Thistle London Piccadilly

4.0 star property

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Photo gallery for Thistle London Piccadilly

City view from property
Lobby sitting area
Room amenity
Lift
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
Coventry Street, London, England, W1D 6BZ
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(50 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

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About this property

Thistle London Piccadilly

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Thistle London Piccadilly offers 82 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Thistle London Piccadilly. During your stay, you're just a quick walk from Leicester Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • English breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Big Ben and a few minutes from The British Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at Thistle London Piccadilly.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • 3 steps to reach entrance
  • Lift (137 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 1 building
  • 7 floors
  • Built in 1887
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

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Thistle London Piccadilly Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald Aurele, Brunswick

Stayed 4 nights in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, amenities
The stay started badly when we had to wait for the only lift working and it only took two people before setting of the overweight alarm. Our room was on the 7th floor so we had to use the stairs several times. The bathroom was a disaster with difficulty getting the toilet to flush. We had to wait 15 minutes in the morning to get hot water. Initially there was no water, maybe someone else turned of the taps in their room allowing us to get water. The bed was very uncomfortable and badly made, the bottom sheet didn’t reach the bottom of the bed. The quilt was soiled. Breakfast was ok. Reception staff were friendly. Clearly not worth the money!
Stayed 1 night in Nov 2025

10/10 Excellent

Maylene

Stayed 3 nights in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Glasses in room would have been nice . Three of us in room but only two slippers / gown
Stayed 1 night in Nov 2025

4/10 Poor

GARY

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The Junior Suite was ‘tired’ in need of decoration. The shower overflowed due to being blocked and unable to flush the toilet at times. Although the room was clean the carpet was in need of a decent shampoo or even better replacing. Access to the property was restricted due to works being carried out directly outside the property, pavements all blocked off so had to walk on the road!! The only positive was the breakfast, a good range of choice. Not worth the expensive rate charged for this room and will not return!!
Stayed 2 nights in Nov 2025

8/10 Good

chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location in London. Clean rooms. Nice bath. There are some steps to get into the hotel that you need to be aware of.
Stayed 1 night in Nov 2025

4/10 Poor

Beverley

Disliked: Cleanliness, amenities
Junior suite lacked the expectations as per description of rooms. Location was central but would not stay again due to having to not having items that paid for within room being missing and having to request same if wanted them. Certainly not worth the price.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sophia Jui-Ying

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is super convenient and close to everything you need to have a great time in London (theatres, museums, restaurants, tube stations). Large and clean rooms, great breakfast, no complaints from me. I stayed here last year too and will definitely book again in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

David W

Liked: Cleanliness, staff & service, amenities
Completely blown away by this hotel and location. Staff was the best, room was so comfortable, quiet, beautifully decorated, bathroom was very clean and has all the necessities. Breakfast area downstairs was always immaculate, food was hot, well cooked, and pastries were soft and flaky. Piccadilly Circus was glorious. Easily walkable to Leicester Square, Trafalgar Square, 10 or more major theaters to see plays, restaurants galore, shopping, it was basically London’s version of Time Square in New York. The subway trains were super easy to use and get around in and not even 3 to 5 minute walk from the front door. This was the perfect place to stay.
Hotel and Prince Of Whales Theatre share the City block
Theatres a plenty
Chinatown
Stayed 4 nights in Sep 2025

10/10 Excellent

marc-andre

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Nov 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel great location- nice rooms- breakfast good. Staff not too friendly!
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Romm was excellent, all staff helpful, lovely weekend, will certainly recommend it. 🙂
Stayed 2 nights in Nov 2025

6/10 Okay

Aamina

Stayed 2 nights in Nov 2025

8/10 Good

Lai

Liked: Staff & service, room comfort
The room was good with comfortable bedding but the bathroom did have a smell (like sewage). I’m not sure if it was due to the area in general or just the age of the building but it was pretty strong. The location was great but it is very busy and can get pretty loud although it did not bother us all that much. Overall a good stay but would have been better without the smelly odor.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Room upgrade. Great room, nicely laid out.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean room. Good breakfast. All staff were very pleasant and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is outstanding. They're friendly and attentive. The rooms are clean and comfortable. You can't beat the location. Don't be thrown by the masses of humanity around the hotel...the rooms are extremely quiet. We really enjoyed our 5 night stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights
Stayed 3 nights in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

Weston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room. Spacious for the area Good breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly
Stayed 7 nights in Oct 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was very comfortable, but there are a few items that must be addressed. Specifically, there was no towel rack/holder at the sink, where obviously you are washing your hands, face, etc. and a towel at hand is necessary. Also, there is no towel rack at the shower area. There is a towel warmer, but that is often being used for another towel. In the shower, the floor is a bit slippery and there is NO grab bar within the shower. They are easily affixed (I’ve done it) and would greatly improve safety in the shower. Thanks.
Stayed 4 nights in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 4 nights. My room was spacious and clean. It had all the amenities I needed. It’s centrally located in Piccadilly Circus area and close to several underground stations plus popular tourist areas. It’s walkable to major tourist hubs. The staff were fine. I only had 2 issues- one is that I requested my room to not be cleaned one day yet it was. Second, the rebate they offer for not having a room cleaned is not clear and 3 different staff menbers gave me 3 different information. It was a little fristratinf and not worth the reward (which I never bothered to claim).
Stayed 4 nights in Oct 2025

4/10 Poor

Des

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean, housekeeping was very poor. The smell of industrial carpet cleaner was overwhelmning. A reported issue was not dealt with.
After our first night we reported an air vent in the bathroom that was on constantly. This was the hotel response. We removed it that evening as we were concerned about a fire risk due to veing beside the hot light. The vent was not repaired.
Stayed 3 nights in Oct 2025