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Hotel Agumar Atocha

4.0 star property

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Photo gallery for Hotel Agumar Atocha

Studio Suite
Family Room
Studio Suite | Living area
Meeting facility
Studio Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Paseo Reina Cristina 7, Madrid, Madrid, 28014
  • Place, Atocha Station Memorial
    ‪5 min walk‬
  • Place, El Retiro Park
    ‪6 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Triple Room (adult extra bed)

Triple Room (adult extra bed)

Triple Room (adult extra bed)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room (child extra bed)

Standard Triple Room (child extra bed)

Standard Triple Room (child extra bed)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(73 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Reception
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 1,001 reviews
The price is €149
includes taxes & fees
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About this property

Hotel Agumar Atocha

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Agumar Atocha offers 245 accommodations with minibars and safes. 32-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Agumar Atocha. During your stay, you're just a quick walk from El Retiro Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the area's walkability
  • Within a 15-minute walk of El Retiro Park and Museo Nacional Centro de Arte Reina Sofía
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Agumar Atocha. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Hotel Agumar Atocha has a restaurant on site.
Las Arenas - This buffet restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Arenas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1977
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 20 per night (in/out privileges)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Agumar
Agumar Hotel
Agumar Hotel Madrid
Agumar Madrid
Hotel Agumar
Agumar Hotel Hotel
Agumar Hotel Madrid
Agumar Hotel Hotel Madrid

Hotel Agumar Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities
All was fine, but not exceptional. Perfect for a regular business stay. Breakfast could be improved by including some healthy options (nuts etc)
Stayed 2 nights in Dec 2025

2/10 Terrible

Lee

Travelled with family
Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.
Stayed 1 night in Dec 2025

2/10 Terrible

L

Travelled with family
Shocking - do not stay at this hotel. I stayed Friday 12th, through Monday 15th. On Sunday, while we were out, someone accessed our room with a key and stole a credit card [which they tried to use less than a mile from the hotel]. When I informed the staff, all I was told was, wait for the manager in the morning. When I went to find the manager next morning he was not there but left a message to report to the police. No other help offered. This theft was clearly managed by someone accessing the room with a key, not a break in. The managers response of 'report it to the police' [and no other advice or assistance] was terrible customer service. We were robbed on their premises and no one cared or helped at all. I wonder if this is how they would like to be treat if this happened to them when staying in a hotel in a foreign country. Shocking - do not stay at this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

M M

Habitacion grande. Camas muy cómodas. El servicio es muy agradable y el metro está a 5 minutos.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities
Como siempre es un hotel donde te sientes a gusto, es mi segunda vez y espero que sean muchas más, el personal fue muy atento, la comida en el restaurante estaba deliciosa. Es un hotel que recomendaría siempre.
Stayed 1 night in Nov 2025

6/10 Okay

Dieu Minh

Travelled with family
The room bathroom had sewage odor, we tried to rinse the bidet next to the toilet with hot water and close it, then the odor is gone, but came back after next day !!!! From our room, we can hear people talking in the next room, it was so noisy.
Stayed 4 nights in Nov 2025

10/10 Excellent

Osmel

Liked: Cleanliness, staff & service, property conditions & facilities
Super great !! Nice time and professional staff . I do recommend the hotel , thanks
Stayed 7 nights in Nov 2025

4/10 Poor

Nolberto

Stayed 2 nights in Nov 2025

10/10 Excellent

shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Grazyna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did have very nice stay, nice clean room, wonderful staff and good choices for buffet style breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oddbjorn

Stayed 1 night in Nov 2025

10/10 Excellent

Leslye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thought this was a very nice clean hotel. The room and bathroom were a good size. The breakfast buffet was good, not great. The maître d was not friendly at all. The only problem we had was our key cards stopped working and we had to wait in line to get new ones. Most importantly after staying in two previous hotels where the A/C barely cooled, the AC worked great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location within walking distance to the Atocha train station and several sightseeing landmarks. Good staff service, very clean and tidy rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Nelson, HOUSTON

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great service
Stayed 2 nights in Nov 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Great place, near to the Atocha station and the El Retiro park. Clean and friendly staff
Stayed 2 nights in Oct 2025

6/10 Okay

Amir

Disliked: Amenities
Breakfast room is very noisy and anoying. Table and chairs very close to each other. Not
Stayed 3 nights in Oct 2025

10/10 Excellent

Miguel Angel

Stayed 2 nights in Oct 2025

8/10 Good

NAZEER

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, friendly and helpful staff , good breakfast .
Stayed 3 nights in Oct 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to Metro station. Big food variety at breakfast buffet Staff friendly and helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Travelled with partner
Bathtub had an iron ring and a soap scum ring. Hair visible in drains.
Stayed 3 nights in Oct 2025

8/10 Good

Ailve M., West Vancouver

Liked: Cleanliness, staff & service
Good location near Atocha but also right next to the major construction project . Check-in tedious in spite of doing it all online beforehand ! Hotel is clean , rooms fine. No bar, no real dining room, just cafeteria with pretty mediocre food ( staff very nice tho!)
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and friendly staff. Within walking distance of prada and park.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but nice. Good central location
Stayed 1 night in Oct 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service
The room was a good size but there were not enough plugs. Also, the main light switch is concealed by the pillows, that took me a while to figure out. There is also a lot of street construction going on which is not noted on the website and makes for a difficult walk to Atocha train station.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice, clean and the bed was extremely comfortable Staff was very friendly
Stayed 1 night in Oct 2025