Hux Hotel

4.0 star property

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Photo gallery for Hux Hotel

Double Chamber Suite | Private kitchen
Double Chamber Suite | View from room
Signature Double
Restaurant
Hux Penthouse | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
9 Kensington High Street, London, England, W8 5NP
  • Kensington Gardens
    ‪1 min walk‬
  • Royal Albert Hall
    ‪9 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Signature Double

9.2 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Petite Double

8.0 out of 10
Very good
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Hux Penthouse

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Residence Apartments

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Double Chamber Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 72 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Autograph

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hux Hotel

Hotel with a bar, steps from Kensington Gardens
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, multilingual staff assistance, and a reception hall are onsite.
Hux Hotel offers 28 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks and kitchen islands. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hux Hotel. During your stay, you're just a quick walk from Kensington High Street. You'll find features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Kensington Gardens and 6 minutes by foot from Kensington Palace
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hux Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. There are 3 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star London hotel is smoke free.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • 6 steps to reach entrance
  • No lift

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen island

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Lift is available from Reception which is on the 1st floor.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Seraphine Garden
The Hux Hotel
The Nine Hotel
Hux Hotel Hotel
Hux Hotel London
Hux Hotel Hotel London
Seraphine London Kensington Garden Hotel

Hux Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 188 reviews
Rating 8 - Good. 34 out of 188 reviews
Rating 6 - Okay. 8 out of 188 reviews
Rating 4 - Poor. 2 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowd stopper

Great service, friendly staff, we arrived early but was able leave our luggage and explore London until the room was ready. Great location close to underground or walking distance to most amenities. The animals in the front window is a crowd stopper.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Wonderful, quirky hotel in a great location with excellent staff who were friendly and attentative at all times. Great location too. The only thing I would flag is that it may not be appropriate for people with mobility issues as you need to climb two flights of stairs to get to the lift up to the rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel I’ve stayed in in London, friendly staff, clean rooms, comfy bed! Was upgraded and got given 2 free cocktails Will definitely come back
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Staff was kind and professional
Stayed 3 nights in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Maleeha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altaf, Liam and the rest of the staff of the Hux Hotel were phenomenal during my stay. They genuinely went out of their way to anticipate and address any questions I had about the city and also provided excellent service. Absolutely a testament to the culture of the place. Looking forward to my next visit to the Hux Hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

The receptionist Hanad provided an excellent service. He is very friendly and helpful. When we left,The other staff and owner of the hotel are so nice to help us to move our luggage to the car. They are so friendly the room is clean and comfortable. Serve tea and coffee daily. The location is convenient, close to underground, restaurants and grocery store
Stayed 6 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Eclectic & Unique

The hotel is eclectically unique with a stuffed life size lion in the window. We had a petit double room which is exactly what it was. We were greeted by a very welcoming young man called Liam who was helpful and professional. The room was clean and vibrantly decorated. My husband and I stayed here as it is a good location for us to go to the theatre. It also is close to shops, restaurants and museums as well as Hyde Park for a stroll. We booked for 2 nights, but due to the size of the room I think an overnight is enough. There is little room for clothes and storage without affecting your movement around the room. We went into the hotel bar on one evening to have a cocktail, but we felt it was quite an intimidating experience. The bar was empty apart from a group of staff congregating around the bar all discussing and making new cocktails we believe. One of the staff served us who was obviously knowledgeable, but we felt it was a very imposing atmosphere and didn’t go to the bar again. This was a shame as the quirkiness and feel of the rest of the hotel we loved.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and location

This boutique hotel was incredible. It was a close walk from the train station, very clean, near Hyde Park and the staff was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert Shu Fai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quirky hotel. Toilet was very small
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - amazing staff

Absolutely wonderful and quirky hotel - staff could not be nicer or more helpful. Made my birthday trip all the more memorable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

The hotel is beautiful. Location is great and surprisingly quiet. The food in the hotel restaurant was amazing, would highly recommend having dinner during your stay. Staff were all lovely and very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky boutique hotel

Quirky, clean, comfortable & very friendly hotel in a great location & with a lovely cocktail bar, would definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff we're superb 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed all the aspects of The Hux. From the extremely helpful/friendly staff to the fabulous maximalist decor, everything was exceptional. We would definitely stay again and recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2024

10/10 Excellent

Marina, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family.
Stayed 5 nights in Dec 2024

10/10 Excellent

Heather L

Stayed 3 nights in Aug 2024

8/10 Good

Francisco

Stayed 1 night in Dec 2024