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Signature Townhouse Hyde Park

4.0 star property

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Photo gallery for Signature Townhouse Hyde Park

Exterior
Bar (on property)
Deluxe Double Room
In-room safe, soundproofing, iron/ironing board, free WiFi
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
36 Lancaster Gate, Bayswater, London, England, W2 3NP
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Marble Arch
    ‪6 min drive‬
  • Place, Oxford Street
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Family Room

Executive Family Room

Executive Family Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
The Columbia
  • Pet-friendly
  • Free WiFi
  • Parking available
  • Business services
4.0 out of 5, Very good, 1,009 reviews
The price is €119
includes taxes & fees
23 Nov - 24 Nov
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About this property

Signature Townhouse Hyde Park

Hotel with a restaurant, steps from Kensington Gardens
This smoke-free hotel features a restaurant, concierge services, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a porter/bellhop are onsite.
Signature Townhouse Hyde Park offers 46 air-conditioned accommodations with safes and bathrobes. LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Signature Townhouse Hyde Park. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Kensington Gardens and 7 minutes by foot from Hyde Park
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Signature Townhouse Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Signature Townhouse Hyde Park has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guards Hotel
Guards Hotel London
Hotel Guards
Hotel Guards London
Hotel London Guards
London Guards
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel
Arbor Hyde Park London
Arbor Hyde Park
Arbor Hyde Park Hotel London, England
Signature Townhouse Hyde Park Hotel London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Hotel Signature Townhouse Hyde Park London
London Signature Townhouse Hyde Park Hotel
Hotel Signature Townhouse Hyde Park
Arbor Hyde Park
London Guards Hotel
Signature Hyde Park London
Signature Hyde Park London
Signature Townhouse Hyde Park Hotel
Signature Townhouse Hyde Park London
Signature Townhouse Hyde Park Hotel London

Reviews

Signature Townhouse Hyde Park Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 214 out of 803 reviews
Rating 8 - Good. 335 out of 803 reviews
Rating 6 - Okay. 166 out of 803 reviews
Rating 4 - Poor. 54 out of 803 reviews
Rating 2 - Terrible. 34 out of 803 reviews

Reviews

10/10 Excellent

Emmanuel Olatokunbo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a lovely quiet area, close to Kensington Gardens. Nice staff, pleasant room
Stayed 2 nights in Jul 2025

10/10 Excellent

Nasser

Stayed 3 nights in Jul 2025

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apart from the delay in getting in my room due to air conditioning faults it was an ok stay very close to where I was visiting a few minor problems but nothing major to be fair was expecting a bit more because of its location and price but overall not to bad
Stayed 1 night in Jul 2025

4/10 Poor

Shelley

Disliked: Cleanliness, amenities, property conditions & facilities
Whilst the staff attempted to help me, my complaints were not resolved- a 10% discount given as consolation. Taps rusted, no functioning bath plug, soap holder hanging off wall( this was fixed), shower screen swung off and fell into my hands- solution was to remove it- this just meant water everywhere in bathroom. Bath also scratched and chipped. Bedside tables very worn and scratched. All in all- not worth the money
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jul 2025

10/10 Excellent

Kasie

Stayed 4 nights in Jun 2025

6/10 Okay

Amanda

Business traveller
Disliked: Staff & service, property conditions & facilities

Nothing "signature" in this tired, sub-par hotel

The hotel cost was just under £200 per night. While I know London is expensive there is a minimum standard for hotels, especially in this price range. I aim to write balanced reviews and always sure to raise concerns (if any, which I rarely do) directly with the hotel, before I review. The hotel is sub-average. I was on business mid-June 2025 on two of the hottest days of the year. The aircon went from ice cold on arrival, but within a couple of hours changed to a tepid humidity that would not cool at all. For a 2 night stay I at least expected water to be available in the room - 1 small bottle on my first day was not replenished. The room was not made up or refreshed but, oddly, the bin in the room was emptied so the absence of other housekeeping seemed unusual. I asked the receptionist for water or any cool drinks to buy at the hotel and was abruptly told I would have to walk 15 minutes to the nearest shop to buy some. It was already 8pm and I'd just trekked 30 mins in the sweltering heat to get to the hotel. On day 2 brought my own water. Breakfast was offered for a fee (around £15), and started around 8am - much later than most hotels and too late for anyone on business needing to get to morning meetings. On checkout I raised above concerns. The receptionist apologised for the inconvenience and after moment's pause said I should have asked because it's not Hotel policy to refresh rooms during a stay. This is sub-standard for £200/night . Travelodge would do better!
Stayed 2 nights in Jun 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
I give the hotel a "G" for Ghetto! The first night, there was bedbugs on the bed, the refrigerator didn't work and the bedroom sink was plugged up! They put me in another room and also the refrigerator didn't work and the bathroom sink was plugged up! They gave me another room and the refrigerator didn't work and the sink was plugged up! Then they put me in another room and the sink was plugged up, the heated towel rack was was set all the way on high with the knob missing! Also the fan in the bathroom didn't work! This is the fourth room! They got the maintenance person and I try to explain the problem with the sink, towel rack, and bathroom fan. He cleaned the bathroom sink trap but cause a water leak and he end up putting a small bucket on the floor to catch the water. He can't fix the bathroom fan and he use a needle-nose pliers to adjust the heat on the towel rack because he couldn't find a knob for it! I shouldn't come to any hotel and tell them to fix this, this and this! The room should be maintenance free before you have any guests! There is no communication between the room cleaners, staff and maintenance personal! They don't know how to operate a hotel! ALL OF YOU ARE IN THE WRONG PROFESSION! YOU ALL MISSED YOUR CALLING!
Stayed 14 nights in Jun 2025

10/10 Excellent

Chen

Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

6/10 Okay

Jordan

Liked: Property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Rahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Delia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and welcoming staff, nice spatious room, clean, very good location! I will definitely come back
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Olabode

Liked: Cleanliness, staff & service, property conditions & facilities
Staff services
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Stephen

Stayed 2 nights in Mar 2025

2/10 Terrible

Leah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotels I've ever stayed at. The location is nice and the wifi works. That's the positives. Check in was a distaster. The carpet in the hallway to our room reeked of cat urine. The room was dirty, stained walls etc. The door didn't lock properly. The shower barely had pressure. The room was hot and stuffy - thankfully we could open the window. The lobby etc are decorated and nice - but the rest is old, shabby, tired and dirty. Avoid this place.
Stayed 2 nights in Feb 2025

8/10 Good

Farras

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

4/10 Poor

Iroda

Disliked: Cleanliness, property conditions & facilities, room comfort

They steal your money

The hotel is in a quiet and a good location with close distance to the tube station and the park. However, that is the only good thing about the place. At the checkin they took £50 deposit for no reason and they still haven’t deposited it back. I truly hope they are not pirating off people like that. The room I booked was superior double, but the room could be at best a small double with no space. The walls are terribly stained with grease and god knows what else. The soap dispensers are broken and the sink clogged. I stayed there for four nights and the room wasn’t cleaned during the whole time. Honestly you can find better deals with better quality for similar budget in London.
Stayed 4 nights in Jan 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Stayed 1 night in Jan 2025

6/10 Okay

Fraser

Liked: Staff & service
This isn't a 4star hotel. The previous ownership, called Arbor Hyde Park was. The current hotel is almost unrecognisable since then. If you're looking for a 3 star hotel under £120/nt, you'll be satisfied.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tonje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service
Stayed 2 nights in Dec 2024

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