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Gem Strathmore Hotel

4.0 star property

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Photo gallery for Gem Strathmore Hotel

Bar (on property)
Front of property
View from room
Lobby lounge
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Victoria and Albert Museum
    ‪9 min walk‬
  • Hyde Park
    ‪10 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room

Street view

Superior Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Street view

Executive Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Gem Strathmore Hotel

Hotel with a restaurant, a quick walk to Victoria and Albert Museum
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Gem Strathmore Hotel offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Gem Strathmore Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Victoria and Albert Museum and Science Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Czech, English, Estonian, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

adriana, east wareham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel well situated in London. Walking distance to underground station, tons of restaurants and cafes near by. Room was big and comfy with a nice view. Nice lobby where you can have some tea or drinks. Will def stay again next time.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet location and close to the tube stations . Room was a little smaller than expected for a superior room but generally okay . The breakfast was good if not a little overpriced but this is London !
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

really good location close to tube and many attractions - recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Gem

Great little gem in an easy access neighborhood. Got a single bed room - just what Inwanted and needed. Old world charm and comfort. Friendly staff.
Stayed 6 nights in Dec 2024

2/10 Terrible

maria

Stayed 3 nights in Mar 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real gem! Perfect for transport links, so much around the area like restaurants and bars. Close to the royal Albert hall and Kensington gardens. All the staff were so friendly and polite and our room was lovely. We were in room 314 which was right opposite the lift so it was a little noisy but it was absolutely fine as we aren’t light sleepers! We were able to leave our bags there free of charge before our room was ready so we could go out to explore too which was a real plus too. Breakfast was a little pricy for us so we opted for a local cafe. I would definitely stay here again!
Stayed 1 night in Mar 2025

4/10 Poor

Christoffer

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Stayed 4 nights in Feb 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, quiet. Lovely relaxing lounge. Staff were polite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

kim

Stayed 1 night in Feb 2025

10/10 Excellent

Sherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem Strathmore is a definite Gem. All the staff were welcoming and genuinely helpful. Loved the British feel of this hotel. Much less crowded then other areas of London and a wonderful location. Rooms are small but more than adequate. Would stay here again and again
Stayed 7 nights in Feb 2025

6/10 Okay

Kam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

My experience at Strathmore Hotel

I was in possibly the smallest room available. I was adequate for my stay. However the room didnt feel warm. The bathroom is very small. When I was using the loo it was uncomfortable as my leg was pressed right up to the sink. The cubicle was a tight squeeze too. However I enjoyed breakfast and the service good.
Stayed 8 nights in Feb 2025

8/10 Good

joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to recommend a supervisor named Ginger that made the stay very welcoming. She is an engaged employee providing the highest customer service. Next time I’m in from the US I will be coming back to the Strathmore because of her.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Check-in took longer. But the lady at the checkout was very friendly. Room very small. Very close to the tube.
Stayed 3 nights in Feb 2025

8/10 Good

joseph

Stayed 4 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ian

Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit small and cramped but OK for just sleeping in. Nice bar with reasonably priced drinks and dining room with good Continental breakfast. handy for tube links with Gloucester Road station 5 mins walk and the Museums along with Royal Albert hall are also very easily walkable.
Stayed 3 nights in Feb 2025

6/10 Okay

Nina

Liked: Cleanliness

Warm, comfortable but basic and tired

Good price and get what you pay for - small room, high window/no view, tired building and diddy ancient lift. But warm and comfortable, with free reliable WiFi. Room not serviced on second day but I guess we got up rather late; staff could have offered though when I left the bin outside. Staff not in general engaging or interested. No alcohol free beer option in bar.
Stayed 3 nights in Feb 2025

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