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Aparthotel

Boutique Urban Madrid Serrano

2.0 star property

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Desk, iron/ironing board, free WiFi, bed sheets
Superior Double Room
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.0 out of 10
Good

Apart-hotel

1 bathroomSleeps 226 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Business services

Explore the area

View in a map
Diego De Leon 10, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, ABC Serrano
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Similar properties

Terrace/patio
Atipico Madrid
Salamanca
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Laundry room
4.4 out of 5, Excellent, 256 reviews
The price is €68
includes taxes & fees
28 Jun - 29 Jun
Atipico Madrid

About this property

Boutique Urban Madrid Serrano

This smoke-free aparthotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. The apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave.
This aparthotel offers 75 accommodations. This Madrid aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
During your stay at this aparthotel, you're just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus dry cleaning service and a meeting room. This budget aparthotel has 75 apartments on 7 floors. Free WiFi and a kitchenette are available in the apartment.
  • Air-conditioned apartment with kitchenette, refrigerator, and microwave
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Paseo de la Castellana and a 3-minute drive from Bernabéu Stadium
This aparthotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square meters) and includes conference space. Public spaces have free WiFi. This aparthotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This Madrid aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 7 floors
  • 75 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid

Boutique Urban Madrid Serrano Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 99 out of 349 reviews
Rating 8 - Good. 93 out of 349 reviews
Rating 6 - Okay. 73 out of 349 reviews
Rating 4 - Poor. 45 out of 349 reviews
Rating 2 - Terrible. 39 out of 349 reviews

7.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Adriana De Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff excellent Location excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Amaury

Spotless
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Property conditions & facilities, communication
Nice small hotel in Salamanca
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place we come back
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

christel de ajuria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suites are amazona if you want to enjoy madrid is very close to restaurante and metro. Very clean in general was an amazing stay
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

MARIA JOSE

Liked: Cleanliness, room comfort, communication
Todo excelente
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Good basic place. Good location
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Vincent

Liked: Amenities, communication
Disliked: Cleanliness
+Wifi is free +a lot of supermarkets/bakerys/restaurants nearby +friendly staff +soap/shampoo given -Dirty towels -you can nearly hear everything through the walls -probably bed bugs
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Juan Carlo

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable room
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
Stayed 10 nights in Jul 2022
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love it
Stayed 10 nights in Sep 2024
Verified

6/10 Okay

Jessica

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location, but the room had a cigarette smell. It wasn't very clean.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Jose Angel

Liked: Cleanliness, communication
Disliked: Amenities
Very basic room no TV, AC not working properly. Good area with nice restaurant around
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Felix

Liked: Cleanliness, communication
Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Stayed 1 night in Feb 2025
Verified

6/10 Okay

BERNAL ALBERTO

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is well located, the room is small but convenient. The shower area is much smaller than expected. The climate control was completely ruined and the wiring a hazard. The walls dirty and curtains misplaced. The staff courteously available. My advise is urgent renovation, other than that is a convenient executive choice
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, communication
Disliked: Amenities
Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, room comfort
Extremely basic room, lots of damage around the bedroom and bathroom, poorly upkept. No shampoo… just a hand soap dispenser like a public restroom! Shower barely drained. It was better than sleeping outside but not much!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, room comfort, communication
Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort, communication
Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Tung

Liked: Cleanliness
Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Juan

The kitchen was not equipped with the necessary utensils , no water glass.Also did not have soap or something to clean the dishes.. fry pan and not utensil. Normally you get them even for 2 or 4 days.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Marjorie

Liked: Property conditions & facilities
I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Stayed 3 nights in Oct 2024