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4.6 out of 5

"Gutes Preis Leistungs Verhältnis " More

By a verified traveller on Fri 13 Oct 2023

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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed with Sofa bed (Premium)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed with Sofa bed (Executive)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel London Bridge. During your stay, you're just a quick walk from The Shard. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy international cuisine while dining at Gourmet Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests share positive feedback about the dining, from the breakfast and restaurant to the bar
  • Just a 5-minute walk from Borough Market and 8 minutes on foot from The Shard
  • Pets welcome for a fee (restrictions apply)

Novotel London Bridge ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel London Bridge

Everyone (10) Couples (1) Family (10)
5 out of 5
Gutes Preis Leistungs Verhältnis

Posted by on 13 Oct 2023

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Comment from Hotel Management

16 Oct 2023 by Carla

Thank you so much for the great rating! We hope to see you again soon! -Carla

4 out of 5
Friendly staff

Posted by on 26 Oct 2021

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Comment from Hotel Management

28 Oct 2021 by Tim - Front Office Manager

Thank you Tina for your review!

5 out of 5

Posted by on 31 Oct 2023

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Comment from Hotel Management

24 Nov 2023 by Ingebjorg

Thank you for taking your time to give us a 5-star review of your experience with us!

5 out of 5
Breakfast was excellent

Posted by on 18 Oct 2023

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Comment from Hotel Management

20 Oct 2023 by Carla

Thank you Taru! We are glad you enjoyed breakfast! Come back soon! -Carla

5 out of 5
All perfect, well situated but nevertheless quite, spacy and modern rooms, friendly personel. One minor downside: only 2 coffee machines available at breakfasr and many people queuing :-)

Posted by on 4 Sep 2023

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Comment from Hotel Management

6 Nov 2023 by Ingebjorg Foss, Front Office Manager

Hi Marc,Thank you for giving us a top score after your stay with us, and I am delighted you enjoyed our facilities and found our staff so helpful. Thank you for the feedback on the number of coffee machines for the breakfast service. This has been forwarded to the Food and beverage team as a suggestion of improvement. I hope to welcome you back to Novotel for your next visit to London. Sincerely,

5 out of 5
Excellent service, good location, family-friendly athmosphere, easy access to central London.

Posted by on 21 Jul 2023

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Comment from Hotel Management

26 Jul 2023 by Carla

Dear Jaakko, Thank you so much for your kind review.We are really happy to know that you and your family enjoyed our hotel atmosphere and that you could take advantage of our convenient location. We hope to welcome you again soon.

5 out of 5
Toll gelegen, sauber, nettes Personal

Posted by on 12 Jun 2023

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Comment from Hotel Management

18 Jun 2023 by Eriola

Dear Silvia, thank you for sharing your review with us. Many thanks for your kind words, we are all glad that you found the hotel in a great location, a clean hotel and nice staff as well. It was a pleasure having you here and we hope to see you again soon. Best regards,

5 out of 5
Lage: in wenigen Gehminuten Underground oder Busstation ereichbar. Beliebte Borough Market in zwei Minuten zu Fuss erreichbar. Personal: sehr freundlich und hilfsbereit/ Houskeeping: Marta vielen Dank für die überaus Kunden- und Serviceorientierte Arbeitsweise, sehr geschätzt. Zimmer: perfekt für ein paar wundervolle Citytrip Tage in London / Wasser, Tee, Nespresso und Kekse alles zum Wohle der Gast. Vielen Dank wir kommen gerne wieder!

Posted by on 27 May 2023

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Comment from Hotel Management

2 Jun 2023 by Carla

Dear Damla, Thank you so much for this amazing review!We are so happy to see that you enjoyed your overall stay with us. We are glad you could enjoy the convenient location of the hotel and that you could appreciate our lovely staff. We would love to have you staying with us again soon. Sincerely,

5 out of 5
Lage Top! Personal Top! Bar Top!

Posted by on 19 Apr 2023

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Comment from Hotel Management

2 Jun 2023 by Carla

Dear Mirjam, Thank you so much for your Top review!We are so happy to see that you had such a great stay with us and you could enjoy our bar as well!We would love to host you again soon.Sincerely,

5 out of 5

Posted by on 29 Mar 2023

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Novotel London Bridge. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 182 guestrooms or units
  • 6 levels
  • Conference rooms
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Bridge Station (0.9 km / 0.5 mi)
  • Metro station: Borough Underground Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London Bridge offers 182 accommodations with minibars and a safe. This accommodation is furnished with double sofa beds and desks. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Gourmet Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with views are subject to availability at check-in and cannot be guaranteed in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21.75 per person
  • Self-parking fee: GBP 27 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London City South Novotel
  • Novotel Hotel London City South
  • Novotel London City South
  • Accor London City South
  • London Novotel
  • Novotel London City South England
  • Novotel London City South Hotel London
  • Novotel London City South Hotel
  • Novotel London City South
  • Novotel London Bridge Hotel
  • Novotel London Bridge London
  • Novotel London Bridge Hotel London

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.