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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Exterior
Free toiletries, hair dryer, towels, soap
Basic Twin Room, Shared Bathroom
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • Place, The British Museum
    ‪15 min walk‬
  • Place, Big Ben
    ‪10 min drive‬
  • Place, Buckingham Palace
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

9.0 out of 10
Wonderful
(16 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

7.6 out of 10
Good
(14 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom

7.2 out of 10
Good
(14 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

The Princess Hotel – St Pancras Hotel Group

Victorian hotel in London with a 24-hour front desk
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services, and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 buildings
  • Built in 1850
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 875 reviews
Rating 8 - Good. 420 out of 875 reviews
Rating 6 - Okay. 106 out of 875 reviews
Rating 4 - Poor. 36 out of 875 reviews
Rating 2 - Terrible. 30 out of 875 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Stayed 1 night in Jul 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near ki gs cross station. Very amazing staff. My sister and i had back issues so they carried our bags to and from the room. Very helpful staff and clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover

Convenient for the station, clean and comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and clean. Staff helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really close to the train station but on a quiet road. We shared a toilet with the rest of the floor but had a sink and shower in our room. The room was small but comfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a great location for a great price
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jul 2025

6/10 Okay

Kaitlyn

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Meila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super sweet! We had to check in super late after a flight, and they were incredibly accommodating. No AC in late June in London was a little rough, but they were lovely to set two fans in the room for us and have the window and door open for air flow before we got in. Solid experience overall.
Stayed 1 night in Jul 2025

4/10 Poor

Dean

Business traveller
Disliked: Room comfort

Poor area and room at an expensive price

For the price of the room (£180) you would expect an ensuite bathroom. The shared bathroom is 2 floors down. Too far. The room was directly on the street and you could hear every late night / early morning conversation. Next time i ll book a travelodge.
Stayed 1 night in Jul 2025

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff , fantastic rooms , really clean just what you need for a fantastic trip Will deffo be back
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Business traveller
Liked: Amenities
Staff extremely professional and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! The staff was awesome! They were super helpful. The bathroom down the hall wasn’t a problem. 5 mins from Kings Cross Station. Would recommend and would stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A good basic room. Some rooms have a shared bath / toilet. No AC in the basic room we had but a fan was provided and window opened completely. Room was quiet and adequate for a single night stay to catch an early train the next morning.
Stayed 1 night in Jun 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service
Room was fine but I did not realise that a hotel would not have a lift. I seriously struggle with stairs and very much appreciated your staff member taking my suitcase up and down. Maybe you should make the fact that there are long steep stairs clear on your web site?
Stayed 1 night in Jun 2025

4/10 Poor

Terri

Liked: Cleanliness, staff & service
Disliked: Room comfort
Let me just say, not so good. Staff is very helpful and kept things clean, but there is no climate control for warm weather (just a fan and an open window). I accidentally booked a shared bathroom and it was down two flights of stairs from our room. The shower would have been all the way in the basement, so we didn't bother. Sweated it out. First night the host gave us an ensuite bathroom, which was passable. Second night none were available, thus the bathroom nightmare. Kudos to the kind and helpful staff for trying, but this did not work for me. Sorry
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine xcellent but we didn’t like sharing a toilet/bathroom on a different floor as we both get up for a wee in the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Glaiza, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short stay, great spot close to the stations. One thing is it isn’t incredibly accessible, no elevator. Overall great small hotel
Stayed 1 night in May 2025

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