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3.8 out of 5

"The location perfect the hotel amazing. A bit better clean seas will be better. The tv didn’t work obly sound and the hairdresser didn’t work neither. ... " More

By a verified traveller on Sun 09 Apr 2023

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Twin Room, 2 Single Beds, No Windows

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€113* Per night/room 31 May - 1 Jun

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

CitySpace Tower Bridge's good location gets good marks from our customers. During your stay, you'll be within walking distance of Tower Bridge. Features include free WiFi in public areas. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Services include tour or ticket assistance and a virtual front desk
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 2-minute drive from Tower Bridge and a few minutes from Tower of London
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

CitySpace Tower Bridge ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for CitySpace Tower Bridge

Everyone (3) Couples (1)
4 out of 5
The location perfect the hotel amazing. A bit better clean seas will be better. The tv didn’t work obly sound and the hairdresser didn’t work neither. The rest was amazing. We will back for sure !

Posted by on 9 Apr 2023

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Comment from Hotel Management

12 Apr 2023 by Gemma

Thanks Marta for your review, we think you mean you had issues with the tv and hairdryer. We will look at this for the room you stayed in. Thank you!

5 out of 5
👌

Posted by on 6 May 2024

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5 out of 5

Posted by on 4 Jan 2024

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4 out of 5
It was a really really tiny room. But cozy and clean. We had some problems with temperatuee on the 2. floor. But they gave us a heater so problem was over. thanks for doing that!

Posted by on 5 Dec 2023

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Comment from Hotel Management

6 Dec 2023 by Jermaine Weekes, Operations Director

Dear Aurelia Carina Helena, Thank you for sharing your wonderful feedback with us and your fellow travellers. We are delighted to hear that your stay at CitySpace Tower Bridge was a positive experience and that our friendly and helpful team ensured that you were comfortable, warm and well looked after. We hope to welcome you back in the future and would be very grateful if you would recommend us to your family and friends. Yours sincerely, Jermaine Weekes, Operations Director

1 out of 5
Wir hatten leider ein sehr kleines Zimmer ohne Fenster, die Lüftung war leider defekt weshalb es kaum auszuhalten war. Nach einer Nacht haben wir nach einem anderen Zimmer gefragt und erst 12 Stunden später eine Antwort erhalten

Posted by on 30 May 2023

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Comment from Hotel Management

3 Jul 2023 by CitySpace Tower Bridge

We are so sorry that you experienced issues during your stay. We have fed back your comments to be addressed.

Property Features

CitySpace Tower Bridge offers its guests tour/ticket assistance. WiFi is free in public spaces. This 3-star London hotel is smoke free.

  • 21 guestrooms or units
  • Tour and ticket information
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Elephant and Castle Station (2.1 km / 1.3 mi)

Room Amenities

CitySpace Tower Bridge offers 21 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with digital channels and Netflix. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.

  • Smart television
  • Digital channels
  • Netflix
  • Coffee maker
  • Shower
  • Housekeeping (weekdays only)
  • Hairdryer
  • Heating
  • Portable fan

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Vikey mobile app before check-in.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • No front desk
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Virtual front desk
  • Private entrance
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • Property mobile app name Vikey
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 50 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Hartley
  • CitySpace Bermondsey
  • CitySpace Tower Bridge Hotel
  • CitySpace Tower Bridge London
  • CitySpace Tower Bridge Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.