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Aparthotel

Boutique Urban Madrid Genova

3.0 star property

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Photo gallery for Boutique Urban Madrid Genova

Superior Double Room
Exterior
Superior Double Room
Interior
Lobby

Reviews

6.4 out of 10

Apart-hotel

1 bathroomSleeps 2

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
C/ Almagro, 10, Madrid, Madrid, 28010
  • Place, Paseo de la Castellana
    ‪2 min walk‬
  • Place, Plaza de Cibeles
    ‪13 min walk‬
  • Place, Gran Via
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

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includes taxes & fees
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About this property

Boutique Urban Madrid Genova

Apartment with kitchenette, near Gran Via
This smoke-free aparthotel features tour/ticket assistance, a front-desk safe, and free WiFi in public areas. The apartment features a kitchenette with a refrigerator, along with a desk and free toiletries. Added amenities include an LCD TV.
This aparthotel offers 73 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils.

Bathrooms include shower/tub combinations. LCD televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at this aparthotel, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas is available. This comfortable aparthotel has 73 apartments on 7 floors. The apartment offers a kitchenette and an LCD TV.
  • Air-conditioned apartment with kitchenette, LCD TV, and refrigerator
  • Free WiFi in some public areas
  • Amenities include a front-desk safe and an elevator
  • 14 minutes by foot from Gran Via and a 3-minute drive from Movistar Arena
As a guest of this aparthotel, you'll find tour/ticket assistance, a front-desk safe, and an elevator. Public spaces have free WiFi.

This 3-star Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Limited-hour front desk
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 7 floors
  • 73 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 2:00 PM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BlueSense Madrid Génova Aparthotel
BlueSense Génova Aparthotel
BlueSense Génova
Apartments Andrómeda Madrid
Andrómeda Madrid
Boutique Urban Hotels
BlueSense Madrid Génova
Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Madrid
Boutique Urban Madrid Genova Aparthotel
Boutique Urban Madrid Genova Aparthotel Madrid

Boutique Urban Madrid Genova Reviews

Reviews

6.4
Rating 10 - Excellent. 34 out of 244 reviews
Rating 8 - Good. 75 out of 244 reviews
Rating 6 - Okay. 56 out of 244 reviews
Rating 4 - Poor. 45 out of 244 reviews
Rating 2 - Terrible. 34 out of 244 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Guillermo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
Stayed 1 night in Nov 2025

10/10 Excellent

John Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Stayed 3 nights in Oct 2025

8/10 Good

Sandro

Liked: Cleanliness, room comfort
Clean place close to city center and steps away from metro station. Highly recommended
Stayed 2 nights in Oct 2025

6/10 Okay

Ian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived on a Sunday and they wanted all our contacts details and passports. I understand passports but why do they need phone and email. These days with the amount of cyber attacks and data leak, I don't trust them to keep the data safe. The room was poor condition not value for what we paid
Stayed 1 night in Oct 2025

2/10 Terrible

Ernesto L.

Disliked: Cleanliness, room comfort

Avoid

I booked the hotel very last minute. But when I read the reviews and saw the pictures I regretted it. A refund would have been in order since we asked for it 5’ after booking. The hotel didn’t want to refund it. I know. Terms and conditions but the pictures were deplorable. I never were there.
Stayed 1 night in Aug 2025

6/10 Okay

Gianfranco

Stayed 4 nights in Apr 2025

2/10 Terrible

Alvaro

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
Stayed 2 nights in Oct 2024

4/10 Poor

Ingrid

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
Stayed 1 night in Oct 2024

2/10 Terrible

Winston

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bad condition
Stayed 4 nights in Oct 2024

10/10 Excellent

Marco lima

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Alejandro

Business traveller
Disliked: Cleanliness, room comfort

Dont recomend this place

This is NOT a hotel, are rooms for rent with out shampoo, conditioner or soap, they have not the management to cover any necesity of the clients, any TV channel works and qhen I ask the answer are : THIS IS NOT A HOTEL.
Stayed 2 nights in Feb 2024

2/10 Terrible

Orquídea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
After 10pm there is nobody in reception. They locked my door for a problem with my card and there was nobody absolutely nobody to communicate with. I had to, in the middle is the night, on my daughters birthday go on a cab to find another hotel otherwise we would have been in the street for the night. I emailed, called and nobody got back to me. Next day I went tying to talk to the manager, who did not even apologize. My medication, which I need daily was in my room. He did not offer any solution and did not seem to care. Terrible experience.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, unfortunately my room was in the first floor and it was too loud.
Stayed 12 nights in Jun 2021

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness

Not a business hotel, very noisy!

I wanted to like this hotel as they are obviously making an effort to refurbish, however, the noise from the street, the corridor and the lifts make it very hard to sleep when you have an important meeting the next day. The beds are comfy but the rest was a disappointment!
Stayed 1 night in Jan 2020

4/10 Poor

LUIS

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Fahmi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Katerina

Stayed 2 nights in Dec 2019

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was located right off the lobby. Noisy. Sparsely furnished. No available plug-ins. Very run diwn. Kitchenette was a disaster even though we had no intention of using it.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Good for the price range. Relatively close To the city centre and very close to Metro station.
Stayed 1 night in Sep 2019

2/10 Terrible

Allen C.

Disliked: Cleanliness

HVAC

Didn’t work and too few outlets in room. Negative experience. Would not stay again no recommend to anyone
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

The room was better than I expected. Comfortable and relaxed
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location,but needs renovation.

This place has seen better days, it’s falling apart to be honest. I had read previous reviews and seen pictures so knew what to expect. Good location but really just somewhere to sleep and get a shower, rooms are clean but there’s not much a cleaner can do about holes in the floor and ceiling.
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Area outside our room had loose floor tiles, huge holes in the ceiling, large brown stains ceiling to floor, rooms in need of decoration, no bath plug, no hairdryer, only one mains socket in living quarters three foot above the floor too near to the room door.However room large and clean and beds very comfy.
Stayed 3 nights in Apr 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 2 nights in Nov 2018

6/10 Okay

Harry

Liked: Cleanliness, staff & service, room comfort

its ok for one night but seen better quality

Although breakfast was included was not on the premises so had to walk short distance to a local cafe
Stayed 1 night in Sep 2018