part of London. Clean rooms, restrooms. Would stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bar, clean rooms and very soundproof!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and great location. Thank you 😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, close to Oxford St
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria de Jesus Chávez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Marivin Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast. Clean room
Stayed 1 night in Apr 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at the hotel. The hotel is clean, and staff were friendly. Would highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard - has been refurbed since my last trip - a few years back. A great hotel - staff also
Stayed 1 night in Feb 2026

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