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4.0 out of 5

"The room was very small and the bathroom was like a cupboard. " More

By a verified traveller on Thu 07 Nov 2019

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Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€186* Per night/room 14 Apr - 15 Apr

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Triple Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Comfort Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Twin Room, 2 Single Beds, Ensuite (or 1 king bed on request)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at The Windermere Hotel, London gets good marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. Free WiFi in public areas, a restaurant and a bar are available.

  • Free continental breakfast served at weekends
  • Free WiFi
  • Enjoy a bite to eat at The Pimlico Grid, a brasserie that serves Regional cuisine
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort, cleanliness and comfy beds
  • Within a 15-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre

The Windermere Hotel, London ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Windermere Hotel, London

Everyone (8) Couples (1) Family (2)
3 out of 5
The room was very small and the bathroom was like a cupboard.

Posted by on 7 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by Emily Hambi, Co-Owner

We are sorry to receive your negative feedback. We hope that you do choose to return to us, and that you might consider a larger room category for your next stay. We do have a range of rooms available and these are all described online.

5 out of 5
Staff are really courtesy and kind. Delicious breakfast. I hope I will try steak and hamburger next time. Location is also good. Only 3 minutes walk from the Victoria coach station. Even less than 10 minutes walk from the Victoria railway and underground station. That means you can reach the palace less than 20 minutes walk. I recommend this cozy hotel strongly. ;)

Posted by on 1 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Emily Hambi, Co-Owner

Thank you so much for sharing your comments with us. We are absolutely delighted to see that you enjoyed your stay with us. We hope to welcome you again soon. Happy New Year!

4 out of 5
Good choice for a stay in Victoria. Comfortable and good value. Recommended.

Posted by , from Edinburgh on 29 May 2018

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Comment from Hotel Management

30 May 2018 by Emily Hambi, Co-Owner, The Windermere

Thank you for choosing to stay at The Windermere. We are pleased you enjoyed your stay with us, and hope to welcome you again!

3 out of 5

Posted by on 4 Aug 2023

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Comment from Hotel Management

10 Aug 2023 by Emily

Thank you for choosing to stay with us. We hope to welcome you again.

5 out of 5

Posted by on 3 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Emily Hambi, Co-Owner

Thank you for choosing to stay at The Windermere, London. We hope to welcome you again.

4 out of 5
Erittäin ystävällinen henkilökunta, asialaspalvelu oli hyvää ja joustavaa. Tilan olivat siistit, mutta ahtaat ja kaipaavat perusremonttia. Pesutilat ja hissi ovat uudet. Kadun äänet kuuluivat huoneeseen liian hyvin häiriten unta.

Posted by on 1 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Emily Hambi, Co-Owner

Kiitos kommenteistasi. Toivomme toivotamme sinut jälleen tervetulleeksi.

4 out of 5
Die Persönlichkeit hat mir sehr gefallen. Sehr gutes Frühstück. Leider war unser Zimmer im Untergeschoss. Aussicht gleich Null. Ansonsten ist Hotel zu empfehlen.

Posted by on 3 Nov 2019

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Comment from Hotel Management

6 Nov 2019 by Emily Hambi, Co-Owner

Thank you for staying with us. We hope to welcome you again.

3 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Emily Hambi, Co-Owner

Thank you for your score. It is a shame that you have not left any feedback, as it would be helpful to know where you felt we could improve. We hope to welcome you again.

4 out of 5
Sehr gutes Essen. Ideale Lage nähe Viktoriastation, Sehr freundlicher Empfang.

Posted by on 19 May 2019

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Comment from Hotel Management

22 May 2019 by Emily Hambi, Co-Owner

Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir hoffen Sie wieder zu sehen.

4 out of 5
Hyvä sijainti, avulias henkilökunta, hyvä aamupala. Korvatulpat kannattaa ottaa mukaan, huono äänieristys.

Posted by on 25 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Emily Hambi, Co-Owner

Kiitos, että valitsit meille. Toivomme, että päätät palata meille. Olisi ilo toivottaa teidät tervetulleeksi uudelleen.

About the The Windermere Hotel, London

Location 142-144 Warwick Way, London, England SW1V 4JE

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi. A library, tour or ticket assistance, and multilingual staff are also featured at the boutique The Windermere Hotel, London. For a fee, parking is available. This 4-star London guest house is smoke free.

  • 19 guestrooms or units
  • 5 levels
  • Built in 1857
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London (ZEP-Victoria Train Station) (1 km / 0.6 mi)
  • Metro station: Victoria Underground Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Windermere Hotel, London offers 19 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers. This London guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Netflix
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free continental breakfast on weekends from 8:00 AM to 11:00 AM.

The Pimlico Grid – This brasserie specialises in Regional cuisine and serves breakfast, brunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: GBP 30.00 per day
  • Nearby parking fee: GBP 30.00 per day(180 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windermere Hotel London
  • Windermere London
  • The Windermere Hotel
  • The Windermere Hotel, London London
  • The Windermere Hotel, London Guesthouse
  • The Windermere Hotel, London Guesthouse London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.