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"staff unfriendly. rooms need to be updated , very central for shopping and theatres " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

Our customers tell us that they enjoy the sightseeing around St Giles London - A St Giles Hotel. During your stay, you're just a quick walk from Oxford Street. You'll find features such as 4 restaurants, a bar and a conference centre. This 3-star hotel has 670 rooms. All rooms offer flat-screen TVs and WiFi.

  • All rooms offer flat-screen TVs, showers and safes
  • Enjoy a bite to eat at one of the 4 restaurants
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the location and the proximity to public transport
  • Steps from Oxford Street and 5 minutes on foot from The British Museum
  • Cats and dogs welcome for a fee (restrictions apply)

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
€52* Per night/room 22 Nov - 23 Nov

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Executive Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room (City)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room (City)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

St Giles London - A St Giles Hotel ratings based on 73 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for St Giles London - A St Giles Hotel

Everyone (53) Couples (10) Family (8)
4 out of 5
staff unfriendly. rooms need to be updated , very central for shopping and theatres

Posted by on 3 Feb 2020

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Comment from Hotel Management

5 Feb 2020 by Eve

Dear Guest, Thank you for your feedback. We are happy to know that you enjoyed our location. Your feedback has been shared with our management as part of our ongoing commitment to improve. We still hope to welcome you again. Kind Regards, St Giles London

5 out of 5
Location was brilliant and excellent value for money. Plenty of facilities and very friendly and helpful staff. I’ve paid more in the past for much worse hotels in London so would definitely stay here again next time I visit London

Posted by on 2 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Eve

Dear Guest, Thank you for taking the time to review us. We are happy to hear that you found our location convenient. We look forward to welcoming you again. Kind Regards, St Giles London

5 out of 5

Posted by on 30 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Eve

Dear Guest, Thank you for your rating. Hoping to welcome you in again. Kind Regards, St Giles London

4 out of 5
The property is in a very convenient location (near Oxford street & Tottenham Court tube station). Standards of cleaning are good, but the rooms are looking a little dated & worn. The inclusive breakfast rate was good value, with a decent selection of fresh items on the buffet. The onsite bar is better than the usual hotel offerings.

Posted by on 25 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Eve

Dear Guest, Thank you for sharing your feedback. We hope to welcome you again! Kind Regards, St Giles London

4 out of 5
Good price. Area reasonably bad distributed functionally if I were a disable person.

Posted by on 24 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Eve

Dear Guest, Thank you for your feedback. We hope to welcome you again! Kind Regards, St Giles London

4 out of 5
Good location, breakfast decent. Bed a bit lumpy but room good.

Posted by on 19 Nov 2019

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Comment from Hotel Management

20 Nov 2019 by St Giles London

Dear guest. Thanks for the feedback and great to see that you have enjoyed your stay with us. See you again soon. kind regards

4 out of 5
The room had everything I needed and was clean. I couldn’t close the louvre so it was pretty bright in the morning.

Posted by on 17 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by St Giles London

Thanks for your feedbacks and hope to see you again soon. Kind regards

5 out of 5

Posted by on 4 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Eve

Dear Guest, Thank you for your rating. Hoping to welcome you in again. Kind Regards St Giles London Team

5 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Eve

Dear Guest, Thank you for your rating. Hoping to welcome you in again. Kind Regards St Giles London Team

4 out of 5
Location was great. Bathroom nice and clean. No air conditioning in the room. Was very warm in the room, but upon opening the window to try and cool down, the noise from the venting system was too much to leave the window open

Posted by on 10 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Eve

Dear Guest, Thank you for your feedback. We hope to welcome you again! Kind Regards St Giles London Team

About the St Giles London - A St Giles Hotel

Location Bedford Avenue, London, England WC1B 3GH

Property Features

There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. The business-friendly St Giles London - A St Giles Hotel also features tour or ticket assistance, concierge services, and dry cleaning/laundry services. This 3-star London hotel is smoke free.

  • 670 guestrooms or units
  • 4 dining venues
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.9 km / 17.9 mi)
  • Train station: London Charing Cross Station (1.6 km / 1 mi)
  • Metro station: Tottenham Court Road Underground Station (0.3 km / 0.2 mi)

Room Amenities

St Giles London - A St Giles Hotel offers 670 forms of accommodation with a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Telephone
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Sage & Chilli – This restaurant serves lunch and dinner.

Hudsons House – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

VQ – This diner serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Breakfast Room – This buffet restaurant only serves breakfast. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 8.95 for adults and GBP 8.95 for children (approximately)
  • Fee for in-room wireless Internet: GBP 5.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5.00 per 24-hour period (rates may vary)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St Giles Hotel
  • St Giles London St Giles Hotel
  • St Giles London
  • St Giles London St Giles Classic Hotel
  • St Giles London St Giles Classic
  • St Giles St Giles Classic
  • London St Giles Hotel
  • St Giles St Giles Hotel
  • St Giles London St Giles
  • St Giles London - A Hotel England
  • St Giles Hotel London
  • St Giles London A St Giles
  • St Giles London - A St Giles Hotel Hotel
  • St Giles London - A St Giles Hotel London
  • St Giles London - A St Giles Hotel Hotel London

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.