Gem Strathmore Hotel

4.0 star property

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Photo gallery for Gem Strathmore Hotel

View from room
Creator video
Lobby lounge
Front of property
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Place, Imperial College London
    ‪3 min walk‬
  • Place, Victoria and Albert Museum
    ‪9 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Superior Twin Room

8.0 out of 10
Very good
(18 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Double Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

7.6 out of 10
Good
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Superior Single Room

  • Sleeps 1

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Triple Room

  • Sleeps 3

Superior Room

  • Sleeps 2

Superior Double Room

7.8 out of 10
Good
(40 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • Sleeps 4

Similar properties

About this property

Gem Strathmore Hotel

Hotel with a restaurant, 9-minute walk to Victoria and Albert Museum
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Gem Strathmore Hotel offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Gem Strathmore Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Victoria and Albert Museum and Science Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 24.50 for adults and GBP 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 24.50 for adults and GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

vilasack

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know if they have only one housekeeper but my room was not ready for my check-in and I had to wait until almost 4:30 (check-in was supposed to be 3). At first, I figured they were busy but that clearly was not the case after hanging around waiting. This was on a Monday by the way. Also, they really need to update their phones in the room, the cords don't even reach a manageable distance, literally about 12-16 inches. My trash bin in the bathroom also did not open. The lid was broken and you can seriously just replace one for $5-10. I understand vintage but everything in my room was not very well-maintained.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gentian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wase very friendly
Stayed 1 night in Oct 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Not really a 4 star bedroom. Small, Very small hanging space for clothes, you have to be an Olympic pole vaulter to have a shower - anyone over the age of 60 has no chance of climbing over the bath side and through the small gap staff very good And attentive
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real Gem in the heart of London

The Gem Strathmore is perfectly located for exploring the museums and Hyde Park area of London. An easy block walk off the Gloucester Road Tube and an easy walk to South Kensington. The hotel is really nice. Comfortable and clean with an excellent bar to unwind in after a long day of sight seeing. Staff are very friendly and knowledgeable. Highly recommend this hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness
Decent place to stay for easy access to Royal Albert Hall
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Amenities
Lovely quiet safe spot with quiet bars and the tube close by.
Stayed 4 nights in Sep 2025

4/10 Poor

Charlie

Disliked: Staff & service, property conditions & facilities, room comfort
Dated basement room, air con was nonexistent and the window opened out to a service steps which had lots of noise. Mattress was like sleeping on cardboard and for the cost it was an absolute con. Honestly avoid like the plague
Stayed 1 night in Sep 2025

8/10 Good

Peter

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised old manor home was a nice hotel accommodation. Quiet neighborhood convenient for transit meals and food items. Staff were visible and friendly. Room and bath cleaned daily with fresh towels. Shower was a small but newly remodeled. Would definitely recommend to others.
Stayed 8 nights in Sep 2025

2/10 Terrible

nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning ,breakfast expensive and cold. Front desk not knowledgeable. Couldn’t drink the tap water needed bottled water delivered to room. Beds were here hard and pillows horrible to sleep on. Amenities terrible. Wouldn’t recommend at all
Stayed 2 nights in Sep 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 8 nights in Sep 2025

4/10 Poor

Karina

Stayed 1 night in Sep 2025

10/10 Excellent

Paul Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
The property was nice and staff was friendly. Room was small with no place to put away clothes or shoes. Hair dryer was bolted to the drawer inside the desk in the room which is an odd place to have a dryer. There was barely any water pressure coming out of the shower.
Stayed 4 nights in Sep 2025

10/10 Excellent

lorna

Stayed 1 night in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, amenities
Parts of room untidy and grubby . Staff nice and friendly, loved the bar . Had no breakfast tea in room had to request , was not an issue . Room very spacious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and so handy for the picadilly line from Heathrow.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent well positioned small quiet hotel.

Great well positioned hotel, very ornate 19th century style. Loved it! Will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Phoebe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff were very welcoming and helpful and we got a complimentary upgrade. They also gave us a discount on the dinning room for anything. The room was spacious, clean and very comfortable Location was perfect for the natural history museum or V&A.
Stayed 1 night in Aug 2025

4/10 Poor

Steven

Disliked: Cleanliness
We stayed here for the last 2 nights of a 2 week trip to England and Scotland. Our room was incredibly small. So small in fact that only one of us could walk on the floor at a time The other person had to be on the bed. We are not big people. The shower was so small you could not physically bend down to pick things up in the shower from the floor. Every time we lifted our arms to wash our hair we would elbow the soap dish. There was no type of air flow in the room. The window opened but the outside breeze did not blow into the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff!
Stayed 1 night in Aug 2025

8/10 Good

Catalina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Charles

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn’t a thing that wasn’t chipped, scratched or stained. Am unimaginably uncomfortable bed.
Stayed 4 nights in Aug 2025