The Westbourne Hyde Park

4.0 star property

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Photo gallery for The Westbourne Hyde Park

Lobby sitting area
1 bedroom, in-room safe, desk, free WiFi
Property entrance
Deluxe Suite (Double) | Living area
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

View in a map
51 Gloucester Terrace, London, England, W2 3DQ
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Marble Arch
    ‪18 min walk‬
  • Place, Oxford Street
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

Deluxe Suite

8.2 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Studio, 1 Double Bed

9.0 out of 10
Wonderful
(93 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite (Double)

8.8 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Twin Sofa Bed OR 1 Double Bed

Deluxe Studio, 2 Single Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Westbourne Hyde Park

Hotel with a 24-hour front desk, 5-minute walk to Hyde Park
Along with conference space, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
The Westbourne Hyde Park offers 96 air-conditioned accommodations with laptop-compatible safes and bathrobes. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Westbourne Hyde Park's great location. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, dry cleaning service, and concierge services are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Kensington Gardens and 5 minutes by foot from Hyde Park
The Westbourne Hyde Park offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. WiFi is free in public spaces. The Westbourne Hyde Park also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This London hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Westbourne Hyde Park Hotel London
Westbourne Hyde Park Hotel
Westbourne Hyde Park London
Westbourne Hyde Park
Westbourne Hyde Park Apartment London
The Westbourne Hyde Park London England
The Westbourne Hyde Park Hotel
The Westbourne Hyde Park London
The Westbourne Hyde Park Hotel London

Reviews

The Westbourne Hyde Park Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

4/10 Poor

Colette

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great location but not the greatest hotel. Rooms are small & dated and in need of updates. Very expensive for what you get. Also left a piece of jewellery in the room, staff completely unbothered and unwilling to assist, apparently the only option is to return to collect in person within 7 days. Refused to post back after I offered to cover the costs. Organised a courier and on both attempts collection was denied.
Stayed 2 nights in Aug 2025

8/10 Good

Ahood, Dammam

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay thanks a lot
Stayed 8 nights in Jul 2025

8/10 Good

Mark

Stayed 3 nights in Jul 2025

10/10 Excellent

ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a real gem, great location, well equiped room, best shower ever and friendly efficient staff. Will stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel to attend a concert in Hyde Park, and it was a great convenient location, literally a 5 minute walk from Hyde Park. The hotel was clean, the room was nice and spacious with very clean and well stocked bathroom, coffee machine etc. Little pricey but I guess in line with London prices.
Stayed 1 night in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, room comfort

Lovely staff and good location, poorly maintained

The staff were very pleasant and helpful, and the location of the room was convenient to get to from Paddington station. However, our experience was affected by the condition of the room which seemed to be poorly maintained - The kitchen sink was tilting to one side, the overhead shower dripped, the toilet flush was slightly bashed in, the base of the magnifying mirror was hanging off and the hooks behind the door was not tight hence we had to hang our towels on a hanger. If the room were better maintained, this hotel would have been ideal.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natallia

Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Paddington Station, comfortable, clean, friendly staff.
Stayed 1 night in Jul 2025

4/10 Poor

Alicia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The building is in a desperate need for upkeep. The first room had a smelly refrigerator that I could not stay in because of how terrible the smell was when they moved me the bathroom had mold all in the ceiling, and since I am prone to getting asthma attacks and sinus infections, I had to leave the hotel earlier than I would like. The staff was amazing though; accommodating, supportive and apologetic. The area is amazing really easy to get onto the tube and travel anywhere you want, but there definitely needs to be some remodel. The elevator was broken and there was no sign for it and we got on the elevator, you had to endure each and every floor stopping.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Lovely hotel in a great location. Welcoming, clean, nicely decorated. We would stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for the BST Hyde Park shows. Incredible shower, comfortable bed and the kitchen area was a very welcome addition. Excellent staff who couldn’t be more accommodating. Will definitely stay here again on future visits to BST Hyde Park.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying for a gig in Hyde Park. Excellent location - stayed there previously and will do so again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

6/10 Okay

Tripanne

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Dissatisfied on this occasion

I’ve stayed here on a few occasions and have been very happy. Unfortunately this time it was not up to standard. The room was in need of refurbishing, the walls were scuffed and had finger marks in many places. The woodwork chipped and some mold in the otherwise lovely bathroom. The room had a second entrance near the bar toilets which made it very noise from door closing and we could hear the music from the bathroom. The wind draft ment the doors rattled frequently and the internal door would not stay closed. It was not a comfortable stay and we left very tired. The sofa bed was very uncomfortable compared to other rooms I’ve been in. Also, the complimentary water that was supposed to be in the fridge as advised by receptionist was not there. Overall very disappointed on this occasion. The luggage man and gentleman at the door were very lovely and thoughtful.
Stayed 1 night in Jul 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great too to sleep 3. Separate sofa bed area - comfortable. Quiet in the morning for a London hotel. Good black out curtains. Great for event at Hyde park
Stayed 1 night in Jul 2025

10/10 Excellent

Desmond

Stayed 7 nights in Jun 2025

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay, smaller room than we expected but still wonderful
Stayed 3 nights in Jun 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service
I would have given the hotel a higher rating except we were there during a heat wave and the air conditioning was not working properly to keep the room cool. The hotel offered to move us to another room but I heard other guests complain about the same issue. Otherwise staff and location were exceptional.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, staff was wonderful! Would stay here again in the future
Stayed 3 nights in Jun 2025

10/10 Excellent

Moy Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean with comfortable bed. Wish there was a plug for the hair dryer in the bathroom.
Stayed 5 nights in Jun 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. My go to in London.
Stayed 1 night in Jun 2025