23 Apr 2019 by Paul D
Dear Anonymous, Thank you for your great review. I am delighted you enjoyed your stay with us and hope to welcome you back soon. Kind regards, Paul D Hotel Operations Manager
26 Jan 2024 by Md Didar Alam
Dear Florim, Thank you for your review of your stay at Thistle Piccaddily. I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one. Best regards, Md Didar Alam
10 Nov 2023 by Management Team
Dear Fabian , Thank you for taking the time to leave your feedback and giving us a 4 out of 5 rating. We appreciate your honesty and value your input. We're always striving to improve our services, and your comments are valuable in helping us identify areas where we can do better. We want to ensure your next stay exceeds your expectations.Kind regards L/Ourafil Management Team
3 Nov 2023 by Management Team
Dear Frederic, Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed our ideal location in the heart of Piccadilly, with a variety of dining options, bars, and entertainment venues nearby. We're pleased to know that you found our hotel team charming and professional.We appreciate your feedback regarding the room views, and we'll certainly take your comments into consideration as we work to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the near future.Warm regards,L/Ourafil Management Team
16 Oct 2023 by Thistle Piccadilly Team
Dear Sandra , Thank you for your review! We appreciate your feedback and are pleased to hear that you found our location very central, allowing easy access to many attractions on foot. We hope you had a wonderful time exploring the area.Kind regards L/Ourafil Reception Manager
16 Oct 2023 by Thistle Piccadilly Team
Dear Jan Michael, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We value your input and are disappointed to learn about the issues you encountered with our infrastructure and room conditions.Please know that we take your comments seriously, and we will be addressing the concerns you raised to ensure a more comfortable stay for our guests in the future. On a positive note, we are glad to hear that you appreciated our central location. We hope that despite the challenges you faced, you were able to enjoy some aspects of your visit.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind regardsL/Ourafil Reception Manager
13 Jul 2023 by Prince
Thank you so much for your feedback regarding your recent stay with us at Thistle Piccadilly/Thistle Trafalgar. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not-too-distant future. Kind Regards Prince JaisawalCluster-Reception Manager
23 Jun 2022 by Reception Team
Dear Philip, Thank you for your feedback. We are sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again. Kind regards Reception Team
23 Jun 2022 by Reception Team
Dear Minna, Thank you for your review. We are pleased to read that you enjoyed your stay with us and we can't wait to welcoming you back in the future. Kind regards Reception Team
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at Thistle London Piccadilly. This Victorian London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Thistle London Piccadilly offers 82 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch Smart televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Eat & Drink – This restaurant only serves breakfast.
Late-night fare is available from room service (during limited hours).
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.