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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Basic Twin Room, Shared Bathroom
Exterior
Reception
Free toiletries, hair dryer, towels, soap

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • Place, Russell Square
    ‪9 min walk‬
  • Place, University of London
    ‪12 min walk‬
  • Place, The British Museum
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

9.0 out of 10
Wonderful
(16 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

7.6 out of 10
Good
(14 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom

7.2 out of 10
Good
(15 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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Front of property
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About this property

The Princess Hotel – St Pancras Hotel Group

Victorian hotel in London with a 24-hour front desk
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services, and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 35 per day)
  • Covered valet parking on site (GBP 35 per day)
  • Limited on-site valet and self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 buildings
  • Built in 1850
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: GBP 35 per day
  • Covered valet parking fee: GBP 35 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 1050 reviews
Rating 8 - Good. 425 out of 1050 reviews
Rating 6 - Okay. 200 out of 1050 reviews
Rating 4 - Poor. 73 out of 1050 reviews
Rating 2 - Terrible. 62 out of 1050 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Ideal hotel, literally 2 mins walk from Kings Cross/St Pancras. Very welcoming reception staff, and cases stored before check in and placed in our room. Room was clean with small sink and tea/ coffee making facilities. We were only able to get a room with shared bathroom but this was no issue at all
Stayed 1 night in Sep 2025

10/10 Excellent

Donna Maxine, N Ft Myers

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our visit
Stayed 1 night in Sep 2025

10/10 Excellent

Katie, Binghamton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very walkable, Kings Cross and St. Pancras station were a five minute walk away. My room, and the shared bathroom, were clean. I had towels available, kettle and a hair dryer too. The little details were not missed.
Stayed 2 nights in Aug 2025

8/10 Good

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay here was very pleasant. The room was small but comfortable and had what we needed - the sink in the room was great to have. The room and shared bathrooms were really clean and the bathrooms were very quiet so we had no issue with using them when we needed. The staff member who checked us in was nice and efficient. We were able to leave our keys in the room after checking out which was nice. The location was great - right by the Kings cross and felt pretty safe. The only downside was that the twin beds felt very small. Overall our stay was pleasant for a very reasonable price.
Stayed 3 nights in Aug 2025

8/10 Good

Vincenza

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean room, good position, easy to move by transportation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Its clean and walking distance to eatingnolaces andbtransportation
Stayed 1 night in Aug 2025

8/10 Good

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, close to public transportation and amazing staff. Good value for your money.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great central location. Very clean!
Stayed 2 nights in Aug 2025

8/10 Good

Marian

Liked: Cleanliness, staff & service
A
Stayed 1 night in Aug 2025

2/10 Terrible

Svetlana, Cedar Park

Travelled with family
Disliked: Property conditions & facilities
It was not obvious that it would be a shared bathroom.with some other strangers. So this is a hostel then that positions itself a hotel ?!?!?!
Stayed 1 night in Aug 2025

8/10 Good

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service
Good little place to crash. Staff were accomodating and helpful. Didn't like shared bathroom scenario, but overall a positive experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
It was perfect for a short stay, quiet and clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Mike

Stayed 1 night in Jul 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near ki gs cross station. Very amazing staff. My sister and i had back issues so they carried our bags to and from the room. Very helpful staff and clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover

Convenient for the station, clean and comfortable
Stayed 1 night in Jul 2025

6/10 Okay

James

Travelled with group

Average

Share bathroom isn’t one pictured, it’s so so small
Stayed 2 nights in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and clean. Staff helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really close to the train station but on a quiet road. We shared a toilet with the rest of the floor but had a sink and shower in our room. The room was small but comfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a great location for a great price
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Corey

Travelled with family
Disliked: Amenities
The staff were friendly and helpful. However the property was completely different to expected. Booked based on a high Expedia rating above 8, but property was actually only 2 stars. Shoe box room, no fridge to store cousins diabetes supplies and no aircon. A fan in the room that barely blew air around on top speed and room was humid and scorching hot all night. Not recommended for summer months, maybe in the cooler months would be okay if you’re happy with a bed to sleep and that’s all.
Stayed 3 nights in Jul 2025

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